Amplex Internet has been serving Northwest Ohio with reliable broadband for over 25 years, offering fiber optic and fixed-position wireless services to both residential and business customers. With more than 80 access towers, the company can reach even the most rural areas, ensuring high-speed internet for many communities. Customers appreciate the knowledgeable, helpful, and friendly staff both on the phone and in person, and many highlight the top-notch quality of the products and services, especially the fiber internet, which is highly anticipated and promises fast speeds and improved reliability. However, some customers have experienced issues with sporadic outages and service interruptions, particularly for those relying on non-fiber connections. Support responses have sometimes been seen as unhelpful, and outages during working hours have caused frustration. Despite these challenges, long-term customers who have transitioned to fiber are satisfied with the service quality and installation, noting the neat and professional work by technicians. One customer praised the fiber installation for its minimal damage and attention to detail, expressing excitement about high speeds even in rural areas. Customer feedback also highlights concerns about installation wait times, with complaints about long delays making it difficult for some to access service. Overall, Amplex Internet is recognized for its extensive coverage, strong technical support, and ongoing efforts to expand fiber services, making it a valued provider for many in Northwest Ohio.
Been using Amplex Internet for a while now and it's been rock solid—fast speeds that handle streaming, gaming, and everything else we throw at it without any issues. The local support is great too, it's nice having reliable service locally instead of dealing with the big providers. 10/10!
March 2026
This has been a great experience for us no issues and if we ever had any questions they answer them with no problem.
March 2026
Have been absolutely happy with our service! Very easy to work with when issue arise..
