Furniture Stores in Macedonia, OH

“A great experience from start to finish. Adam was so helpful, knowledgeable and professional. It’s clear he has a passion for customer service. He answered all my questions, made recommendations and found me exactly what I needed with no sales pressure. If you’re in the market for a new mattress, go see Adam. He will take care of you!”

“After struggling with back and body aches, I began searching for a new mattress. Sleep Outfitters caught my eye because of their stellar reviews, and I went in hoping to work with a salesperson named Chris. Instead, I had the pleasure of meeting Paul, and he immediately made me feel at ease. It wasn't the typical awkward sales experience; it felt like I was shopping with a friend.

I explained my back pain, and Paul listened carefully, showing me several mattresses that fit my needs. His recommendations were spot on—I almost fell asleep on the one I chose! The entire experience was one of the best I've had in a long time. Paul’s passion for his job and genuine customer service were incredible.

I've already told my friends and I'm sharing it here: if you're looking for a new bed, go to Sleep Outfitters and ask for Paul. You'll find the perfect mattress for you and have a great time doing it. Thank you, Paul—you're awesome!”

“Great customer service with no pressure. Our salesperson Natalie was courteous and listened to our requirements. She then helped us find exactly what we were looking for. We also received a personal follow up message from the owner Alex thanking us for our purchase. This is how to get our repeat business.”

“I took my 80 yr old MIL here to get a adjusted bed and mattress! Patrick was our salesperson and he was outstanding! He wasn’t pushy at all. He explained everything to her and showed her how to use the remote ! He made the process very easy! He was very patient and kind !!”

“The Great Escape has expensive products, but they are worth it. It is nice to have the items on display so you can see the quality and try out the furniture. We have purchased all of our deck furniture and umbrellas from the Macedonia store and they look just as beautiful today as they did when we purchased them over a decade ago. To make our lives even easier, the store has our entire purchase history and they were able to sell us additional items of the exact same quality because they knew what we had purchased back in 2013. I can't say enough about the wonderful customer service we receive here.”