The Macedonia Home Depot is a helpful and friendly store that offers a wide range of tools, appliances, outdoor furniture, and building materials for residents. Customers appreciate the staff’s willingness to go above and beyond, such as searching for lost items or helping find products in different locations. The team is often praised for great customer service, with employees like Marilyn and John providing extra assistance and making shopping easier. When a specific item was unavailable, staff tried to find alternatives or discounted similar products, showing their commitment to customer satisfaction. The store also offers quick and courteous service for returns and other transactions. While most staff members are friendly and attentive, a few may seem less interested. Overall, the Macedonia Home Depot provides a positive shopping experience with helpful staff and a wide selection of products to support various projects.
Had a great experience with Kwana in the appliance department. Customer service was great with Ann plus the store manager Lee was awesome! Everyone deserves a raise!
May 2024
Wanted to commend Marilyn in customer service. I asked her to look for a lost item in the parking lot and she went out and looked for me which she did not have to do. This was truly appreciated and you can tell that she looks out for customers!
May 2024
I went in to grab a discontinued Rigid Wet/Dry Vac. The website showed inventory but the Home Depot team and I couldn’t find it. Not only did they try to find it for me, but when we came up empty they discounted a current model to the same price. Great service and great staff!