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“Store is very clean, organized, and well stocked! My dog and I received personal help from Brian, Will, and Helena which was very nice. He gets excited to come to this store and see the friendly employees!”
“We have purchased our Christmas tree from this business the last three years. Each time we have been extremely happy. Today we went in to buy this years tree and Jonathan quickly met us at the tree location asking if he could help us and what exactly the type of tree we were looking for. I mentioned a man helped us last year find the perfect tree and I showed him a photo of it; as it turns out, he helped us last year with our purchase and in my honest opinion it was the best Christmas tree we have ever had in terms of style, size, and symmetry. He helped us find a similar tree for this year. The trees were literally just put out yesterday or today so this year's selection is still spreading out but again, similar to last year. As a small business owner, I was impressed with the fact Jonathan was quick to assist us today, quick to realize our visit last year, and knew exactly what we wanted. This is the epitome of EXCELLENT customer service and very appreciated. Happy Holidays to you and your family and thank you again! Did I mention the price for the quality and service can't be beat.
Photo of last year's tree and this years.”
“Everyone is always super helpful and friendly. They answer any questions and if it isn't stock; they'll try to order it and theyre always good about calling when its in. A little slow sometimes but there's not many workers.”
“Very helpful locating a product and answering questions. They have told me about a coupon or sale that’s going on for the cat food I’m buying that I hadn’t been aware of. Nicely done everyone!”
“My wife and I visited Earthwise last Monday, 2/26/24, to give our new rescue a bath. We were so impressed by the staff, including Kathryn who handles the grooming, that we asked to be put on her grooming list.Our dog is a minature poodle mix and Kathryn explained, while we were giving Winston a bath, that poodles need special care as far as grooming, drying and brushing.Earthwise called us on Sunday and said they had a grooming cancellation and they could get us in on Tuesday, 3/5/24.When we arrived we were greated and told the appox. pickup time and we explained what type of cut we would like. The results were GREAT even though Winston was a little bit of a pain for Kathryn and had to be put in "time out" to calm down. We were so pleased with the service we recieved that we have booked two additional appointments for him to return.We have had many groomers in the past with our former dog, Sophie the Westie, but Karhryn really went above and beyond to give our puppy mill rescue a Great cut without tramatizing the dog.My wife and I would highly recommend both Earthwise Pet Supply and Kathryn for your pet needs including supplies, bathing and full service grooming.”
“Adorable and convenient local pet supply store situated between Indian Hill and Madeira. It's easy to park in front of the adorable storefront and go inside. Expect to find a friendly cat or a dog lounging around. You can also look forward to a helpful employee who will be happy to look up your pet's profile. Need some grain free food for your beloved furby? How about some lamb and sweet potato for the spoiled chihuahua...This is your place. They deliver also. Yay!”
“2025
I like coming here to get the dog treats up by the registers that are 2 for $3.50. They usually are plenty of options & are good sizes.
Every holiday I buy my dogs a themed cookie treat & i would have to go to pet smart to find them, but the last two times I’ve been to this Petco I have found them which has been nice since this location is a shorter drive for me. For thanksgiving they have football themed cookies & I did see a variety of Christmas ones out on display. I am really hoping this location continues to sell the holiday cookie treats. It would make me & my pupps happy!”
“Always friendly and helpful staff at this location. They always seem to go out of their way to greet you, make sure you can find what you are looking for, and ensure you find everything you need. They carry a wide variety of pet needs, medications, and toys. Pricing is in line with what you would find online.”
“If you are in need of a good car battery for a decent price? You need to come here! The batteries have gone up in price since the last time I purchased them, but only by $20 bucks! Still a great deal for $60 bucks plus a core of $12 bucks. Everywhere else was $135 for my 97' Toyota Avalon.”
“I come here all the time to use the pet wash station, and my husband will refill our propane. Make sure to ask for towels at the front for the pet wash. Staff is friendly, our doggos know to expect a treat when we check out.”
“I have a lot of pets so PetSmart is one of my go-to. I'm in a pinch or I can't find what I need after come to this location. I was really excited to see how accepting the pet hotel was during pride month. There's not a lot of representation in stores so to walk in and see myself being reflected made me feel happy and proud to be a shopper. You can tell the workers put a lot of love and energy into the display; Happy pride and bark on! ? ?”
“very friendly staff, I have recently been coming here to get some fish tank items/aquatic plants, gave great advice in the fish section and helped answer some questions I had.”
“I had an amazing time at Petland. All of the dogs looked healthy and clean. A young lady named kylie helped me get out a bearded dragon and a snake. I’ll definitely be coming back!”
“I frequently visit this particular store and am always pretty happy with my shopping experience. The people working there are always really nice and have gone out of their way to help me on more than one occasion. The only reason I didn't give it 5 stars is because they are often out of the chicken feed I buy. I buy 3 kinds and I can rarely get all 3 in 1 visit. But it's always clean, the staff is very friendly and their selection is good. I do wish they had a cart return stall in the parking lot though, it's really difficult if you have multiple kids to have to return a cart to the inside of the store.”
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“My puppy Bodhi was scared for the first few grooms - but now he nearly runs into Pup Palace when we show up :) consistent cuts by your description. This time I went in, they asked: same as last time? & while I felt more comfortable to clarify - she knew exactly what I was talking about. Thank you so much & we’ll be back soon!”