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“Had a great time talking to Doug about maple syrup, honey and Pittsburgh sandwiches! They're close and have things you might not think of. Check it out! Even fresh meat ;). You're welcome.”
“My favorite place to shop for my kitty food best food best people couldn’t be more helpful and friendly thank you for great expertise in helping me with best choices for my diabetic kitty”
“We have purchased our Christmas tree from this business the last three years. Each time we have been extremely happy. Today we went in to buy this years tree and Jonathan quickly met us at the tree location asking if he could help us and what exactly the type of tree we were looking for. I mentioned a man helped us last year find the perfect tree and I showed him a photo of it; as it turns out, he helped us last year with our purchase and in my honest opinion it was the best Christmas tree we have ever had in terms of style, size, and symmetry. He helped us find a similar tree for this year. The trees were literally just put out yesterday or today so this year's selection is still spreading out but again, similar to last year. As a small business owner, I was impressed with the fact Jonathan was quick to assist us today, quick to realize our visit last year, and knew exactly what we wanted. This is the epitome of EXCELLENT customer service and very appreciated. Happy Holidays to you and your family and thank you again! Did I mention the price for the quality and service can't be beat.
Photo of last year's tree and this years.”
“They groomed my difficult dog today. They were so nice to try and they did a great job! He didn't like the dryer but he was pretty dry. Thank you Earthwise. I love it there!”
“Pets Supplies Plus, Symmes is superior! My puppy was a picky eater and the manager suggested Redford’s naturals chicken & rice! My puppy loves it! Everyone is so nice at this store and there is such a great selection on everything you need! I’ll never go back to Petsmart now that I found this awesome store!”
“Argos is the only place we buy food for our mini goldendoodle Bentley🐶. They carry a wide range of products and you can rest assured that they are top quality. We visit the Madeira location weekly with Bentley and he loves to investigate all the baskets that hold delicious treats! Staff is the best - super friendly, knowledgeable and their love for animals shines through. Kathy is typically there on Friday which really makes Bentley wag his tail! Carey is awesome too! Please support this local business when selecting food for your pet.”
“I have Haley R as our groomer for all 4 of my fur babies,she does so well with them. Never once had a problem. When she was at the store in Mason and was changing stores,I told her we were going with her.”
“This pet store is phenomenal. They are always friendly and super helpful. The store is always super clean and everything is easy to find. One employee who stood out and went above and beyond for my needs was Polly Denny. When I told her that I developed an allergy to my cats and might have to rehome them, She recommended a cat food that helps with allergies and a litter that would help as well. So Polly gave me hope that I can keep my cats!”
“Not as much staff visible in the store. Had a question about something I wanted to purchase and the young man I spoke to tried to help me but said there was no one to answer my question.”
“I take my little Yorkie named buddy to get his haircut at the Petsmart at the VOA and WESTCHESTER on Tylersville Deborah has been doing his hair therefore quite a few years now and she is always 100% in every way she takes care of my boy the way I would wish for someone too thank you so much Deborah. You’re the best.”
“Best staff ever! Helpful, kind and always smiling. Great inventory and will help you find items if they are out don’t carry. Open during snow storms as well. Top notch TS!!”
“The staff are Standing!! They kept Drake happy and he knew he was loved. The Grooming Staff cleaned Drake up and he was so happy I drive from Ciinti to get what I need for my pet and they delivered every time.
Ret. T. Crawford”
“Friendliness staff you will ever meet. Seriously!!! I've been there many times it's a regular stop for me. They are always so nice and offer to help you find what you are looking for.”
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“Zoey is always beautiful when getting pampered ❤ love PUP PALACE we bought Zoey from PUP PALACE almost 5 years ago after we lost our Maltipoo Olivia back in 2022 Zoey is now 4 years 7 mths old thank you PUP PALACE I would recommend anyone 2 come in & see Amanda & the puppies she has 2 offer again thank you PUP PALACE 4 filling our void of sadness Zoey is so beautiful lovable & gives unconditional love 😘.”