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“The staff were friendly, kind and accommodating today regarding an Amazon return that required a different procedure than I was accustomed. I appreciated the assistance and the gesture to make my experience easy. This location always has great staff!”
“They have provided excellent customer service every time I've contacted them. Pat Crowley goes above and beyond. We look forward to doing more business with them.”
“This company accomidated me and helped guide me through what I needed to do. What I was wanting done, was outside of the normal box, but they worked with me to get it done. Thank you so much. The reason I used them is because I called many other printing companies with my idea. They all could not help me. Allegra is a 1 stop shop ( at least for me)”
“I want to give a big shoutout to Gus at the Mason, OH location! After having a really disappointing experience at the Lebanon location, I was hesitant to try dropping off a large Amazon return again. But since the Mason store is close to my work and I needed to return the item before getting charged, I decided to give it a shot.
I’m so glad I did—Gus went above and beyond. He not only helped me carry multiple heavy boxes into the store, but he also took the time to repackage the return to make sure everything was secure and ready to be sent back. His kindness and helpfulness completely turned the experience around. Thank you, Gus!”
“If you have any questions or need help with physical media printing - GO TO APRIL SCOTT!She is absolutely awesome and so helpful. April you are a gem.- Caleb Hersman”
“Paige is the best. I completely forgot about the 2$ charge for printing a return label. I only had a 20$ on me and instead of her making me break the 20$. She waived the fee...or paid it herself. Lol im not sure. Either way....I have more money for plants now. And that makes my day! Also there were atleast 7 people in line and she was seemingly the only one in there at 9:30 am. Eventho it was early...she still had a smile on her face and she was making the line move! Thanks again Paige! I love nice people!”
“The staff and management work well together and were very patient helping us make a purchase and supplies as well as saving money recycling our toner cartridges.”
“Mike was more than helpful with all my concerns. He packed and shipped my item with care! The package arrived in perfect condition. You can feel confident using the UPS store in Kings?✅️ Mills Ohio. Thank you Mike.”
“I've had a collection of trading cards waiting to get framed for years. Other frame shops had me waiting 6-8 months for a custom job, whereas Francis and his team were able to put together a behemoth frame in just a few weeks. Francis showed genuine care for my project requirements and provided all the guidance I needed along the way. I had a very positive experience and will be returning for another project.”
“I've used this store for almost 20 years, always with great service and results. My orders are not frequent nor large yet when it is my turn, regardless how busy they are, I always feel as if I am the only person in the store and nothing is more important than my order. Mike, Pam & Billion handled this latest order with consistent, excellent service.”
“Can’t emphasize enough how appreciative I am of the people at the printing center. Not only did they print my rush order within 20 minutes, but also went above and beyond with cutting to size, laminating, and trimming again. My company was on a serious time crunch with this project, and staples made it happen. I didn’t get her name, but I am endlessly thankful for her hard work and care.”
10AM - 6PM
8463 Mason Montgomery Rd, Mason
Printing Services
“Ian was very helpful and even made adjustments to my printout so it did not turn out looking badHe called me twice to make sure. I really appreciate his dedicationI could tell he was busy but still took his time to help me”
“Today I sent a package, and the employee was very polite, attentive, and helpful with all my questions. I really appreciated the service — everything was fast and smooth. Thank you!”
“TAYLOR is absolutely AWESOME!!!??My husband and I went in the store to make a VERY complicated series of Amazon returns, in seven different large boxes. I was SO stressed out… I thought the staff would be angry and that it would take an hour to figure everything out with the dozen emails of return codes. However, TAYLOR was a rock star!!!?⭐️
He was SO friendly, patient, helpful, and professional!!! Again, THANK YOU TAYLOR!??”
“Pristine customer service! The gentleman and woman working there were so kind and helpful! They were efficient and super helpful! I would give a 10 star rating if I could! This was from the best customer service experiences I’ve had.”
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“Pat is a true gentleman! I arrived 5 mins before the store closed, struggling with a large box, and he ran to the door to help me. I was having the worst day and he restored my faith in humanity. Other places have asked me to tape the box so I asked for some and he said, I will take care of it. I’ll always come here just because the service is amazing.”