Car Rental near Mason, OH

29 locations found near Mason
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“The 23 Charger we rented was perfect for our trip to Florida. Rode and drove great. The only negative thing was the outside cleanliness of the car could have been better, and windows could have been cleaned. Staff was friendly and very informative. Great car selection. Will definitely use you services again.”

3.3 Good27 Reviews

“Mrs. Aisha provides THE BEST customer service in the kindest way. She goes above and beyond for her customers & it is truly appreciated! HIGHLY recommend doing business with them as it’s our preferred rental location out of the entire country.”

2.9 Average58 Reviews

“I have now bought 3 cars from them because of the no hassle pricing, simplicity of purchasing, and freaking down to earth team. Andy and the team are quite frankly the best people I've ever bought a car from and I've purchased over 25 cars. To walk into a dealer and not be harassed is such a blessing at Mike Albert!”

4.6 Superb138 Reviews

“Just received our car that we purchased from Mike, and could not be happier with how fadt and simple this process was. I live in Las Vegas, NV, and Mike made this out of state purchase extremely simple. He FedExed my wife and i the paperwork to sign, sent it back to him, and the car hauler picked the car up the day after he received the paperwork. There was no typical saleman bs of back and forth negotiolating, or any surprise addons/markeups. I wish all car dealerships would be this friendly and make buying a car this simple. Thank you Mike!!!”

4.6 Superb49 Reviews

“This rating is for Jacob at the Mason location ONLY. My experience with Enterprise and a mechanical issue started at 6pm on Friday. From there every single agent I spoke to was apologetic but no better than the last one. No one did anything but blame everyone else and transfer me. We had to drive ourselves an hour away on Sunday morning to pick up another car after they picked the faulty one and failed to bring us one.”

4.6 Superb43 Reviews

“Knowledgeable salespeople and good service; they also work to get you a long loan term which can make it more affordable, especially since buying new requires a sizeable down payment.”

4.4 Superb67 Reviews

“The process from start to finish was smooth, no problems. I reserved it online, they even let me pick it up early, I was able to return when I needed and the refunded deposit immediately. Great place to rent a vehicle.”

4.6 Superb37 Reviews

“I recently sold my car to Theis Motor Company based on a recommendation from a friend. They gave me a very fair price for my car and were friendly, welcoming, and easy to deal with. The day I took the car to get a quote, I had a brake bulb light out and they replaced it for free (even though I told them I was still getting quotes from other places). Great family business and Mike T. was a class act to deal with!”

4.9 Superb17 Reviews

“The car wasn't ready when we arrived. We had to wait about 30 minutes. Then the car was dirty. The guy said he had just gotten it back, which he has no control over. But we liked the car and there weren't any mechanical issues. I think there should be more than 1 guy working there though. He can only do so much alone.”

4.2 Good52 Reviews

“Went to this Enterprise vs a closer location we'd had a bad experience at years ago. They were fast, courteous, & professional, they didn't have a truck ready so they offered us anything we wanted on the lot for the price we paid. We had a nice problem free trip, which was nice, the car was extremely clean, & comfortable. Will definitely use this location again for our next trip to avoid putting unneeded extra miles on our car.”

4.5 Superb21 Reviews

“All around great experience. Easy to make a reservation on line. Agent was polite, professional, and made everything really comfortable. Will definitely recommend Budget to everyone I know.”

4 Good88 Reviews

“Bought a new RAV4 from Kings Toyota. Wanda Matson was a wonderful sales person. She did not push and was a professional. I would recommend if buying a new car, see Wanda.”

3.9 Good178 Reviews

“Joseph helped me, very friendly and had me out the door in about 5 minutes. Used the U-sual rental guys a lot in the past WAY better service and better price. Thank you”

4.1 Good24 Reviews

“It took me some running around to get the rental squared away due to the fact I was using a cash app card that enterprise does not accept, (at least the Middletown Ohio location doesn't) However, the staff were all very helpful and friendly with the entire process. When returning the vehicle, I misunderstood the holiday hours and extra charges but again the staff was extremely helpful with getting it sorted out and even gave me some of my deposit back and also offered to give me a gas credit for the overfilled level upon return. I was so pleased with the costumer service that I kindly passed on the offer. Will definitely be doing business with them in the future! Couldn't recommend more! Thanks again everyone at the Middletown Ohio location for the great costumer service!”

3.8 Good115 Reviews

“Didn't over charge, got my deposit back, super professional and quick, I worked with Mr. Dishion and Mr. Prakash they were both great. If you're in town and need a pair of wheels stop by.”

4 Good23 Reviews

“Great staff, Jimmy and Kwame are very pleasant to deal with. Always greet me with a smile, cars are always ready to go, I am usually in and out without any hassle. Great place to rent.”

3.7 Good48 Reviews

“Fast service with clean cars. A bonus for this location is that it shares a parking lot with a gas station. Makes it very convenient when dropping your rental car off.”

3.7 Good7 Reviews

“Avis is professional and fun. Amanda and Mrs. Becky always create at great experience for me all the time. I wanted to let them both know that they’re appreciated.Thanks”

3.6 Good50 Reviews

“outstanding service center!! Always changing to meet the customer's needs when it comes to quality workmanship, professionalism, common courtesy, and expeditious work. Very comparative to the upscale dealerships with their amenities for comfort while waiting, or needing transportation. Hats off to my Service Advisor, Mr John Ramsey for his expert advice and guidance.”

3.5 Good50 Reviews

“The car was great. Very clean and nice. I got in and out of the door quickly on the day I picked up the car. The 5-star rating is primarily about the customer service I received at the Cincinnati-Columbus Road Enterprise location, which has made our family loyal Enterprise fans. We were lucky to work with Darrell, who provided us with warm, caring, efficient service from the minute we walked in, and throughout our rental car experience, which ended up being 162 days. We needed the rental car for almost six months following a traumatic accident my daughter was in, in which she was hit by a semi. The customer service we received at Enterprise on Cin-Columbus Road made a real difference - it provided a very positive, upbeat experience at a time when it was truly needed. At one point during this long-term rental, a situation arose when I was out of town. I needed help obtaining details about the car, and I needed the info NOW. I reached out to Enterprise and fortunately got Darrell on the phone. He understood the urgency and did everything in his power to help me. It involved a lot of steps on his end but he jumped in - just took care of business. I was truly amazed and moved by his level of commitment and care in helping out a total stranger who was in a tight spot. He helped me out the way you’d help out a friend. Above and beyond. We received the type of service that has made us loyal to Enterprise. Of course they’ll be our go-to car rental business moving forward. Thank you, Darrell!”

3.4 Good22 Reviews

“Had to return my first rental 3hrs after getting it, they were very nice about it, had another waiting for me, even had Lyft take me home after returning from my trip.”

3.3 Good23 Reviews

“I rent from this location several times a year due to traveling for work… Normally when I pull up, they don’t have vehicles ready or they are out of stock for whatever reason… Since I am normally pretty flexible, I usually don’t mind waiting - the old team was always pleasant - but this past weekend was a totally new experience. Not only were there several cars available. They were all cleaned, and I was able to pick which one I wanted. Josh the assistant manager even pulled the car up and had the air conditioner on- exceptional custom service ! While Josh was pulling my current car up, I was solidifying my next rental with the young man behind the counter. He was super pleasant, and very accommodating. I received superior customer service this time around and I’m very excited that I was able to leave within 10 minutes after arriving. Great job to the new management and team.”

3 Average27 Reviews

“It's rare to wish you could leave more than five stars, but this store deserves it! Amanda went more than above and beyond to help us get a car that would work for our needs. Despite being a busy Saturday she spent the entire day trying to find us an eight-passenger car, ultimately locating one 45 minutes after the store closed. Thank you again for the excellent customer service! We will be back!”

2.9 Average55 Reviews

“My recent visit at AVIS was great! The customer service that I received was nothing less than 5 stars. The employee Lamar was extremely helpful and understanding of my last minute request. The transaction was quick and professional! He explained everything in detail and answered all my questions and/or concerns. Based on the reviews I kind of second guessed visiting the location however, I went with my first instinct and glad I did. There’s always two sides to a story! Again, thanks for everything, Lamar (Mar)?”

2.5 Average29 Reviews

“I think I understand the reason for some of the bad reviews. I also thought it was closed, but i was at the wrong entrance. The rental part on the other side is open. They mostly have electric cars. It’s my first time driving fully electric cars, so I’ll see how it goes. But, the wait was short, the car seems really nice, and it was the least expensive of the options for what I wanted.”

2.3 Poor27 Reviews

“Good price that allowed one ways during Christmas but they never have the car type you request.The inside could use a coat of paint but the guy behind the counter is the nicest guy in town”

2.7 Average54 Reviews

“Lawrence and Erika is a dream team! They both possess excellent customer service skills. They made us feel like valued customers even if we are not regular Hertz customers. Thank you!”

2.3 Poor92 Reviews

“I just picked up my rental from this location: my first time here and I will tell you they are the friendliest and most accommodative customer service I have ever experienced: I would recommend this location to anyone :”

2.1 Poor77 Reviews