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“Got my daughter's iPhone screen fixed here. Was in and out within 10 minutes. He was extremely knowledgeable, friendly and honest. If you need anything fixed, this should be your go to place.”
“Abe was amazing! Gave me great deals, loaded all my stuff and did the transfers! I have been with Metro for 10 years and was thinking about leaving because of a bad experience I had in a KY T-mobile store. However, Abe completely turned that feeling around. AND, since I am over the age of 55, he got my WiFi cost down to $45 a month instead of $55. All I can say is, there's a reason that I have been with Metro for over 10 years.”
“Tyler did an excellent job switching us to AT&T.
We will definitely return when the time comes for new phones. He was very fast, informative, knowledgeable and efficient.”
“My husband and I bought new phones. We are are Senior citizens. Not great with tech! I had the pleasure of working with Destiny, she was amazing, she took her time to extensively help me understand my new phone. I even had to return the next day with more questions, and she once again was so patient and so very kind! I recommend her to anyone our age, she definitely knows her stuff! Thank you so much Destiny! ?Tammi”
“Son in law and I went to the store in toledo, I was having a big problem with my phone. The guy there was able to check my phone and check out the tower in Erie and I was told that the tower in Erie was down and he was able to tell us when it was going to be back up....the guy thier was very knowledgeable and a great help...thanks AT&T”
“Wonderful customer service and patience shown by Jarrett and Dillon(spelled wrong but he might remember the name spelling debate). Very helpful and informative and will return with all future questions, concerns and purchases.”
“Went in today bc my phone was shut off due to payment not processing on time. In a pinch due to hard times fell short on my payment but the beautiful kind lady helped us make sure we got our phones back on and back to work. I couldn't have been more blessed by someone so kind and thoughtful than I did today. Thank you so much beautiful lady for helping out my family. We appreciate you more than you know.”
“Brennen and the trainee were absolutely amazing. They were very patient even when we had to come back. They held great conversation even while we were in the waiting process so the time it did take was easy to bare unlike normal visits anywhere else. It felt great to receive such amazing customer service.”
“We had the BEST service from Gabe helping us get a new phone while we were in town. He went above and beyond with his help and it is so appreciated. And he loved our Berniedoodle!”
“Great experience!!! I had the same lady twice when I've visited. She's absolutely amazing. Knows her stuff and is super helpful. Hands down recommend this location. Best experience with cricket I've ever had .”
“I was very pleased with the assistance I received from Brennen the Verizon rep at the Reynolds Rd location. He was pleasant, professional and social making it an enjoyable experience. Thank you again Brennen!”
“Friendly manager helped me save a great deal of money went back to my Samsung A54 I had A52 previous. I got free smart watch that does all the things .you want it to play music text talk play games. Keep track of biometrics for health which is my main use.”
“I have been with AT&T for over twenty years. It bothers me that these telecommunications companies do not really have to provide competition or incentive to retain you as customers. If I felt I could get a better “deal” from a competitor, I would have left AT&T years ago. That changed last week. My phone had been lost/stolen last week and I needed a replacement, the sales associate, Tim S. at the AT&T Franklin Park Mall, Toledo Ohio, could not have been more helpful or sympathetic. He got me a good deal on an upgrade, made excellent recommendations, and expedited the whole process. Great Salesman. AT&T you should give Tim S. A raise, bonus and a promotion, He just saved you a customer.”
“The guy that helped me was really helpful, took his time to find out why my phone didn't have any space eternally... So he did what he could and moved some stuff around to my ad card and it gave me a little space but at the end of the day, I just need a new phone.. lol, but he was nice and pleasant and very patient”
“Just want to give a Shout out to Boost Mobile on Telegraph Road, Monroe Michigan and Olivia who helps and runs the operations over there, she was able to figure out my phone and update it for me as I'm not always the most Savvy and good with electronics. To my surprise several?other stores have been closed? regardless of how much damn technology we ever have, we will always need people interaction as long as this planet spins, that is my belief,we have to embrace as people & country. Thank you Olivia?❤ so much for your help and getting me figured out,as it's been a long frustration on service and updates.Thank you for making sense out of sensibility, Kudos to you Olivia and all the other staff and that's out there helping people.”
“I've had cricket wireless for a number years now and I am very happy with their service. I was disappointed that when I recently talked to several representatives of cricket about the emergency broadband benefit, none seem to be able to help me. Even though their website promotes it. This has been going on for weeks and I just think if they're offering that benefit that the representatives should be more informed about it. That disappointed and frustrated me to the point of wanting to switch companies.”
“I am beyond ecstatic on how Mary did her job and how exceptionally well that she did it she helped me out very much she gave me all the information that I needed on the phone and she also helped me look for the things that I needed for the phone so again I really appreciate your your I guess worker Mary associate Mary and I just wanted to let you guys know that she is an excellent employee deserves a raise of 35%, if not 50”
“Great experience with Joe at the Russell Cellular Verizon store. Joe presented options for a cell phone upgrade, completed the change order, transferred data from old phone to new, and provided complete instructions. I would recommend working with Joe to anyone looking to add or change their Verizon service.”
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“I had to make several changes and had multiple questions. Reese was very patient, thorough and helpful. She spent a long time with me and didn't act irritated with everything I had going on. Thanks, Reese!”