“After 3 days of back and forth on TLife ( I absolutely hate that app) and talking to people on the phone to file a claim, I walked into this T-MOBILE very frustrated and annoyed. Allison and Honda were really understanding, walked us through the process, and helped us get our replacement. I am always pro customer service workers and Allison especially is a good reason why. Thank you ladies! I really appreciate you and your professionalism.”
“Today was very Interesting and fun visit today.I had To replace my son's phone today, Kenzey and Jerome was very helpful. Consider it and very mindful of what I was trying to do for a upgrade for my son. The help was amazing and I really appreciate my visit.”
“Stayed past their close to help me get my phone switched from Verizon to AT&T. While Verizon turned us away not wanting to help us with our issue. Props to the guys at AT&T for suffering that hour and a half with me.”