The Verizon store in Maumee offers a convenient shopping experience for mobile, 5G home internet, and business needs. Customers can visit the store or order online for pickup, same-day delivery, or free shipping. The staff are praised for their helpfulness and knowledge. One reviewer highlighted the manager, who quickly assisted and provided a better price, making the visit efficient. Lana was recognized for giving excellent customer service, explaining products clearly, and helping with an upgrade. Kyle was noted for being friendly, knowledgeable, and caring during a phone transfer, ensuring the process was smooth and painless. The staff went above and beyond to assist, even providing amenities like bathroom access and entertainment while waiting. Despite some mixed experiences, including a less helpful visit, overall, customers appreciated attentive service. The store’s team is committed to making customers feel valued and supported, whether through in-person help or online options. This store provides a friendly, efficient, and customer-focused environment, making it a reliable place for mobile and internet needs.
Today was very Interesting and fun visit today.I had To replace my son's phone today, Kenzey and Jerome was very helpful. Consider it and very mindful of what I was trying to do for a upgrade for my son. The help was amazing and I really appreciate my visit.
August 2026
Had a great experience with Lana helping me! Solved the issues I was having and was so kind and pleasant.
June 2026
Alec here was awesome and helped me figure out year long problem and it took him only a few moments. A true hero among heroes. Thanks Alex!
