“I had a laptop that wasn’t charging and I called … went in the next day they helped me figure out what I needed and the laptop is good to go. 5 stars .. much better than micro center !”
10AM - 8PM
6639 Mayfield Rd, Mayfield Heights
Mobile Phones
“I had a very good experience today at the Mayfield store. Bryant who took care of me was patient and cool and helped the old guy (me ) . I feel good knowing I can go back if I need help in the future.”
“Great store located right off the freeway to the right directly across from Golden Gate Shopping Plaza. Friendly customer service and most products in stock and on hand.”
“As an older, less technologically sophisticated member of the public I am reluctant to update my phone. But it was Time the model I wanted could only be delivered and I attempted to Activate the phone by myself. I encountered all kinds of troubles and was very frustrated. I went into the store and worked with Nick who got the phone activated and Randall who fine-tuned the service and plan. They both did extraordinary jobs.
I was very happy.”
“I had an excellent experience with Spectrum thanks to Bruce, who went above and beyond to make the process smooth and efficient. From the moment I arrived, he was incredibly polite, attentive, and genuinely helpful. What I thought would take much longer was completed in no time—Bruce clearly knows what he’s doing and takes pride in his work.
It’s rare to come across someone so professional and customer-focused. If Bruce worked for me, I’d promote him without hesitation. He’s a true asset to Spectrum, and his exceptional service deserves recognition. Highly recommend both Spectrum and Bruce for their outstanding customer care!”
“My wife and I stopped in because my new iPhone wasn’t downloading properly. We got there 10 minutes till closing, but Megan stayed late to help us out. Talk about outstanding service! She was absolutely awesome!!!”