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9AM - 12PM
789 SOM Ctr Rd, Mayfield
Banks
“They offer a customer oriented experience compared to big name banks. The comfortable atmosphere allows you to relax and drink fresh coffee or tea while you wait on other customers, which is rarely ever. Tucked away on the first floor of an office building, you will enjoy the friendly staff and relaxed environment.”
9AM - 1PM
1220-A SOM Ctr Rd, Mayfield Heights
Banks
“Everyone is very helpful and friendly. Adam, who is very knowledgeable, set up my checking & CD account which offers very good rates. Their website is very secure and easy to navigate. Highly recommend Cardinal Credit Union.”
“I had a great experience at this branch on Monday, 12/18. I went in to cash a check; the teller Anna was very polite and helpful. While at her station, I saw an informational flyer about high rate CDs, which she gave me further information on and contacted a loan officer to assist me further. That’s when I met with Ray, who was efficient, knowledgeable, and very helpful. All in all, I cashed my check and was able to open a 7-month CD in under 15 minutes. Very grateful for this branch.”
“I recently had the pleasure of visiting Dollar Bank in University Heights, and I can’t say enough good things about my experience. From the moment I walked in, I was greeted by a friendly and welcoming staff who made me feel right at home. The atmosphere in the bank is incredibly relaxing and calm, which made my visit stress-free. The building and parking lot were impeccably clean, adding to the overall positive experience.
I was dealing with a somewhat complicated issue, and the staff went above and beyond to assist me in resolving it. Their professionalism and efficiency were truly impressive. They were knowledgeable, capable and exceptionally kind and respectful throughout the entire process. It was clear that they genuinely cared about helping me, and they took the time to ensure that everything was handled correctly.
What really stood out to me was their exceptional follow-through. Even after my visit, they kept in touch to make sure that everything was resolved to my satisfaction. This level of customer service is rare, and I truly appreciate the effort they put into going the extra mile.
Overall, my experience at Dollar Bank in University Heights was outstanding. If you’re looking for a bank that offers top-notch customer service in a welcoming and clean environment, I highly recommend giving them a visit. You happy to did.”
8:30AM - 2PM
754 Richmond Rd, Richmond Heights
Banks
“I love banking with Century Federal Credit Union. The service is superb and they have convenient locations. I love using the app to manage my funds. I can also move funds to other family members easily if our accounts are linked. I’ve transferred money to foreign accounts and it was securely managed every step of the way. I’ve been a customer over 25 years enjoying wonderful benefits and great rates.”
9AM - 12PM
28789 Chagrin Blvd, Woodmere
Banks
“Very nice people at this bank. I went in to close all my Citizens Bank accounts because Citizens Bank SUCKS. They even help me set up auto pay from my new PNC checking account.”
“I had a very good experience at this branch, where the personnel tried to solve my problem in the best way possible. Their dedication to customer service was evident throughout my visit. I truly appreciate the effort they put in to resolving my issue and would highly recommend this location.”
“I went it with an issue on my account. DeShaun and Jessica took the time to help me figure out the problem and where it originated from. They were patient and understanding of my problem. Great customer service. I wish they were working at my local bank.”
“Only used the ATM on this visit. It was easy to get to, but a little confusing to leave from as you are supposed to drive around the back of the building.
If I need to go inside, I'll use this branch, otherwise I bank online.”
“I love the Mayfield branch on Som Center Road.. I have always been welcomed with a hello by everyone which is so nice these days… Zoya is very knowledgeable and explains everything in depth….Amanda (bank teller) is absolutely wonderful!! She always greets me with a big smile and addresses me personably….When I come to do my banking, I always hope that Amanda is available for me… She is a Gem and I hope she gets promoted, because she deserves it!! … Nate”
9AM - 12PM
3637 Lander Rd, Pepper Pike
Banks
“They are always insanely helpful when I go there for banking with the company I work for an for personal use. The workers there are hilarious and great people. All places are short staffed so if there's a wait, its never because they weren't busy helping others.”
9AM - 1PM
911 E 185th St, Cleveland
Banks
“I visited this beach yesterday and the staff was very kind and professional. Ms. Kelly answered all of my questions because I am thinking about switching my accounts over from another bank. Keep up the good work!”
9AM - 12PM
3401 Richmond Rd, Beachwood
Banks
“I had an issue with the ATM malfunctioning and messing up my account and balance. Deshon Terrell from this branch stayed working on it very courteous and professionally until he resolved the issue for me. Good customer support and thank you.”
9AM - 12PM
7402 Center St, Mentor
Banks
“Kristi Komara and Christine Hartog are some of the best people you could ever deal with. I had a horrible experience with another bank and Kristi and Christine treated me like I was family, worked out a fix and had me set up in no time. This isn't the first time Kristi has helped me get things right. they are the real deal and one of the few exceptional people left in business. These are the people that businesses need this bank is the best. You are a name not just a account.”
9AM - 1PM
34465 Euclid Ave, Willoughby
Banks
“My experience at Cardinal Credit Union was efficient and successful. A big thank you to Jennifer for helping me with my car purchase and credit score. I would highly recommend their services.”
“Deposited a check and they placed a ten day hold on it before I could access the funds. I could of just to the check to 5/3 the bank it came from and just cashed it that day.”
“Ebony, Robert, Khalil, Patricia and Bianca always call the customers by name. I have a beautiful 5 year relationship with the clerks and it’s always pleasant. Super Dope. Even seen Robert helping a customer with a scooter today. Love…”
“Called into BCU and spoke with Benjamin and he was such a pleasure to work with. Very informative and took his time to work with me as if I was in the branch. He went through so many scenarios and took his time to educate me. I really appreciated my experience speaking with him. His customer service exceeded my expectations for this call.”
“I was in Chase Bank today everyone so pleasant I've never felt so welcomed anywhere like today they even made my Granddaughter feel awesome AS well... Had some great things for us as well.. Great staff and Manager”
9AM - 12PM
33700 Vine St, Eastlake
Banks
“I see Kelly there very often, and she is always so friendly. She is always fast, efficient and cheerful. I've never had a problem there. I've been using the bank for 12 years, and it's been great, but Kelly goes above and beyond.”
9AM - 2PM
14133 Cedar Rd, South Euclid
Banks
“The young bank teller helped me pay my credit card bill he was helpful I forgot his name. Shout out to him though my bank account wasn’t working for some odd reason. He’s a boss fasho and the building is always clean when I enter and they greet me with a hello and a smile. It’s been chill.”
“This was the first branch I worked with when it was National City. Now it's PNC and they've got a great manager...David Cross! Set up a line of credit with no issues and got help with a vehicle transaction I had out of state! Couldn't be happier! Great guy!”
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“I took Home Equity Loan with Citizens and they directed me to Mary Jo at this branch to close the loan. She was a pleasure to work with and got my documents processed in around 15 minutes. No waiting when I arrived. Nationally the company is just okay. I've actually had some difficulty communicating with Citizens Loan Department on a national level. After closing I had another situation came up with checks drawn on the loan and this local office has been very easy to work with to return money to my account quickly. Thank you also to Angie at this branch who has made my business a priority.”