The Verizon store in Medina offers a helpful and organized shopping experience for customers seeking the latest mobile devices, 5G home internet, or business services. Customers can visit the store in person or choose to schedule appointments and place orders online, with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. The staff is generally attentive and knowledgeable, providing quick and efficient service, whether installing a screen protector or helping with device setup. Many customers praise the employees for their patience and clarity, especially when answering questions and guiding them through plans and perks. The store is praised for its clean and organized environment, though parking is noted as somewhat odd. While some initial negative experiences occurred, such as a rude employee on a first visit, subsequent visits have been met with helpful and friendly service. Overall, the Medina Verizon store is highly recommended for its responsiveness, professionalism, and dedication to customer satisfaction, making it a good choice for those switching to Verizon or upgrading their devices.
Was at the Verizon store on N. Court St. in Medina, Ohio. Nate helped me out and he resolved my problems after a month of going back-and-forth. Very very helpful. Thank you again Nate.
April 2026
Nate was super helpful and spent a good amount of time with us explaining the home protect and the advantages of using Verizon for mobile, landline, and internet.
February 2026
Went into this verizon for service issues, the associate was quick, prompt, and pleasant about replacing my Sim card and I was out the door in less then 10 minutes. Thanx guys!!!
