“Mackenzie B was great. She helped us switch providers, get new phones, and add my cousin to our plan for cheaper than what we were paying before at another provider. She did all of this within 2 hours and we were out the door with our new internet also.”
“We had the best experience with Nate Meel today at Verizon on N. Court in Medina! He absolutely made our day! He will forever be our go to sales representative at Verizon. He went over and beyond to make sure we were happy with our visit! Thank you Nate!”
“We inadvertently cut our cable line while planting in the yard. We called customer service and they were out within 5 hours of the call and reconnected the line. We are thankful that we didn't spend a long weekend without cable services. The technician was professional and did a great job.”
“My wife and I recently visited this location and had the pleasure of working with Katie. We came in with some very outdated iPhones and were long overdue for an upgrade. From the moment we arrived, she was incredibly helpful, attentive, and professional, making what is usually a stressful and time-consuming process feel easy and enjoyable.
She guided us through everything seamlessly, and before we knew it, we were walking out with brand new iPhones. The entire experience was efficient, smooth, and genuinely pleasant.
We truly appreciate her excellent service and would absolutely return for any future needs. Thank you, Katie, for turning what’s typically a painful experience into such a positive one!”