Victra, the local Verizon Authorized Retailer in Brunswick, OH, is dedicated to providing an excellent customer experience. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the knowledgeable and friendly staff, particularly Jeff and Tyrae, for their outstanding customer service. Reviews highlight how staff members go above and beyond to assist with device issues, plan changes, and ensure a comfortable purchasing experience. Many customers appreciate the informative guidance they receive, making the transition to new devices seamless and enjoyable. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable way, ensuring customer satisfaction with every visit.
Made an appointment here to make adjustments to our family plan, add a line, and complete some phone upgrades. Dominic was great to work with and super helpful and patient. We would come back here anytime we need to work with Verizon!
August 2026
Jeff helped us get new cell phones yesterday. The store cares about the customer and giving them a great experience and not using you for a commission. The entire staff was friendly and knowledgeable. Best Verizon experience I have ever had highly recommend
August 2026
Jeff was great! He made the “getting a new phone” relaxed, informative, friendly and kind!
