Victra, a Verizon Authorized Retailer in Middlefield, OH, offers a wide range of wireless devices such as phones, tablets, wearables, and accessories, along with device protection. Customers consistently praise the store for its helpful and friendly staff, who are knowledgeable and dedicated to providing a positive experience. Many reviews highlight the professionalism and patience of employees, with some customers mentioning their ease in transferring information and setting up new devices. Staff members are described as courteous, fun, and not pushy, often suggesting helpful options that customers appreciate. Service quality remains high across multiple visits, with some customers noting that their experiences were the best they've ever had at a Verizon store. The team’s focus on connecting technology to life in a trustworthy, enjoyable, and profitable way makes Victra a reliable choice for those seeking assistance with wireless technology.
Staff very helpful when service/ account help needed thru Verizon Customer Service. Customers cannot access humans via phone, so when issues arise this location has always been kind, helpful & resolved my problems by calling Verizon for me. Stellar employees and management.
June 2026
Walked in with a need and the young lady by the name of Heather, knew exactly what I needed, and took care of it. Thank you, Heather!
May 2026
Heather did an outstanding job!!! She was most helpful and a joy to do business with...Thank You!
