Victra is the local Verizon Authorized Retailer in Chardon, OH, striving to create the best possible experience. The staff is top notch, knowledgeable, dedicated, helpful, attentive, and amazing, providing great customer service. Consultants offer a full range of wireless devices and take time with guests. Multiple reviews highlight an excellent, great, and five-star experience, calling it the best Verizon store ever visited. Customers absolutely recommend this location, stating they will only be returning here and referring friends and family. The store's mission is to connect technology to life in a trustworthy way.
Outstanding service is an understatement! If I could give more then 5 stars I would! Thank you Mark for your help and fantastic service!
May 2026
Worked with Hunter to replace my business phone with a personal phone and he was fantastic; he spent 2-1/2 hours with me, 1-1/2 hours past his normal quitting time, to complete the transfer. Jim O'Donnell
April 2026
Went for a new phone and Hunter was very helpful and friendly! It was a very busy day in there and it was only him working. He communicated very well with everyone in the store and the experience was great!
