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“My favorite box store. Unlike hardware stores if 30+ years don't expect much help with problems and if store doesn't have something their online might. My frustration with them and the blue box is they don't go beyond what's on the shelf. One out of 50 employees will slow down and listen most are just sales people lacking experience.”
“We came in to the store yesterday with my girlfriend's father. He is a veteran with Parkinsons disease. They made his day. They were veterans as well, and they surrounded him with stories, jokes, but most of all kindness.”
“Barb is an absolute goddess! She took our kitchen from early 2000s bleh to coastal chic. Thank you, Barb, and the entire Jim Carver team for knocking it out of the park!”
“Chris was AMAZING help today! He took the time to troubleshoot one of my chickens symptoms and engaged in conversation with another shopper and we all discussed this and agreed the chickens symptoms and solved my issue!
And helped with my plant solutions.
Wow ! A one stop shop!
And with patient and friendly service. That’s rare in this day and age.”
“Prosource truly was great to work with! We used them for our carpet installation! Tina was so helpful when it came to helping us pick out a carpet within our budget! She worked with us and was very communicative during the whole process! She made it feel easy and seamless!
Our carpet was installed so beautifully! Santy installed our carpet and he truly did such an amazing job! He was even able to install carpet on a spot in our hallway that was tricky!
I definitely recommend Prosource for your carpet needs!”
“Ok, so this was my first time at a Menards. Got that out of the way. This place is insane. Combine Walmart, Lowes and Tractor Supply and add even more space then you have an approximation of the scale of this place. It is too big for its own good. You probably can find just about anything you want but it may take you 20 minutes to locate the aisle. At least they have moving sidewalks between floors as well as an elevator and steps. Oh yes, it is two floors
Did I say, insane?”
“I have done a lot of business with Home outlet. There is absolutely no one better than patty at what she can do. She has gone over and beyond to help me get the best prices and best layout for each and every home project that I do.
I highly recommend patty.”
“Friendliness staff you will ever meet. Seriously!!! I've been there many times it's a regular stop for me. They are always so nice and offer to help you find what you are looking for.”
“I love their garden center. Everything is vibrant and beautiful. They maintain and up keep plants and trees. I have to thank Michele and Tom from the garden center their hard work has made my landscaping beautiful.”
“Best staff ever! Helpful, kind and always smiling. Great inventory and will help you find items if they are out don’t carry. Open during snow storms as well. Top notch TS!!”
“Went in for a fridge and had the pleasure of working with Anna and Chris to purchase it, to say the experience was amazing is an understatement they went over and beyond my expectations and made my experience amazing. Both deserve some sort of recognition for their customer service, such a blessing to have those two working at this location near me.
-Jack”
“Was never a fan of Menards, but I think they’re getting better. Definitely have a nice selection of things better than the orange store and anything better than the blue store.”
“Irene at front desk outstanding patient and kind. helped find some one to help. Geoff was sent to my aide and he was also wonderful. listened and help me reao6lve a problem. these two individuals were outstanding at their job. I can not say that for the manager that brushed me off. i want to say thank you to them for listening to me and making me feel heard. they both need raises and respect from their whole team. . You 2 are the only reason why i would shop at home depot again. thank you”
“Nova’s customer service was BOOM out of this world special! Very nice and made my experience fabulous. I will be back to this location as long as she’s working there.”
“I've been using Lowe's more in the past few months. I used the one in Milford mostly, Mason some...but just in the past month or so, I've been into the Mt Moriah location and I like it. And alot of their Pro associates. They've treated me pretty good, seems like we're already building a good repore. .”
“The Ridge store staff are far more friendly and helpful than the staff at the Mason store. At Mason, employees often give careless responses such as, “If we have it, it should be in that area.”. I am not sure why but staff seems to be stressed out except there are a few fresh new young employee front/cashier staff.”
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“We feel that this store has significantly better customer service than the other Lowes in the surrounding area. We had trouble completing a transaction at the self checkout, and the register completely froze twice. Then, Ady helped us - she was very helpful and kind. Shout-out to Ady, well done!”