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“My favorite box store. Unlike hardware stores if 30+ years don't expect much help with problems and if store doesn't have something their online might. My frustration with them and the blue box is they don't go beyond what's on the shelf. One out of 50 employees will slow down and listen most are just sales people lacking experience.”
“Today I needed a couple of things for a tiller I just got from a buddy and I forgot my wallet. I tried to use my Apple wallet American Express, the guy behind the counter couldn’t figure out what was wrong so he called the owner up to the front. After doing a couple of things we still couldn’t get it figured out.. Chad , I believe the owners name noticed that I was a rewards member and come in fairly often said hey, get me next time.. I asked him if he had Venmo as I didn’t feel comfortable leaving without paying. He aloud me to Venmo him and we were both happy. This is what being a small business owner is all about, I bet Home Depot or Lowe’s would not have gone that far to make something work.”
“Barb is an absolute goddess! She took our kitchen from early 2000s bleh to coastal chic. Thank you, Barb, and the entire Jim Carver team for knocking it out of the park!”
“Chris was AMAZING help today! He took the time to troubleshoot one of my chickens symptoms and engaged in conversation with another shopper and we all discussed this and agreed the chickens symptoms and solved my issue!
And helped with my plant solutions.
Wow ! A one stop shop!
And with patient and friendly service. That’s rare in this day and age.”
“Prosource truly was great to work with! We used them for our carpet installation! Tina was so helpful when it came to helping us pick out a carpet within our budget! She worked with us and was very communicative during the whole process! She made it feel easy and seamless!
Our carpet was installed so beautifully! Santy installed our carpet and he truly did such an amazing job! He was even able to install carpet on a spot in our hallway that was tricky!
I definitely recommend Prosource for your carpet needs!”
“Ok, so this was my first time at a Menards. Got that out of the way. This place is insane. Combine Walmart, Lowes and Tractor Supply and add even more space then you have an approximation of the scale of this place. It is too big for its own good. You probably can find just about anything you want but it may take you 20 minutes to locate the aisle. At least they have moving sidewalks between floors as well as an elevator and steps. Oh yes, it is two floors
Did I say, insane?”
“I have done a lot of business with Home outlet. There is absolutely no one better than patty at what she can do. She has gone over and beyond to help me get the best prices and best layout for each and every home project that I do.
I highly recommend patty.”
“As someone who has visited many Lowe’s stores in different states and placed large orders, I have to say this was the best customer service so far! I was in a rush this morning buying shingles, and in less than 20 minutes I had everything I needed and it was already loaded into my car. The staff was very nice and quick to help as soon as I asked for what I needed. Thank you! ^^”
“It's a Lowe's. Clean store, standard layout, typical shopping experience. Should I ever have a chance to interact with employees I'll update the review.”
“I frequently visit this particular store and am always pretty happy with my shopping experience. The people working there are always really nice and have gone out of their way to help me on more than one occasion. The only reason I didn't give it 5 stars is because they are often out of the chicken feed I buy. I buy 3 kinds and I can rarely get all 3 in 1 visit. But it's always clean, the staff is very friendly and their selection is good. I do wish they had a cart return stall in the parking lot though, it's really difficult if you have multiple kids to have to return a cart to the inside of the store.”
“Best staff ever! Helpful, kind and always smiling. Great inventory and will help you find items if they are out don’t carry. Open during snow storms as well. Top notch TS!!”
“Was never a fan of Menards, but I think they’re getting better. Definitely have a nice selection of things better than the orange store and anything better than the blue store.”
“Irene at front desk outstanding patient and kind. helped find some one to help. Geoff was sent to my aide and he was also wonderful. listened and help me reao6lve a problem. these two individuals were outstanding at their job. I can not say that for the manager that brushed me off. i want to say thank you to them for listening to me and making me feel heard. they both need raises and respect from their whole team. . You 2 are the only reason why i would shop at home depot again. thank you”
“Nova’s customer service was BOOM out of this world special! Very nice and made my experience fabulous. I will be back to this location as long as she’s working there.”
“Lowes usually has everything I need. I think one time they didn't, and I had to go somewhere else. Normally, they are wll stocked!! They have very helpful people too!!”
“The Ridge store staff are far more friendly and helpful than the staff at the Mason store. At Mason, employees often give careless responses such as, “If we have it, it should be in that area.”. I am not sure why but staff seems to be stressed out except there are a few fresh new young employee front/cashier staff.”
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“I went to Lowe’s Home Improvement today and was literally treated like royalty! I needed to pick up a couple of new blinds for our carport/deck, and from the moment I walked in, the experience was outstanding.
The store was incredibly clean, organized, and well-stocked — honestly unlike many home improvement stores I’ve been in lately. But even more importantly, every single employee I interacted with was friendly, helpful, and genuinely seemed to care.
A special shoutout to Karen at the checkout register who went above and beyond helping me reopen my Lowe’s card so I could get my 5% discount. That kind of customer service is rare these days!
Tell your employees AWESOME JOB today!! It actually made my day. Easily 10 times better than going to Home Depot. Lowe’s Milford has definitely earned a loyal customer!”