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“I do enjoy going to CVS. I enjoy looking around the nice clean store. The employees are always very nice and pleasant. I csn use my insurance card there and I know exactly what is covered and where to find what I need. CVS =5 stars!!”
“Super nice staff. Had an issue with a transdermal medication and they went above and beyond right away to help solve the problem and get new meds in a timely manner.”
“Cashier seemed to have a problem with Me grabbing some brown bags. She asked if I wanted the groceries bagged in brown bags after I grabbed a few from the register on the other side. It seemed like like she was trying to make sure I didn't take any extra, which is wild because a lot of the times the cashiers bag one pack of noodles in 50 plastic bags. I'm exaggerating...but not really...but I constantly see cashiers here and at many other groceries stores use excessive amounts of plastic bags when bagging groceries. Like double plastic bagging plasic gallons of juice and milk with actuall handles is absolutely ridiculous.
I am grateful that Giant Eagle offers brown bags because I Am environmentally consciouse and wish more people bagged brown and honestly wish all stores stopped using plastic bags. But to be made to feel like I was stealing brown bags is disrespectful, especially when I'm more than likely going to spend 500 dollars on a loaf of bread, some milk and a bag of lunch meat. Exaggerating again....but not really.....I don't think a few extra brown bags should be an issue.
The stores already feel unpersonal because there are more automated/ai cashiers than people cashiers and seems like employees, so let's have a training opportunity that the few human cashiers left don't make long term customers,who have spent probably waaaay more than hundreds of thousands at giant eagle over their life span fee like vagabonds and theifs over a few extra paper bags. When I start to feel like a peasant begging for porridge as free will paying customer anywhere I make Myself scarce 🤷🏽”
“Klines is a great pharmacy ! They have been open longer than I have been alive and the people that work there are very nice! I have had a couple bad situations with a young lady that works in pharmacy, she was so rude and was treating me very poorly and bad. I not one time respond back with any bad attitude or did I treat her badly back like she was with me. And she also told me my refill can’t be filled to Monday. I responded back with they I no the laws etc! This is my last refill anyways on this medicine bottle an I am allowed to get it filled 2 days early with my original day is monday may 6 2024 that day would be 30 days l! But I was told that today 2 days earlier I’m allowed to get filled and my insurance will clear it to be filled and I always have a copay like thing I don’t remember what it’s called but covers some of the refill and I have to pay like 10 dollars as a copay or something ! O”
“There was a little wait, which I expected since that gas price was a lot less then everywhere else. I do like how you can scan a QR code at the pump and pay from your phone and get your receipt emailed to you”
“Rhonda helped me today at the floral counter. She greeted me with a smile and was super heartwarming. She helped me not only pick a beautiful selection of flowers, but put in effort to arranging and wrapping the flowers. Thank you Rhonda! You made many people happy today! :)”
“If all of the medical industry were like this place, things would be so much better. That only do they provide good service, but I am always treated in a friendly and professional manner. This is especially true today with Danielle Schneider.”
“Was helped by Harrison at the checkout. Very calm and polite employee and also invited me to do the survey. Store itself is nice. Not overly abundant in variety of brands but has whatever you need.”
9AM - 8PM
4303 Kent Rd, Stow
Pharmacies
“Most of their employees are very nice. They have pharmacy rewards for refilling prescriptions. The reason I took one star off is one time there was one capsule missing for my antibiotics. And another time I got a half-broken pill in my 30 days supplies and I couldn't find the other broken half in the bottle. Each time I had to call them to fix it but no one at the pharmacy apologized for their mistakes. Lastly, they don't call me when my prescription is ready for pickup. I have to call them to find out if it's ready or not. When I get my meds filled at other pharmacies like CVS, I always get a phone call or a text to tell me my prescription is ready for pickup.”
“Helpful staff. The prescription was not sent to the correct pharmacy and would not be ready until the next day. The Pharmacist was very helpful in finding the prescription and letting us know when it would be available.”
“I felt faint while shopping 7 days ago and the manager was great providing extraordinary help with chair , water, a motorized cart ( my first time using one, and continued assistance thru checkout. Thank you to him at 360 Waterloo in Akron. The staff at the customer service desk was also outstanding, They contacted the manager quickly when I asked a customer standing in line to ask them for a chair when I started to feel faint. They also offered encouragement and appreciated concern.This is also thank you to that customer and another. This customer walked over when she saw me in distress and stood with me, offering encouragement until the manager came. I am greatly appreciative of them all. I continued to shop in the clean, spacious, store with a wide variety of fresh produce and many choices of a wide array of groceries and other items.”
“This store is one of my favorites. It's always clean and well-organized and I'd like to give a shout out to Jacob. A couple of weeks ago during a busy evening my receipt was so long that the printer couldn't handle it, but he was unflappable and had no problem getting it fixed and reprinted.”
“I was very impressed by the staff and Service at the pharmacy today when I was picking up prescriptions for my husband after surgery. I was also very impressed by their selection of healthy snacks, including protein, instant coffee powder, protein, liquid, cold, coffee, drops, and an incredible selection of protein Snacks that have an awesome protein to calorie ratio. It’s nice to have healthier options while picking up prescriptions and visiting a hospital.”
“CVS inside target is the best one and I have been to a few, pharmacist and staff are Great, it's something when they remember your name and some remember birthday as busy as they are. No other target that I know about dies that, I can talk to my pharmacist & girls there about anything and they are always very nice with smiles no matter what kind of day they have had”
8AM - 10PM
4214 OH-43, Kent
Pharmacies
“This Discount Drug Mart is huge, super clean, well air conditioned, has a friendly, helpful staff and a great knowledgeable pharmacist. I miss the original store being on Main St. , but it's worth the drive to Brimfield.”
“The are truly there for their customers and community. We have been at CVS for 10+ years and am now really ticked I spent the money I did there. Marc's doesn't charge minimum co-pays just because they can. So far for monthly meds we have paid zero...$50+ dollars would have gone to CVS.”
8:30AM - 1:30PM 2 - 5PM
375 S Main St Ste 108, Akron
Pharmacies
“I have had a lot of issues with my medication and not being very educated in the matter doesn’t help, but thanks too Jennifer I am on my way too getting my meds very soon! She was so sweet and helpful and stayed on my issue.? Thank you so very much and since I don’t drive it’s convenient that this new location is here downtown Akron! Thank you again you are amazing Walgreens and Jennifer!”
“That might have been the nicest pharmacist I have ever delt with. I’m sad I didn’t catch her name but she had glasses and brown hair. She was so sweet and actually cared about what was going on. It really is the little things. I told her I was from out of town and that I would be driving home so I wouldn’t get anyone I was visiting sick. She realized moments later after I had left that my prescription would make me drowsy. She called me after the exchange and made sure to alert me before driving out of town! I really appreciated that!”
“Although a bit far from me the prescription was ready quickly and I was notified by text that it was ready. Also I was able to speak with the pharmacist about how to do the injection because I’ve never injected myself before.”
“This is a great Marcs. They always surprise me with their selection. My only complaint is that all of the locations look so dim and extremely outdated. I AM, however, thrilled that this location has price checkers now.”
“I am a cancer patient, Stage 3 and my doctor changed my script whIle out of town. We called 3 pharmacies and all said they couldn't get my medication for several days. Kristin, Giant Eagle, pharmacist, had it available the next morning. She went the extra mile to take care of me at a cheaper price than the hometown pharmacy.,,and my treatment didn't skip a beat. Kristin is an AMAZING pharmacist. Denise from SC”
“Best pharmacy I have ever used. The amazing staff there are the most helpful, caring, knowledgeable, efficient, competent & understanding people you could ever hope for. More like family than employees. Easy, fast, & flexible pharmacy. I can't say enough about this establishment. Highly recommend this place! Jaimie, Craig, Jon, Robyn, Richard, Sandra, Care-Bear, are the best & always go above & beyond.”
“The nicest, caring staff anywhere i have ever been!!!! Elijah and Jessica are always so pleasant and helpful. The staff at this store is the main reason I go here!!!”
“It's a small pharmacy, which I like. I've been going there for my prescriptions for over 4 years. I have one recurring complaint. Many times I've called and asked if my scripts were ready to be picked up. I then go there, and am told they are indeed not ready. Then they ask me to wait anywhere between 10-20 minutes. Very irritating, now I ask them to check the filled prescriptions, not the computer.”
8AM - 4:30PM
5982 Rhodes Rd, Kent
Pharmacies
“Very friendly and helpful. Went so far to help with problems with daughters picky provider. Quick service and always ready to call back when left message. THANK YOU!”
“Gabby is so helpful ! I actually entered her name on their website , and I’m hoping, with fingers crossed, she gets recognized. I struggle with writing as well as entering and she quickly picked up on my issues and offered to help. Her kindness and cheery attitude made my embarrassing moment disappear . Thank you , Gabby , i truly appreciate you.”
“Ya know I don't like it when people don't like where they work for one ( go get another job ), and I don't like when you're being hovered over. If I looked like I was gonna steal something then you better watch. But do not, stand next to me while I'm looking over the friggin cheese. I'm not going to steal cheese, that's for damn sure. Next time, somebody's gonna have a problem. Pharmacy is slow as hell and they don't like to be bothered either. I like it for a late night, oops I forgot something, otherwise I drive by it. So if you shop there don't steal, or act like you're gonna steal, it really doesn't much matter, you will have a personal watcher anyways. Thanks for making it seem all weird when you shop there Discount!”
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“I switched to this CVS about 1 year ago; I'm happy I did. The pharmacist took his time to help me when I called about a problem. He's very patient & kind. The assistants are the same. When I needed help today about a drug from a different company that I had an allergic reaction to, she special ordered the old brand that I have been taking for a year. ThIs CVS team has excellent customer service. Thank you!”