“The process was quick and thorough. The attendant gave me all information and an accurate estimate. The truck was clean and ready to use. Great service and easy online return!”
“Heaven Needham at the front desk has been an absolute life savor !!! She is the kindest person I’ve ever had the pleasure of meeting ! She helped us so much and made us moving houses a breeze ! This women deserves every promotion , pay raise , or recognition in the world for how amazing she’s been !”
“Lindsey does a great job and has from the moment she arrived. I've been a customer for years. Always has a smile and is very helpful. Professional and easy to deal with.”
8AM - 5PM
10381 Evendale Dr Suite 200, Cincinnati“The process from start to finish was smooth, no problems. I reserved it online, they even let me pick it up early, I was able to return when I needed and the refunded deposit immediately. Great place to rent a vehicle.”
“It was a good place they fixed my truck pretty quickly and we're knowledgeable and had my truck down pretty quick overall it was a good experience considering the circumstance I was in LOL. But I honestly have no complaints”
“Michelle the Rental Sales manager goes out of here way to help. We at Value City Furniture appreciate her and everything she does. Michelle is amazing. If you need to rent a truck.go see her. ? ? ? ? ?”
9:30AM - 6PM
3700 Muddy Creek Rd, Cincinnati“Had a great experience with this business. I found them to be very fair and straightforward. I’d been to other places and experienced lots of pressure, up selling and lengthy contracts with “special clauses”. Very clean unit and friendly service.”
7AM - 7PM
5131 Glencrossing Way, Cincinnati“I’ve been renting with this location for a little over a year now and the service and space is great! Compliments to everyone working there and a special shout out to Randy for his assistance and hospitality! Great place for storage.”
8AM - 5:30PM
900 W 8th St, Cincinnati“Mike saved my life!! I left my headphones in the truck and didn't realize until I was back home two states away. I called and he took them to the UPS store and helped me have them mailed back. Thank you socmuch Mike, you are a legend!!”
“If you have to load here they're awesome. They have overnight parking. You just pull into their lot. They leave the gate open and then in the morning they will load you as soon as they come on shift. It only takes about 45 minutes and they get you in and out right away and they got to scale on site”
7AM - 5PM
10134 Princeton Glendale Rd, Cincinnati“This has been the best truck rental experience I have ever had for my last move and I have moved a number of times using different companies like uhaul and Ryder and none of them have been as good as this Enterprise. A+”
“Wish I could leave 10 stars!!!!!!!! We loved loved loved enterprise! Tim, Amanda and Jeremiah worked so nicely with us for a cargo van rental. The van was immaculate and pristine. Their customer service was by far and away better than we have ever experienced, across all service industry. It made all the difference. STOP using UHAUL - GO TO ENTERPRISE!”
7AM - 5PM
10034 Cincinnati Dayton Rd, Cincinnati“Joseph helped me, very friendly and had me out the door in about 5 minutes. Used the U-sual rental guys a lot in the past WAY better service and better price. Thank you”
“We did a mobile check in. We made a reservation at 9:30 for a truck at 10:30. We got there late at 10:45 but the app was easy to use and had our truck by 11:15. Truck was clean and good working order. I just wish the 10ft trucks had the ramps.”
9AM - 4:30PM
1861 Dixie Hwy, Hamilton“The workers were all very nice and courteous to me and my boyfriend. I had a very good experience using uhaul! I'll def come back in the future! Plus pretty good rates”
“I stopped here on a whim. Best decision ever! Everybody was very nice and helpful. Needed my car detailed and they were readily available to help. This will be my detailing spot! Oh and they had a pocket pit ? I got to go back and see the puppy!! Thank you for the amazing customer service ❤️ ?”
“Very convenient location, great online reservation and pickup system. I was accidentally late returning my rental, but they were very understanding and patient with me, and didn't charge me any late fees. Very kind, courteous staff.”
7AM - 7PM
2320 Gilbert Ave, Cincinnati“I had a wonderful experience reserving/packing Uboxes at the Gilbert Uhaul location. I lived in the neighborhood without a car, so I must have visited the location at least 6 times to cart a dolly full of boxes and moving supplies home. I'm so thankful I could get all of my moving supplies right around the corner. (Side Note: I highly recommend the brown packing tape -- like a dream for packing!) Everyone was helpful and friendly. Although this isn't the common location for loading, the Gilbert store happily accepted my reservation and ensured my Uboxes were available on moving day. I feel like everyone worked to ensure my move was as smooth as possible. Management went above/beyond to get all the details corrected and send me and my things on my way across the country. I know renting storage containers can be stressful, but my experience overall was very good.My only small complaint was the wait time to have my Uboxes ready for the movers to load. They waited in the parking lot for almost an hour, which I was paying for at a rate of $160/hr. There were some snags with getting my paperwork complete and the location was VERY busy (I'm talking lines to the door) so I understand that the delays were not intentional, but waiting for so long was certainly costly. It would have been great if my containers had been ready a lot sooner to save me some money and my movers some time.Regardless, I am very happy with service and I think this location deserves praise for all the help they provided over the month of my move. And extra special Thank You!!!”
9AM - 5PM
7990 Reading Rd Ste 500, Cincinnati“Excellent service. Morgan was extremely helpful very thorough and very knowledgeable in the system was very helpful all the way through my buying and returning process”
“He is very helpful.He even looked up ways to save me money.Explained everything clearly about the gas/mileage all that.I recommend going to him first if you want know surprises or more stress.”
9AM - 5PM
7990 Reading Rd Ste 500, Cincinnati“Super friendly and helpful staff. If I ever move again I will rent from here again. The truck was very clean and maintained. The furniture in the store is really nice too and reasonably priced.”
“I rented a vehicle and was transferred from a different location so the fact that I needed a pickup not box truck was not the fault of this location. The staff is extremely happy, professionally and kind. FYI if you are looking to rent a vehicle to tow your own trailer uhaul ball is 2 inch. The ball is mounted to box trucks and not enough space for a larger trailer even tho they have a high tow capacity. I am hoping they will fix my issues cause I had to pay for a rental I could not use.”
10AM - 2PM
9343 Princeton Glendale Rd, Hamilton“A very good experience. I highly recommend using this particular store if you need Uhaul. Staff is nice, and took care of me in a competent, professional manner, with a very good attitude.”
8:30AM - 5:30PM
1100 W North Bend Rd, Cincinnati“Set up a rental at another local U-Haul. When we showed up, they had rented our truck out from under us and didn't have any trucks we could take so they sent us to U-Haul at MidTown Tire. Lisa, the owner at MidTown, could not have been more helpful. She got us set up in no time at all and was a genuine pleasure to deal with. Great rental experience.”
“Great easy process!!! This company is a good one! I was in and out quickly and able to get everything done with no hassle!! Definitely recommended!!! Thank you!!!”