Pharmacies in New Albany, OH

“Dtavia in Customer Service is an absolute rock star! I stopped for flowers for my kids house warming. She not only helped me pick the perfect vase and flower combo but trimmed the stems for me. She was fabulous, beautiful and kind inside and out!”

“I love this store. It is clean and well stocked. Customer service is efficient and friendly. It is well managed, with manager often interacting with customers. Its reward program works for me. I dont get gas here, I choose to use my perks mainly for food--As gas is cheaper at BJs wholesale club. You have to check meat tho. Sometimes the expiration is that day. Yikes. Deducting one star for that and gas program.”

“While waiting for my flu and Covid shots I watched the pharm techs and pharmacists bust their behinds! They are incredible and working so so hard. Give them a raise”

“I love this store. It is clean and well stocked. Customer service is efficient and friendly. It is well managed, with manager often interacting with customers. Its reward program works for me. I dont get gas here, I choose to use my perks mainly for food--As gas is cheaper at BJs wholesale club. You have to check meat tho. Sometimes the expiration is that day. Yikes. Deducting one star for that and gas program.”

“To whom it may concern, my name is Autumn and I was broken down physically and mentally at your new Albany location yesterday, 5-18-2024, from about 4:30-10pm. The manager on duty, one of the cashiers named Steve, and two or three additional employees came and asked me if I was okay. Additionally, they repeatedly came outside during my time there to check on me, brought me water, and basically consoled me because I could not get myself together . It was so hot and I’m sure that was a factor in my breakdown. The MOD brought me a bag of ice and told me to stay cool and keep it on my wrist and neck to regulate my body temp. I couldn’t have asked for anything else at all and I personally feel like they deserve some recognition for their level or care and attentiveness to me and my situation. This crew is absolutely what saved my life to be honest yesterday. I was in a very bad place mentally and they were there to talk me down every single minute. I owe the crew that night my life and most importantly my respect and gratitude for their kindness and empathy.”

“Decent store, especially if you have flexibility to shop the store circular. I certainly, by far, prefer "The Eagle" to Meijers, but then I'm a Pittsburgh girl. I miss the $5 Friday donuts, but I've made the sacrifice to head over to Krogers $5 Friday donuts or, better yet, Costco's almond Danish. This Giant Eagle store is clean and well stocked with friendly employees. It is on the way for us and is much larger than our very small, former Big Bear store, closest to us. My biggest complaint is not something under the store's control. My GPS directs me TO the store, but leaving is impossible. I want Reynoldsburg New Albany Road. The GPS wants to put me on 161. That's out of the way. So I shut down the GPS and tried to retrace by steps and was frustrated when at a choice point, all the signs had some form of "New Albany E,N,W,S" in them. I was so confused, I thought I was in Pittsburgh! Bring your own bags. It's a good habit to get into. And it is slightly pricey, but your stuff lasts longer, so I think it's a wash. Cheap stores aren't so cheap when you have to throw things out because they have spoiled or have no taste.”

“They answer their phone quickly, they have always been helpful and very prompt. They have helped me numerous times. I prefer this location before the CVS closer to me.”

“Typically my experiences with this pharmacy are not pleasant because the staff is very unfriendly. I understand pharmacies have been overwhelmed and understaffed so I am generally very patient with them however they have still always been very difficult. However recently I have been helped by Wessley and he is very kind, efficient and has great customer service skills!”