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“I've been using this store for over a year and won't go anywhere else. I have used them for many services from printing emails to my daughter's wedding photos to having memorial bands printed.
The staff at the Fairview park UPS store have gone out of their way to make all my experiences easy and a very happy customer. Truly grateful.”
“I had a great experience picking up.
Cortney was very pleasant and helpful. It was a nice treat to deal with a customer service representative who actually likes their job.
Regards , R.G.Armbruster”
“Had a truck rejected at GM due to trailer was too old. Send my driver to ADC & have the best experience in cross docking. Very fast with reasonable rate. Thank you for the service!”
“Enrique provided excellent customer service.
Very professional and upbeat. One negative is the outside sign doesn’t work. It’s difficult to know or see that a FedEx location is here at night. Please get sign repaired and this will only increase your business. The repair will pay for itself in the first week. Take care.”
“Best experience a person could ask for... Needed white glove service to ship an odd shaped gas tank for a car restoration project. This team picked, packed and palleted, and got the item from Cleveland to Seattle in a week. Fair price and super responsive team. They even sent me photos before loading it up!”
“Trusted supplier - we ordered packaging for our product but had quality issues; M-line replaced the entire shipment, exceeding my expectations. things happened , and I hope that many businesses will provide such good and fair service -”
“Wonderful and kind delivery team. They delivered the large boxes inside our garage so we didn’t have to finagle them later which was very helpful. Appreciated the updates on when it would be delivered and the careful nature knowing two of the boxes contained glass panels.”
8:30AM - 7PM
12600 Rockside Rd, Garfield Heights
Shipping Centers
“It was CRAZY BUSY in this store today. The 2 ladies at the register were working as fast as they could. They were both helpful and friendly. Sometimes during the holiday rush we have to be a little bit more patient.”
“These dear dear guys are the very BEST ! SUPER : we have been going through them for decades shipping to our beloved Ukraine …! Love and miss you Roman and Marco … my only regret is I no longer live in the area ….!”
“This place is very good if every receiver is like this truck should be very easy job. My appointment was 8am nock my door about 5:50am and I was out about 6:20am I like that overnight parking too I didn’t see restrooms plus I didn’t even look”
“This was my first time using the service, the person that helped me at the desk made it super simple, easy Peezy and it was very convenient. I’ll definitely pass this along that it makes my life easier to use this UPS store to make my Amazon returns.”
“I stopped by a few weeks ago to pick up some speakers that were to be delivered to my house....based on other experiences with other companies I expected problems.....everyone was very nice, from the person who answered the phone and set up the pick up to the guy who brought it out and was nice enough to help us load the car. I was pretty impressed with everyone I dealt with.”
“Everyone is incredibly nice and really care about the job they do. Super nice office staff, dispatcher’s are not too grumpy and the drivers are great. My favorite LTL carrier in NEO”
“The team at this store was tremendously helpful to me & the company that I work for. Highly recommended. They were quick, professional & friendly when assisting me with my shipping dilema!”
“Dealtech was easy to work with and perfectly professional. I thought I needed expensive repairs but the first rate, knowledgeable and energetic technician, Dave, made it run like new. No charge beyond the service call! They also followed up on a question I had. I completely recommend them.”
“excellent customer service across the board! from shipping to packing, the UPS Store associates have been very helpful in facilitating and executing any shipping or printing demands!”
“Heather is the BEST!!!! She went over and above!!! Being on older women I'm not good with a cell phone. When I explained this she didn't hesitate to help. I would have given a 10 star, if I could. I had gone to the Brunswick ohio location they were rude and wouldn't help me at all.”
“Easy to find location on Cargo Road at Cleveland Hopkins airport, just passed the US Post office. I went there for the Dropbox after hours. The area was well lit and I felt safe”
“Always a very good spot for your ice cream and freshly made
On my bike packing trips I always go to a dairy Queen it is a mandatory stop for me”
“I’ve been getting UPS residential freight deliveries for a couple years now from the Richfield location. Everyone from the girls that setup the opponents to the drivers that drop my items off are great peoples.”
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“Zach was amazing! He quickly figured out the issue with my package and clearly explained everything about the Amazon returns. He completely turned my experience around—thank you! I’ll definitely keep using this location.”