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“The UPS is a very friendly, clean store that offers many helpful services. The staff is great with printing return labels for Amazon. I definitely would recommend this business 100%, and the hours are absolutely convenient.”
“Anita helped me ship a package to a friend in Poland and provided excellent service every step of the way. She was friendly, professional, and incredibly helpful throughout the entire process. Her dedication to ensuring everything went smoothly made the experience stress-free. If I could give her six stars, I would.”
“We've been working with trucking companies for 15 years and by far ADC is the most professional, courteous and completely reliable. They go out of their way to help their clients and are flat out amazing to work with. Thanks again!”
“Best experience a person could ask for... Needed white glove service to ship an odd shaped gas tank for a car restoration project. This team picked, packed and palleted, and got the item from Cleveland to Seattle in a week. Fair price and super responsive team. They even sent me photos before loading it up!”
“This was my first time using the service, the person that helped me at the desk made it super simple, easy Peezy and it was very convenient. I’ll definitely pass this along that it makes my life easier to use this UPS store to make my Amazon returns.”
“Enrique provided excellent customer service.
Very professional and upbeat. One negative is the outside sign doesn’t work. It’s difficult to know or see that a FedEx location is here at night. Please get sign repaired and this will only increase your business. The repair will pay for itself in the first week. Take care.”
“Trusted supplier - we ordered packaging for our product but had quality issues; M-line replaced the entire shipment, exceeding my expectations. things happened , and I hope that many businesses will provide such good and fair service -”
“Wonderful and kind delivery team. They delivered the large boxes inside our garage so we didn’t have to finagle them later which was very helpful. Appreciated the updates on when it would be delivered and the careful nature knowing two of the boxes contained glass panels.”
“These dear dear guys are the very BEST ! SUPER : we have been going through them for decades shipping to our beloved Ukraine …! Love and miss you Roman and Marco … my only regret is I no longer live in the area ….!”
“This place is very good if every receiver is like this truck should be very easy job. My appointment was 8am nock my door about 5:50am and I was out about 6:20am I like that overnight parking too I didn’t see restrooms plus I didn’t even look”
“It was CRAZY BUSY in this store today. The 2 ladies at the register were working as fast as they could. They were both helpful and friendly. Sometimes during the holiday rush we have to be a little bit more patient.”
“Just received another shipment with Old Dominion. Great service as usual. Customer service called day before to advise on coming shipment and confirm receiving hours. My neighbor is moving out, and when shipment came the driver had to maneuver around multiple PODs to my gate, which was done in a very professional way.
Thank you, Old Dominon, for excellent job!”
“Last summer, the place that was supposed to print our wedding programs backed out at the last minute, a day before our wedding. Neel Patel, the owner, was so kind to us and was able to handle the whole project and even gave us a great deal. He saved us so much stress and really got us out of a tough spot. Highly recommend.”
“Everyone is incredibly nice and really care about the job they do. Super nice office staff, dispatcher’s are not too grumpy and the drivers are great. My favorite LTL carrier in NEO”
“Shout out to the employee rose. The only one I ever see working there and always handles everything so well and is so kind especially when it's busy. Such a great worker and very much appreciated 👍🏼 keep up the great work!!!!”
“Easy to find location on Cargo Road at Cleveland Hopkins airport, just passed the US Post office. I went there for the Dropbox after hours. The area was well lit and I felt safe”
“Heather is the BEST!!!! She went over and above!!! Being on older women I'm not good with a cell phone. When I explained this she didn't hesitate to help. I would have given a 10 star, if I could. I had gone to the Brunswick ohio location they were rude and wouldn't help me at all.”
“Staff was super helpful and patient. Came in to drop a prepaid FedEx. The qr code did not pop up for me and staff was patient with me until I could figure it out.”
“I’ve been getting UPS residential freight deliveries for a couple years now from the Richfield location. Everyone from the girls that setup the opponents to the drivers that drop my items off are great peoples.”
“Always a very good spot for your ice cream and freshly made
On my bike packing trips I always go to a dairy Queen it is a mandatory stop for me”
“The clerk was very ,authentucally friendly and helpful. I was picking up a live animal fuzz baby and it arrived in excellent shape. the box didn't even have a crinkle in it. it was a quick in and quick out excellent experience.”
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“Zach was amazing! He quickly figured out the issue with my package and clearly explained everything about the Amazon returns. He completely turned my experience around—thank you! I’ll definitely keep using this location.”