“The store has just about everything, and the owners are supper friendly and easy to do business with, I enjoy just walk around and seeing everything they have to offer”
“Except for the fact they don't sell the floor displays...this place has never let me down with any of the items I was there looking for. The help is knowledgeable and always right there to help. You all rock!”
“This is the only hardware store that I frequent! They always have what I need, answer questions, and give knowledgeable advice. I am so thankful I can shop without being completely intimidated! Thank you!”
“I appreciate Gamauf Hardware for their exceptional service and wide range of quality products. The staff is knowledgeable, friendly, and always ready to assist. Whether it's home improvement advice or finding the right tools, Gamauf Hardware delivers with excellence. Enjoy visiting over the big box stores. Even picked up a fun gift for the wife.”
“I had a can of paint that was in my garage since last summer. I took it to Ace and asked them to shake it. Heather and Wren kindly did so after making sure the lid wouldn't come off. Great customer service ?”
“Remodeling a house and wanted to see if I could take out a wall in the center of the truss. Found their name stamped on every truss. Called the company, alked to the general manager and he was very helpful. He told me the design I have can easily span the 30 feet. Nice to be able to call a company and instantly get the information you need, that's very rare. Thanks a lot.”
“Everyone was very friendly and helpful. Passed 5 or 6 employees and every single one offered help. And when we checked out the cashier thanked us for being loyal customers!”
“I’ve rented two larger machines from Home Depot in Wadsworth , both times warren has helped me out . Awesome guy, quick easy transaction , always helps me get acclimated with the equipment really well. If I were you, I’d rent from here and ask for warren . The prices aren’t the cheapest, but the availability and ease of rental is worth the extra!”
“Kim (I believe that's her name) in the tool rental department was so helpful and went above and beyond to help me and my boyfriend with our rentals of a pickup truck and a trailer in May 2024. I promised her that I would fill out the survey but just now got around to it and see that the link is expired. Hence why I am now here, hoping someone sees this because she deserves the recognition and to be rewarded for her great customer service in some way. Thank you Kim (I hope that's your name!) you made a stressful situation much less stressful and you are very much appreciated! ?”
“Shoutout to Sam! Replaced my key fob battery so quickly and courteously. We need more wonderful people like Sam! So many thanks from a lyft driver in need of rescuing on a cold rainy day!”
“I just had a very well conducted interview with Curtis and two very profesional managers. I was greated with a smile when I buzzed in. Well manicured lawn. The windows were clean. The officies ad rooms were tidy. Speaks volumes of a well run buisness.”
“I looked online for an electric blanket! It said they had 3 so I went over there and so the cashier called one of the workers to get it. Well it was on one of the pallets so while I was waiting thinking he was getting it down, another worker walking by me asked if I needed help! I told him what I was looking for he looked up the isle and took me over there. Well the first guy was up on the lift! He cut the plastic, and said yea well it’s not here! So the worker who took me over (Joe) said it’s 3 on that pallet the other guy said it’s burred under all that stuff ! So the kind worker (Joe) stepped in and said I’ll get it for you I just need a spotter! I was so grateful for Joe he went above and beyond to help! I’m retired military!! And he was kind enough to help me. Thanks Joe I really appreciate it.”
“I love this little hardware store it has a very comfortable atmosphere nostalgic almost the owners are amazing people and will make sure that you have a pleasent experience with there store they have a wide variety of parts for plumbing electrical and lawn and garden. They also sell Husqvarna parts and a few more small engine parts if you have not , you definitely should check them out and give them a chance we need more small businesses like this one around . Amazing people with amazing service and great prices”
“Everywhere else they were out of stock of a special hose that we needed. These people had it in stock, quickly shipped it, and I was up and running the next day. Half the price of some other stores, but don’t tell them because I don’t want them to raise my price.”
“Kim (I believe that's her name) in the tool rental department was so helpful and went above and beyond to help me and my boyfriend with our rentals of a pickup truck and a trailer in May 2024. I promised her that I would fill out the survey but just now got around to it and see that the link is expired. Hence why I am now here, hoping someone sees this because she deserves the recognition and to be rewarded for her great customer service in some way. Thank you Kim (I hope that's your name!) you made a stressful situation much less stressful and you are very much appreciated! ?”
“We are not frequent shoppers at that particular location, but my husband recently worked a project nearby and this location was very convenient.
We had rebate cards (our 11% rebates) saved up and at his last trip he handed the cashier two of our cards. The cashier scanned the smaller amount, but not the larger amount, but kept the card. My husband was in a hurry (like contractors are when they have to leave the job to get something real quick) and I noticed it in the evening when I added the receipt into the books. At first we thought, ok, that money is lost, maybe the cashier even put that in his own pocket, but then I saw the option to email the front desk, so I did and explained the situation, emailed a copy of the receipt and all the info I had from the Menards website where you can precisely doublecheck your rebates. I did not have much hope, but to my surprise I got a phone call and an email that same evening, and the front desk manager told me she had found the card, it was never scanned and she would mail it back to me.
I appreciate the honesty, this is how companies make customers happy. Thank you again Michelle Sp.”
“The store was reasonably clean, the things I was looking for were where they should be.
I didn't require any special help in the store, but the cashier was friendly.
The store did seem well stocked, and had the selection you would expect at a box store.”
“I just went back today for more home project items. Kind staff, super helpful, got all the stuff I needed, and ordered the stuff not in stock. Everytime I'm at this store its just good positive vibes. Thanks for your help ace hardware team.”