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“Pj was our sales representative an he was so helpful with getting all the paperwork done made sure I understood everything an even helped load our couch in would definitely recommend to anyone”
“I thoroughly enjoyed my experience getting my new phone. I was wary because I was attached to my Iphone7.Randy was patient and kind with me. I absolutely love my iPhone 13!”
“I came in for help dealing with a stressful situation with my phone. Andrew was extremely helpful and knowledgeable. His customer service was top-notch and he helped make everything hassle-free. If I ever need anything else, this will definitely be the place I go to do it.”
“I have a great experience with Cory at Tri County Verizon store. After being sent to a YOU break it WE fix it by another guy at Verizon who said he didn't fix. Then I had to apply for insurance and part mailed to my home. Went back to fix it place who sent me back to Verizon where I was lucky to run into Cory who said sure I can repair. He found they had sent me 6 yr old phone. I had paid for my 4yr. Old he called insurance to say what they did. By way during my broken phone time, Verizon had sent me notice all phones on my bill were due a special $1000, phone as I am very long time member. Thanks Cory spent very long fixing me up and getting phone deal and getting my new phone. This guy needs to train your store people. His calm pleasant way is worthy of your using him to improve your image. Cleo”
“Always an experience that reveals new opportunities. Staff was helpful in managing our FAMILY group. More to follow. Some difficulty in desired inventory of complete color offerings. Waiting for Teal availability!”
“I had a wonderful experience today Khaled was really nice, I bought a phone from best buy went to Metro to get the service turn on he did a wonderful job very polite nice and patient on Springdale rd”
“Outstanding experience from start to finish! From my initial contact with Austin, to installation planning and scheduling with James, and finally installation by Luke M. and Jacob R. — everything went smoothly and turned out great! I’m very happy with the work. The installation technicians, Luke and Jacob R., were fantastic. They were very responsive to my questions, receptive to my specific requests, and meticulous installing and setting up the equipment. I definitely recommend Hanson for AV, home automation, security cameras, etc.”
“Nick was phenomenal. He sat with me calmly and answered ALL of my questions. He made me feel valued and appreciated as a customer, NOT like another tech at a different Verizon location!! On a scale of 1-5, I'd give him a TEN!!! THANK YOU, Nick!”
“Ms. Trish on Galbraith rd at metro is an amazing customer service provider. She went above and beyond to help lower my bill. She did more than lower it she saved me tones of money! She was sweet and very respectful !!!!!!”
10AM - 7PM
9804 Colerain Ave, Cincinnati
Electronics
“Mayilin is awesome...helped me with my Android phone issues...purchased a new Motorola...she is very knowledgeable and took the time to help since I am not very tech savvy... highly recommend her!”
“Moe was extremely informative and helpful,.. he helped me to switch over to T-Mobile because they are giving away some extremely nice phones for people that switch from Metro to T-Mobile, he assisted me through the entire process”
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
“Very pleased with the service I had done. I had them install security cameras at my store locations. Josh handled the booking and was quick to respond to us. Alex was the technician who did the work for us and he was outstanding. He answered every question we had and gave us a great tutorial on how to use the app. He was very friendly and a great representative for your company. I highly recommend them for anyone needing a security system. Thank you again Josh and Alex.”
“The guys that work here are great! Unlike other shops in the area they don’t mind sharing a little bit of knowledge if you’re a self installer like myself. I bought an under seat subwoofer box for my ‘18 Silverado and 2 subwoofers. It ended up being the wrong box and they were more than happy to swap boxes (I had already drilled holes in the original box). I also went out and bought a $500 amp to match the power rating of the speakers and the gentleman helping me said “save your money the amplifier you have is nicer.” If you want guys who know their stuff and aren’t just trying to sell you on everything this is the place to go. I will be back for all of my car integration needs.”
“I've been a customer here for about 7 years now. Great service, always a great selection. You'll never know what you will find when you shop here. Tim and Kayla Run a great store, stop in today”
9:30AM - 6PM
4030 Montgomery Rd, Cincinnati
Electronics
“Great service, reasonable pricing. Very skillful and efficient work. Alan takes pride in his business and takes exceptionally good care of his customers. It's becoming difficult to find service like this. You will be happy you went to A-HI!”
10AM - 7PM
4073 E Galbraith Rd, Cincinnati
Electronics
“I’ve been a cricket member since 2004 Today I received THEE BEST Customer service EVER By Mr Neyef! He listened well and and worked quickly and suggested better options than I could ever imagine! Go see him!!”
Open 24 hours
1912 Madison Ave, Covington
Electronics
“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”
“Nothing but the best from Alamo, from the initial visit to my home through installation can't say enough. Tim, Shawn were caring and honest from AV to TV just amazing. Surround sound, just sayin blows people away.. Thanks again..”
“Kiara is the best sales associate at the store and I have been to a couple locations she is nice helpful and goes over and beyond to help her customers I highly recommend to go to her store”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Electronics
“My experience at 3614 Warsaw cricket was more than I expected Nickie was the best person I have ever dealt with she treated me with respect and patience and I will always be grateful to her for her service and I always be a cricket customer I would give her A10+++++++”
“What a great first time experience for me at Microcenter! It's my first time looking to get a Gaming PC and the store seemed overwhelming, but wow the technicians made it so comfortable. A big Thank You to Spencer for helping me end up with a quality custom PC and Thank You to Matthew for helping me with Keyboard options and mice. The staff were all amazing, even the cashiers. I will definitely be back for any needs and wish I could return their generosity.”
“I brought a Yamaha cassette deck in for a broken belt. While I was standing there, he opened it up to fix it on the spot. Looking at it, though, he determined it would take some time and effort to repair. He said it might not be repairable. I left it with him and a couple of days later he called to say it was fixed. Very happy. It is a good deck and it’s hard to find them anymore. Very reasonable cost to repair. He -improved- it. He said there were supposed to be two belts, but sometimes they weren’t both installed by Yamaha. He put them both it. I’d recommend his work to anyone.”
“Wonderful shop and team! Prices are awesome and you’re getting real parts, not risking it with some Amazon knockoff that isn’t made to spec. I am so glad to know this store is in town, it’ll be my go-to place for future appliance repair parts!”
“I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!”
“Exit 2 Reading Rd. You can park overnight. Park on the right side of the entrance in the driveway. They would like drivers to be there at 07:00.am due to the employee parking lot fills up fast in front of 2 docks. Usually in and out in an hour.”
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“BIG SHOUT OUT TO OMAR
THE STORE MANAGER!! He was so helpful and knowledgeable and gave exceptional customer service to me and my family. YOU ARE A GREAT ASSET TO METRO by T mobile We will definitely come again to your location, we were treated like a true valued customer ?”