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“Pj was our sales representative an he was so helpful with getting all the paperwork done made sure I understood everything an even helped load our couch in would definitely recommend to anyone”
“I came in for help dealing with a stressful situation with my phone. Andrew was extremely helpful and knowledgeable. His customer service was top-notch and he helped make everything hassle-free. If I ever need anything else, this will definitely be the place I go to do it.”
“I thoroughly enjoyed my experience getting my new phone. I was wary because I was attached to my Iphone7.Randy was patient and kind with me. I absolutely love my iPhone 13!”
“I had a wonderful experience today Khaled was really nice, I bought a phone from best buy went to Metro to get the service turn on he did a wonderful job very polite nice and patient on Springdale rd”
“I have a great experience with Cory at Tri County Verizon store. After being sent to a YOU break it WE fix it by another guy at Verizon who said he didn't fix. Then I had to apply for insurance and part mailed to my home. Went back to fix it place who sent me back to Verizon where I was lucky to run into Cory who said sure I can repair. He found they had sent me 6 yr old phone. I had paid for my 4yr. Old he called insurance to say what they did. By way during my broken phone time, Verizon had sent me notice all phones on my bill were due a special $1000, phone as I am very long time member. Thanks Cory spent very long fixing me up and getting phone deal and getting my new phone. This guy needs to train your store people. His calm pleasant way is worthy of your using him to improve your image. Cleo”
“Always an experience that reveals new opportunities. Staff was helpful in managing our FAMILY group. More to follow. Some difficulty in desired inventory of complete color offerings. Waiting for Teal availability!”
“Moe was extremely informative and helpful,.. he helped me to switch over to T-Mobile because they are giving away some extremely nice phones for people that switch from Metro to T-Mobile, he assisted me through the entire process”
“I've been a customer here for about 7 years now. Great service, always a great selection. You'll never know what you will find when you shop here. Tim and Kayla Run a great store, stop in today”
“Outstanding experience from start to finish! From my initial contact with Austin, to installation planning and scheduling with James, and finally installation by Luke M. and Jacob R. — everything went smoothly and turned out great! I’m very happy with the work. The installation technicians, Luke and Jacob R., were fantastic. They were very responsive to my questions, receptive to my specific requests, and meticulous installing and setting up the equipment. I definitely recommend Hanson for AV, home automation, security cameras, etc.”
“Kiara is the best sales associate at the store and I have been to a couple locations she is nice helpful and goes over and beyond to help her customers I highly recommend to go to her store”
“Nothing but the best from Alamo, from the initial visit to my home through installation can't say enough. Tim, Shawn were caring and honest from AV to TV just amazing. Surround sound, just sayin blows people away.. Thanks again..”
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
“As a former employee, take it from me, this is a super company staffed by super folks. My time here was short, but I loved every moment of it. It was shortened by health difficulties and the fact that I'm a geezer. Customer or employee, it's a great company.”
“Wonderful shop and team! Prices are awesome and you’re getting real parts, not risking it with some Amazon knockoff that isn’t made to spec. I am so glad to know this store is in town, it’ll be my go-to place for future appliance repair parts!”
“The guys that work here are great! Unlike other shops in the area they don’t mind sharing a little bit of knowledge if you’re a self installer like myself. I bought an under seat subwoofer box for my ‘18 Silverado and 2 subwoofers. It ended up being the wrong box and they were more than happy to swap boxes (I had already drilled holes in the original box). I also went out and bought a $500 amp to match the power rating of the speakers and the gentleman helping me said “save your money the amplifier you have is nicer.” If you want guys who know their stuff and aren’t just trying to sell you on everything this is the place to go. I will be back for all of my car integration needs.”
“Exit 2 Reading Rd. You can park overnight. Park on the right side of the entrance in the driveway. They would like drivers to be there at 07:00.am due to the employee parking lot fills up fast in front of 2 docks. Usually in and out in an hour.”
“Audible Elegance is an exceptional store. They will help you find the right product. Rare in these days, they will stand behind that product. I bought a turntable that developed a slight problem after two years, Chris and Lou were able to troubleshoot the problem and replaced the problem motor under warranty. They take care of their customers, and I look forward to heading there next time I have a gear acquisition opportunity.”
“10/10, would definitely recommend! The customer service is excellent, Zee is very knowledgeable and helpful, handled everything I needed in an efficient, timely manner! Store is clean and well kept. I would never go anywhere else!!”
10AM - 7PM
9804 Colerain Ave, Cincinnati
Electronics
“Mayilin is awesome...helped me with my Android phone issues...purchased a new Motorola...she is very knowledgeable and took the time to help since I am not very tech savvy... highly recommend her!”
“Ms. Trish on Galbraith rd at metro is an amazing customer service provider. She went above and beyond to help lower my bill. She did more than lower it she saved me tones of money! She was sweet and very respectful !!!!!!”
“Most highly recommend Per Bokmand and Bang and Olufsen Cincinnati- he has been incredibly helpful with setup and navigating the integration of a beautiful B&O system with other smart home components. He is very knowledgeable and always follows through with any issues - beyond excellent technical support!”
“Very pleased with the service I had done. I had them install security cameras at my store locations. Josh handled the booking and was quick to respond to us. Alex was the technician who did the work for us and he was outstanding. He answered every question we had and gave us a great tutorial on how to use the app. He was very friendly and a great representative for your company. I highly recommend them for anyone needing a security system. Thank you again Josh and Alex.”
Open 24 hours
1912 Madison Ave, Covington
Electronics
“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”
“What a great first time experience for me at Microcenter! It's my first time looking to get a Gaming PC and the store seemed overwhelming, but wow the technicians made it so comfortable. A big Thank You to Spencer for helping me end up with a quality custom PC and Thank You to Matthew for helping me with Keyboard options and mice. The staff were all amazing, even the cashiers. I will definitely be back for any needs and wish I could return their generosity.”
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“BIG SHOUT OUT TO OMAR
THE STORE MANAGER!! He was so helpful and knowledgeable and gave exceptional customer service to me and my family. YOU ARE A GREAT ASSET TO METRO by T mobile We will definitely come again to your location, we were treated like a true valued customer ?”