“Pulled in to grab a couple bags of topsoil only to find out that they had closed 30 minutes prior to my arrival. Associates saw me start to leave and asked me what I needed. They loaded the bags while I paid. Definitely did not have to help me since closing time had well passed. I appreciate you guys for doing that for me. Top notch customer service!”
“Hey. Talk about a real hardware store. They really exist. I was looking for Wet and Forget and nobody in my area had it except this hardware store. This is one massive store and I have been in lots of hardware stores in my lifetime. I fact it’s two stores right next to each other. They had everything including work clothing, the largest bird seed and other bird products and the largest electrical section I have seen outside Home Depot. Lots of clerks who are very helpful.”
“This store is so amazing and a hidden gem! If you were looking for unique light fixtures or drawer knobs and pulls and just fun funky home decor, look no further!!!! Tim is the bomb !!!”
“So pleased I found this store - I only recently found them when searching for a larger piece of shop equipment. Tim and his team are great. They have handled every query and been extremely helpful with the entire process and very engaging along the way. Highly recommend them as customer service and communication is second to none.”
“As years go by, we learn and grow from our failures and success. Harbor Freight is an Excellent example of this. No matter where you are in the country Harbor Freight has Excellent Staff and Management and I believe that is what's kept this store alive through the toughest of times and because of their Core Values displayed throughout the employees across the country, they now have become very competitive in the tool market. If something breaks or don't hold up to the customers' purchase, they do their best to not only make it right, they make changes to improve the item so it Doesn't happen again. Thank you to all Harbor Freight Tool Employees for allowing me to see what a Fantastic Business Model looks like. Give yourself a pat on the back because you all do a great job ? and know exactly how teamwork operates. - Seven Cities Retail”
“I recently discovered this awesome hardware store. The fastener aisle is what Diane said the largest selection in the state.
This is my new go to hardware store.
You won't be disappointed.”
“I had placed an online order for two sets of ceramic dishes for our anniversary party. They arrived with many pieces broken in each of the two boxes. I was really distraught about this (I cried big ugly tears), because this was a really special occasion for us. I didn't have enough time for a second order to arrive, nor did I have enough time to find something comparable locally. Josh was very calm and kind on the phone, even though I was not. He suggested a viable solution and gave me a refund. I wasn't thinking clearly at that moment, so his guidance was exactly what I needed. I have no way of knowing who was at fault for the breakage, but he made it right for me. Josh is a rock star!!”
“I needed a 20 foot extension ladder and was assisted by Patrick and Tina. Their help in choosing the right ladder for me was well appreciated. Great selection and service. Highly recommend.”
“Went here just as they were opening. Needing insulated duck bibs and gloves. Even tho the isle was busy the employee went out of his way to help. I recommend this place to anyone. Great experience.”
“9/4/2024 - Although out in the middle of nowhere compared to where I live, this Lowes seemed a lot more laid back and helpful compared to my local one. I'm glad it had the fan I wanted in stock as well as a nice small watering can. Might come back to it if it happens to have any other unique finds!”
“Have historically been more of a home Depot guy, but I have to admit, the last few times I went to Lowe's I was thoroughly impressed! It isnt just trying to be another version of HD anymore imo. They sort of have their own vibe, new inventory that I dont recall them having back in the day and lots of it. If you haven't been lately I suggest checking it out. I have spent more time there than at the competition whenever I do go. I guess its probably because they keep it interesting. Plus, for HVAC technicians like me & (I suppose) electricians, Lowe's is the new home of Klein tools! Whats not to love? Highly recommend!”
“Bought a washer/dryer set here today, 2/21/24. Julie was VERY knowledgeable, helpful and most of all friendly. Purchase went through without a hitch. Thanks Julie and thanks Home Depot.”
“Haley and the other 2 girls at the customer service desk were awesome thankyou for changing keys for my door lock and the gentleman in hardware that called Haley outstanding customer service”
“Michelle, our cashier today, helped us set up an account for a military discount on our purchases. She was very kind and courteous and took us through every step of the process without being impatient with our lack of media skills. Michelle was a ray of sunshine in a world of unhappy customer service representatives. She's a keeper!!”
“Four star review is only four really bad location for trucks, it’s in the middle of the town and that’s why I’m giving four stars.
This update is just for drivers , there is a five or six docks on east side of the building where the entrance for the shipping receiving is. The easiest way to get to the building and shipping department is if you follow route 20 then go to the Taylor Road all the way to the end until you reach Winckles street than turn lef And the entrance is right there on your right hand side.I have delivered at 6 AM with no problem, but if you call in advance, they will tell you 7 o’clock the opening. Absolutely there is no overnight parking so don’t even try small streets and tight streets.. people were polite at receiving so that’s a big plus. Due to problems with the parking spots in the city there is Walmart supercenter 3 1/2 miles south but they do not allow overnight stays only if you need to stay there for a few hours waiting for another load that I think would be OK.”
“They have such a great selection especially the plumbing I find things there that u can't find at home Depot or Lowe's in fact I've found parts I needed that my plumbing supply houses didn't have any the atmosphere is super cool and they are knowledgeable even if you don't know the name of what you are looking for”