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9AM - 7PM
14910 OH-58, Oberlin
Mobile Phones
“Compared to the vermilion store, this was the best Verizon experience I've had. Google Pixel was having some issues and they only needed to swap my SIM card. Other stores wouldn't even touch my phone. The manager knows what he's doing and was a great help.”
“I just wanted to say Logan & Jared Were the best help/ Sells Associates that I’ve dealt with in a long time. Such a breath of fresh air considering my circumstances && Switching Phone services after years of going to the same company. They were so patient & Kind and was willing to help me through everything every single time I came in . Glad I switched thanks guys !”
“I had my iPhone for 4 years and needed to upgrade due to my battery getting worse and worse. Jason (I think) Wells made my experience super easy! Had the new iPhone in stock that I wanted, helped us through getting it all setup, did a quick transfer from my old phone to my new one, put my screen protector and case on and within 45 mins I was walking out the door with my old and brand new phone! Within an hour I had a brand new phone ready to go and able to use with all my old stuff from my old phone already on it!
I highly recommend going in and see Jason for a new phone!”
“Don was amazing he was able to switch me from a standard account to a first net plan. He made the switch simple and easy and broke down the cost of everything. He also was able to help me a smartwatch at an amazing price that was affordable to my budget. He went above and beyond for customer care thanks Don.”
“Took my iPhone to have the screen replaced and Mo only charged me for the broken screen protector. He was very nice and honest. The original quote he sent me for the original job he was going to do was priced very competitively. We will bring our devices to him in the future. Thanks again Mo.”
11AM - 8PM
515 Abbe Rd N ste D, d, Elyria
Mobile Phones
“I recently visited Dungeon, and I was blown away by their extensive collection of vapes and glass pieces. The variety they offer is truly impressive, catering to a wide range of preferences. Not only that, but the prices are fantastic, making it a go-to spot for affordable yet high-quality items. Has, the person who assisted me, was knowledgeable and provided excellent customer service. Dungeon is definitely a top choice for those seeking a diverse selection, great prices, and a friendly atmosphere. Highly recommended!”
“Chris the guy that runs the Metro T-Mobile store up there is excellent. Chris is very customer oriented and he will go out of his way to help you. It's all good”
“Jeremy was awesome! Personable, Friendly, knowledgeable, and professional. My biggest gripe with going into a cell phone store is how long it takes. He made switching carriers extremely efficient!”
10AM - 7PM
1980 Cooper Foster Park Rd, Lorain
Mobile Phones
“As a previous customer who’s locked out of my phone for 2 weeks now, I walked into Cricket Wireless as a Hail Mary. Although ultimately my issue was not resolved, it was definitely the most positive experience I’ve ever had with Cricket Wireless. Please forgive me as cannot remember the woman’s name, but I’m hopeful you can look at the time stamps and give her the credit she deserves! I was there today 12/30/25 around 1pm. That sweet lady went so far above and beyond the scope of responsibility for me. She was patient, calm, friendly, personable and professional throughout the duration. She made several phone calls on my behalf, and she REALLY tried to get this issue resolved. Best of all, she never looked at me like I was crazy when I sat there crying to her, with my 3 children under foot. She is an amazing person, and this company is very lucky to have her. If she were to benefit from my renewing services, I would do it in a heartbeat. She deserves all the flowers and recognition, today. Thank you, ma’am, for your kindness. I hope you have a great New Year!”
“My screen was busted went in they shipped a new one overnight phone was fixed the very next day I highly recommend anyone with a phone issue to come here what a wonderful experience 5 stars”
10AM - 8PM
2219 E 42nd St, Lorain
Mobile Phones
“I switched to boost the other day, Nick made the process very easy. Took the time to understand what I needed and got me the best phone. He's also really funny and made my time at the store delightful.”
“Trent and Zach are awesome they were transparent and took really good care of me after a bad experience with another provider. They hooked me up! Better deal and the. Some. Ask for them. Keep up the good service boys!”
“I've dealt with MetroPCS for the last few years and absolutely have no issues with them they have wonderful products and wonderful service I go back any chance I get and they are without a doubt the most reasonable phone dealer around”
“Al from the Elyria,Ohio store really helped out! He got me and my husband a great plan and some great phones! I cut my bill in half! Switching from AT&T! Want a great cell company with great customer service? Go to AL at BOOST Mobile.”
“Zach was seriously such a great help. He was so real with us and supportive. For once at Verizon, we actually felt cared about and heard. He had all the knowledge in the world and pointed us in the right direction. Thank you Zach!!”
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“The employees here are so helpful and patient and knowledgeable. We ran into every uncontrollable issue you can think of and these guys were able to solve everything. Thank you!”