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“I had a great experience with Woodforest National Bank. The staff was professional, friendly, and very helpful from the moment I walked in. They took the time to answer all of my questions, explained everything clearly, and made the entire banking process smooth and stress-free.
What stood out most was their excellent customer service and willingness to go above and beyond to help. It’s refreshing to deal with a bank where the employees genuinely care about their customers and treat you with respect and patience.
I highly recommend this branch to anyone looking for reliable banking services and a welcoming atmosphere. Definitely a 5-star experience!”
“Kara was very helpful with helping me set up my bank account, she was very calm understanding and respectful. She helped me understand the aspects of starting a bank with Woodforest and for that I am very grateful that I did”
“I had spoken to Ariana over the phone prior to opening my LorMet accounts. I liked what I heard and opened 2 CD's today. I went to the Avon Lake office. Ariana took care of me - I don't know how she kept everything separate! Very efficient! Everyone there was so nice. I'm very happy to be doing business with LorMet.”
“I can't say enough great things about NCCU! From start to finish, their team has been incredibly helpful, friendly, and understanding of my needs. Recently, I purchased a car and was pre-approved through NCCU before heading to the dealership. Having that pre-approval gave me a strong advantage, eliminating the need for endless back-and-forth negotiations and multiple credit checks. I had never used a credit union before, but now, I can’t imagine buying a vehicle without their support in the future.
I primarily worked with Kayla, and she was fantastic! She was always quick to respond, provided thorough information, and truly went above and beyond to make the process seamless. The entire office was amazing and made the whole experience stress-free.
I highly recommend NCCU for all your banking and financing needs. Thank you, NCCU, for being exceptional—you’ve definitely earned a customer for life!”
9AM - 5:30PM
22380 Lorain Rd, Fairview Park
Banks
“First Federal of Lakewood has handled all of my mortgages for over 40 years. The staff we have worked with are all terrific; friendly, efficient and helpful, most notably Kathy, first from the Rocky Rive office, then Fairview Park. Love doing business with a hometown, locally owned and managed bank.”
“First Federal Lakewood Brunswick branch is everything a bank should be. They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person. My husband and I have been banking here for over 30 years. I appreciate all the staff and look forward to many more years banking with FFL!”
“They are a wonderful institution and I always enjoy working with them. They take wonderful care of their customers, the ladies in the office are extremely helpful and sweet, and they offer a lot of informative programs to their members. I highly recommend them. I’ve been going to this credit union since my parents set me up with a savings account when I was teenager. Now I’m in my thirties and have my auto loan through them. I have never had any problems. I look forward to continuing growing with them as I prepare to apply for a mortgage through them
soon. I couldn’t recommend Theory more.”
9:00 AM - 6:00 PM
13866 Pearl Rd, Strongsville
Banks
“Trust is everything in the insurance industry, and Huntington Incurrence Agency is a company that truly understands this. They operate with honesty and transparency, and they are always upfront about what they can and can't do. As a customer of theirs, I have always felt valued and appreciated, and I trust them completely with my insurance needs. From their knowledgeable team of experts to their competitive rates, I would highly recommend them to anyone looking for a reliable and trustworthy insurance provider.”
“I was reassured to find the virus scanner running on the ATM when I came to deposit money. Like any good citizen, I minimized the scanner instead of terminating the scan. We're all in this together and computer viruses are very serious business. #ittakesteamwork #tomakethedreamwork”
“The staff at this branch are more than helpful. They will make sure you are totally taken care of. From the branch manager to the assistant manager, the financial advisor to the tellers, they all will treat you like family. I can't express my gratefulness enough.”
“When you go to your bank/credit union do you feel welcome or do you feel like a number? I feel welcome anytime I come here. They are always willing to listen to any question I may have and take their time to help me with any issue I have. I recommend them to my family and friends.”
“I was greeted warmly upon entering. Then I was shown into Dave Meadows' office where he extended a friendly welcome. He listened to what I had to say and gave me his take on what my options were for buying a house. He stated that although he may not be able to help, he would make some calls on my behalf to someone else who would be able to help me. I was extremely impressed with him and the whole staff there.”
9 AM - 4 PM
3720 Center Rd, Brunswick
Banks
9AM - 5:30PM
2035 Crocker Rd, Westlake
Banks
“The people who work in this wonderful bank are people oriented! They are extremely helpful and remember you when you come back! I recommend this bank because they will remember you and do the very best they can! They work hard to help you get what you need and give you information that you need! I recommend this bank!!!”
“It was a great experience no questions about my past history just ready to help me. They gave me the opportunity I so desperately needed I’m forever grateful. Also the service was amazing fast and efficient thank you for such blessing ❤️”
“Undeniable customer service! This branch went way above and beyond to help me solve an auto withdrawal issue when other branches dropped the ball. Christina was epenthetic to my situation and eager to help! I like banking with FFL and now Avon is my go to branch!”
“Go here all the time and the staff is friendly, remembers regular customer names, and efficient. They are also good at suggesting better interest rates without being pushy.”
9AM - 4PM
3720 Center Rd, Brunswick
Banks
“Good location for me. Branch manager checks out unlike Flagstar's down the street being sued by a customer. I opened an account online and it was simple to do so. There was a number and email to call right at the bottom of the application should I have run into any issues which was fantastic.”
9AM - 4PM
14534 Madison Ave, Lakewood
Banks
“I have banked with them since I opened my business. They have been helpful and professional, Every single time. The manager Ted helped me with a few times, he was great. I appreciate you guys, keep up the great work! I would highly recommend this bank and branch ????”
“When I started to go to this branch of keybank I noticed that everyone is super welcoming and extremely helpful . Recently, I’ve been having an issue with my account and Austin was more than happy to help me out with it. I really appreciate that he cared so much about the customer as many do there and truly wanted to help me out, now my account is back to normal. I will definitely continue to stay a customer at this branch thank you so much for the help !”
9AM - 5PM
351 Main St, Grafton
Banks
“Before posting I read the reviews. Just in case people didn't know 1) the branch cannot fix the ATM if there is an issue - they call in service and corporate has it addressed. They're in a queue so they have to wait. 2) The staff inside is awesome. They might not have cashed your brother's Mom's check because it is against policy. Maybe they didn't let you take money from an account without proof of a name change. THEY ARE PROTECTING THEIR CLIENTS. What do you expect? 3) Megan is AWESOME. She has helped us through many issues / concerns. She is patient, friendly and has suggestions for our financial needs. This Huntington deserves five stars and I am thankful they're a part of Grafton Ohio.”
9AM - 6PM
3680 Center Rd, Brunswick
Banks
“Not sure why all the negative reviews. I've been banking at this branch for several years and have never had an issue! Everyone there is very friendly and pleasant to deal with. Keep up the good work!”
9:30AM - 5PM
1673 Pearl Rd, Brunswick
Banks
“Brunswick branch, the manager Jonathan was very helpful in explaining things concerning my checking that I was really unaware of I greatly appreciated his understanding an helpfulness with my accounts thank you so much”
9AM - 5:30PM
20425 Center Ridge Rd, Rocky River
Banks
“This is a wonderful Bank! Friendly staff and fast service! I've been banking here for many years! Lot's of Account options, and Free Checking, too. Hometown professionals that bring more than banking to their community.I highly recommend!”
“I've been with them for 20+ years and never had any issues. The tellers are all nice and friendly and if you have any issues or questions, they get back to you promptly.”
9AM - 4PM
17411 Lorain Ave, Cleveland
Banks
“Been a customer since 2005 and they always are ? percent with any issues ive had over the years. ❤️❤️❤️❤️❤️. 5 out of 5 in caring for the customers”
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“If your banking with the big banks it's time to get your money more local and my local branch is just awesome. In fact I haven't had a bad experience at any of the branches.Make the change today.”