Metro by T-Mobile at 5500 Pearl Rd is a top choice for customers seeking unbeatable prepaid plans and 5G phones from popular brands like Apple, Samsung, and OnePlus. The store is known for its friendly staff who provide exceptional service. Customers have praised Robert for his friendly demeanor and deep knowledge, helping them save around $100 on monthly plans while managing multiple customers with courtesy and professionalism. Another staff member, Sam, has received outstanding reviews for his helpfulness and expertise. He has resolved complex issues for customers and treated them like family, earning high recommendations for his service. Many have noted that this location stands out among others, with quick service and knowledgeable staff who genuinely care about helping customers find the right phones and plans. For those in need of a new phone or plan, Metro by T-Mobile is highly regarded for its great prices and exceptional customer support. Visitors can call (440) 884-0000 or stop by to experience the service for themselves.
I had to cancel a line and some tablets on my plan, Chris helped me navigate the help line and when the woman tried to deny my cancelation and hung up on me he went to bat and not only got me a better plan and discount, but got the rude supports name and helped me file a complaint.
April 2024
Very satisfied. Friendly employees. They solved my problem very quickly. thank you
November 2023
Amanda is the best! Great customer service, she went above and beyond to assist me and my husband.
