The Verizon store in Parma offers a convenient location for customers seeking the latest mobile devices, 5G home internet, or business services. Customers can visit the store or choose online options, such as scheduling appointments, placing orders for in-store pickup, or opting for free 2-day shipping, express lockers, and same-day delivery where available. The staff at this location are highly praised for their helpfulness, patience, and professionalism. Customers have shared positive experiences with associates who provide excellent customer service, assist with device transfers, resolve issues quickly, and explain solutions clearly. The team is known for being friendly, attentive, and willing to go the extra mile to ensure customer satisfaction. Notable staff members have been recognized for their kindness and helpfulness, making the store a welcoming place for those needing assistance with their phones or internet services. Overall, the Parma Verizon store is appreciated for its helpful staff, efficient service, and convenient options for customers.
Needed my sim card replaced. They made it super easy
April 2024
Shout out to Jay at Day drive location that helped me return a 5g wireless box after i had no luck with the main number. He was super pleasant and professional best customer service experience that I've had in a long time. Promote this man!
January 2024
Very helpful staff. Pleasant people to work with. Escalated an issue amongst themselves to keep things moving along and never made me feel rushed. Thank you.
