“Very happy being a T-Mobile customer. All of their locations are excellent but I do have a favorite. My favorite is the store on Brookpark Road and Ridge Road in Parma.
Even if their parking lot is full, they move fast and efficiently taking excellent care of their customers.
I thought that I was going to be that difficult to handle customer today but surprise surprise....my issue was quickly identified, fixed and I was on my way quicker than I ever have been in the past. I need to note. This issue had been attempted to be solved by a dedicated Apple store numerous times within the past few weeks with no solution! Exceptionally happy with the customer service today.”
“Forgot his name he was a manager at the one in Strongsville and had blonde hair but he helped me and my mother out so much and answered all of our questions give that man a raise or promotion he is too good was able to get a new phone and watch with my trade in I will be going back when I need another upgrade”
“Went for wifi pods and was greeted at the door by Norman who helped me through the process he was very nice and helpful and made the visit very pleasant Thanks again for great service”
“Best Verizon location I’ve been to. The service was great and spot on !! Chris and Uriah did an outstanding job when it came to helping me out with setting up my new iPhone”