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“We went in to pay a bill and ran into our favorite boost mobile associate. We talked about ungrading because our phone was old with little memory. Rather that upsell us something we didn't need they hooked us up with an economical 5G phone and a cover on our request. The service allows us to stay in touch with family here and abroad. Good store great personal service.”
“I have been to other Boost locations and was never happy with the customer service. But today was my first time at the E. Broad location and I was very happy with the experience. The store was well-lit, clean, organized, and inviting. Tripp was the associate that helped me and he was very knowledgeable about all the products and was able to give great recommendations. He helped me purchase new phones for my family and was very patient with helping us set them up. Because of associates like Tripp, I'll remain a Boost customer. Give him a raise!”
“My experience with Nabeel was more than I expected. He was very helpful and very kind. I will be bringing other devices and recommending others do ad well. Thank you.”
“Very great guy fixed my fiancé phone definitely worth the 500$ phones brand new didn’t think it could be fixed an gave me the best price for a s22 ultra will return if any of my other phones need fixed. Thank you for your time we really appreciate what you did fixing our phone.”
“Savannah is a rock star! Knowledgeable, quick, knows the business extremely well and has respect and the patients of Job. She is excellent helping you know what plans and ohones are best for yoir needs and budget.
I visited the store a 2nd time and witnessed 2 women curse at her and degrade her. I was appalled at their behavior. She was respectful, smiled, was helpful and kept trying to help people who honestly didn't deserve her help and kindness.
The world needs more people like her and your company is fortunate and blessed to have her.”
“Unfortunately, I upgraded my I-phones on line and had them shipped to my home, instead of buying from this quality AT&T store. The online people told me somethings that were not exactly correct and the manager, Trevon Smith had to explain the truth. He helped me set up my new I-phones and handled the return of the old phones for trade in. His service was superb even though he did not get any commission on the phone purchases and his knowledge was excellent. I recommend Trevon to ALL OF PICKERINGTON AND THE AREA to get your phones from Trevon and this store -- you will not be sorry!”
“Awesome customer service at the Reynoldsburg location. Mark & Emily are the best. They're really good at making sure you get everything you need, while entertaining you while you wait. I love this location. From now on, I'm only going to the Reynoldsburg location.”
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“Jerrica was remarkably helpful and honest. She made everything quick and easy and had the best recommendations. She was kind and it was a pleasure talking and laughing with her. Highly highly highly recommend her service.”