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“Unfortunately, I upgraded my I-phones on line and had them shipped to my home, instead of buying from this quality AT&T store. The online people told me somethings that were not exactly correct and the manager, Trevon Smith had to explain the truth. He helped me set up my new I-phones and handled the return of the old phones for trade in. His service was superb even though he did not get any commission on the phone purchases and his knowledge was excellent. I recommend Trevon to ALL OF PICKERINGTON AND THE AREA to get your phones from Trevon and this store -- you will not be sorry!”
“Mattie, was very knowledgeable ,friendly smile, she solve my issue quickly! !thank you so much my 16 apple had frozen, i was unable to reset even after looking At YOUTUBE, i still could not reset! But Mattie did!quickly”
“Want To Take Time And Say Miss Daeja for a long time for me and others that patron the Canal Winchester, Refugee Boost mobile store. Has gone above the average sales person standard. I needed to buy a new phone and additional services for international internet, and as always for the past four years been there to help. She's exceptional in her role, respectfully Lionell Portis.”
“I have been to other Boost locations and was never happy with the customer service. But today was my first time at the E. Broad location and I was very happy with the experience. The store was well-lit, clean, organized, and inviting. Tripp was the associate that helped me and he was very knowledgeable about all the products and was able to give great recommendations. He helped me purchase new phones for my family and was very patient with helping us set them up. Because of associates like Tripp, I'll remain a Boost customer. Give him a raise!”
“Very great guy fixed my fiancé phone definitely worth the 500$ phones brand new didn’t think it could be fixed an gave me the best price for a s22 ultra will return if any of my other phones need fixed. Thank you for your time we really appreciate what you did fixing our phone.”
“Mo was the BOMB!!!! He hooked my mom up with the 13, a screen protector & super cute case!!!! He even gave me a screen protector as well .. I definitely will be switching myself in due time.”
“Devin was super nice. Would recommend him to anyone who comes to the store. Thanks At&t keep up the good work. Also he saved us over a hundred dollars a month on cable internet cell phones.”
“John was very cordial with me in switching my stuff over to my new phone. He's not just a salesman but rather a friend to the consumer. This man honestly deserves a raise for all of his efforts.”
“The repair guy was honest and said if they can't get a part, then they won't try and fix the item..Plus, this guy went over and beyond and found me the item I wanted repaired on eBay for cheaper than their repair cost. That was real cool of him, and I did just what he suggested ?”
“Raed was a wonderful man he helped me when I was in need for service is he is the best person I ever came across excellent service and it was patient and he helped other customers that were online as well in the store and they were satisfied thank you so much”
“My experience with Nabeel was more than I expected. He was very helpful and very kind. I will be bringing other devices and recommending others do ad well. Thank you.”
“Hunter and Colin were Awesome. A very pleasurable informative experience. We are 20+ yrs customers and after meeting Colin and Hunter we have a much better view about staying with Verizon. THANK YOU BOTH. BETTE OTTO”
“The gentleman that was there this afternoon (12/01/2025) was a fantastic help with getting my phone SIM unlocked. He was very patient with waiting for an agent to assist us with getting my phone unlocked. And while waiting for an agent, he assisted with another customer with getting their phone bill paid. It took awhile with agents but we finally got it unlocked & I couldn't ask for a better professionalism clerk! I know his name but I'd probably spell is wrong. Yusef, maybe ? thanks my man!”
“My husband and I came in to get phone upgrades and the associates were very nice and helpful! Every customer was greeted when they walked in, and helped in a timely manner. Dotty was the one who helped us pick out and get our phones set up, she was wonderful. She even helped us put on the liquid screen protector! I wish I could give more than 5 stars. ?”
“Great customer service, including reviewing plan to confirm I was getting the best for my needs
Process was smooth and seamless in activating new phone and transferring data”
“I stopped by Boost Mobile today! I saw on Facebook they were doing an event. Visit with Santa and they were handing out free toys! We took our 2 year old daughter! It truly was so so nice! She has talked about it all day! Is was so great! It truly was. I was worried pulling in they would try to pitch us. Which I would if totally understood if they did. But they let us enjoy the time with our daughter! And visit with Santa. Gave her a free toy! It was awesome. All the staff was amazingggg!! Truly amazing! My contract is almost up with Verizon and I do plan to check Boost out! Thank you for today Boost Mobile! ? ? Your Santa was amazing! My daughter even thought it was cooler that he was sitting in a snow globe! Thank you!! ?”
“Good customer service. The guy in store held a phone for me because it was the last one of that kind in stock and my other phone had stopped working on me. I love my new phone.”
“Skylar was amazing. She was patient and kind to every customer that came in. Working alone in the afternoon, I have never seen anyone multi-task with such proficiency and professionalism, never wavering, never faltering. She is a great asset to this team. Thank you Skylar”
“I love this Metro! They are always so knowledgeable and honest about their phones and their capabilities. They get you in And out the door fast too! My go to phone store!”
“Nick was amazing, he went above and beyond and helped explain everything to me and was very friendly. It was a very smooth process and he took away all my worries and answered my questions with confidence, I can’t thank him enough.”
“Ryan was exceptional! He was friendly and professional. He helped me with everything that I needed which included purchasing a new cell phone and adding Home Internet Service. He was competent in all areas. Outstanding customer service! A+”
“Ashlyn was incredible to work with. My cell # was hacked and transferred to another provider. This happened on May 2nd and customer service was no help at all. I came into the store and explained my situation and Ashlynn fixed everything! She was extremely professional and knowledgeable. She needs to be recognized.”
“I was impress with how quickly the report.
Despite a busy shop they managed to fix my screen within a few hours . This quick turnaround was extra peace of mind.”
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“Huge shoutout to Rylee!
I ran into some issues trying to trade in 3 phones online, but he made the whole process quick and easy in store. He got all 3 traded in, and was able to save us some money on our upgrades and our plan. Super helpful, great customer service!”