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“The gentleman that was there this afternoon (12/01/2025) was a fantastic help with getting my phone SIM unlocked. He was very patient with waiting for an agent to assist us with getting my phone unlocked. And while waiting for an agent, he assisted with another customer with getting their phone bill paid. It took awhile with agents but we finally got it unlocked & I couldn't ask for a better professionalism clerk! I know his name but I'd probably spell is wrong. Yusef, maybe ? thanks my man!”
“I have been to other Boost locations and was never happy with the customer service. But today was my first time at the E. Broad location and I was very happy with the experience. The store was well-lit, clean, organized, and inviting. Tripp was the associate that helped me and he was very knowledgeable about all the products and was able to give great recommendations. He helped me purchase new phones for my family and was very patient with helping us set them up. Because of associates like Tripp, I'll remain a Boost customer. Give him a raise!”
“My experience with Nabeel was more than I expected. He was very helpful and very kind. I will be bringing other devices and recommending others do ad well. Thank you.”
“Very great guy fixed my fiancé phone definitely worth the 500$ phones brand new didn’t think it could be fixed an gave me the best price for a s22 ultra will return if any of my other phones need fixed. Thank you for your time we really appreciate what you did fixing our phone.”
“Huge shoutout to Rylee!
I ran into some issues trying to trade in 3 phones online, but he made the whole process quick and easy in store. He got all 3 traded in, and was able to save us some money on our upgrades and our plan. Super helpful, great customer service!”
“Unfortunately, I upgraded my I-phones on line and had them shipped to my home, instead of buying from this quality AT&T store. The online people told me somethings that were not exactly correct and the manager, Trevon Smith had to explain the truth. He helped me set up my new I-phones and handled the return of the old phones for trade in. His service was superb even though he did not get any commission on the phone purchases and his knowledge was excellent. I recommend Trevon to ALL OF PICKERINGTON AND THE AREA to get your phones from Trevon and this store -- you will not be sorry!”
“Devin was super nice. Would recommend him to anyone who comes to the store. Thanks At&t keep up the good work. Also he saved us over a hundred dollars a month on cable internet cell phones.”
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“Hunter and Colin were Awesome. A very pleasurable informative experience. We are 20+ yrs customers and after meeting Colin and Hunter we have a much better view about staying with Verizon. THANK YOU BOTH. BETTE OTTO”