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“Trey at the bar in the main restaurant is top notch! For and drink were all perfect and the hotel is super dog friendly with free beer at check-in and a free beer at happy hour....what is NOT to love!!”
Open 24 hours
460 Waterbury Court, Gahanna
Hotels
“Little bit more expensive than other hotels around but Rose (I think) was wonderful! Very professional and polite as well as the gentleman that checked us out! Rooms were clean, even had extra sheets and blankets for the pullout sofa.”
“Incredible! Such a nice staff. Very cool and helpful. This place has lots of room and everyone is super friendly. The patio is outstanding! Can't say enough good things about this lodge.”
Open 24 hours
4300 International Gateway, Columbus
Hotels
“I wanted to take a moment to recognize Maria for her incredible hospitality. She doesn't just do her job—she truly cares about the guests and their special moments during their stay at this location.
Maria goes above and beyond to ensure total customer satisfaction. Whether it was navigating a request or simply ensuring everything was perfect for my day, she handled everything with grace, efficiency, and a genuine smile. She is a huge asset to this company and represents the Fairfield brand at the highest level.
It is rare to find someone so dedicated to helping others. Maria made a significant difference in my experience today, and I cannot thank her enough for her hard work and kindness!”
“I stay here regularly due to travel for work. The staff is always kind and helpful. Rooms are comfortable and clean. It’s my preferred place to stay when I’m coming through!”
“As a Titanium Elite Marriott Bonvoy member, I stay at many Marriott properties throughout the year, and I can confidently say that Chaz Scott at the front desk provided one of the best customer service experiences I’ve encountered.
When we checked into our original room, we experienced an internet connectivity issue that prevented us from connecting our devices and using the television. After reporting the problem, we learned there would be a delay in receiving support from the internet service provider. Rather than leaving us to wait, Chaz immediately stepped in and took ownership of the situation.
He upgraded us to a King Suite, added additional Marriott Bonvoy points to my account, and even stocked the refrigerator with complimentary snacks. Throughout the entire process, he was professional, courteous, and genuinely focused on ensuring our stay remained enjoyable.
What impressed me most was his commitment to hospitality and his proactive approach to resolving an issue that was beyond his direct control. Chaz made us feel valued as guests and went above and beyond to turn a frustrating situation into an exceptional experience.
Thank you, Chaz, for your outstanding service. You are a tremendous asset to the Fairfield Inn & Suites team, and your dedication to guest satisfaction truly stands out.”
“Handled me coming in at night, allowed me to place my motorcycle in a safe area. Room smells good. Clean. The one issue i had was handled by maintenance immediately”
“This Hotel is very accommodating and I love the fact they will help anyone. The Front desk lady made me feel at home while understanding that we all come different walks of life.”
11:00 AM - 7:00 PM
4790 Hilton Corporate Dr, Columbus
Hotels
“Room was pretty good. I will say I saw cockroaches so I got some stuff from Walmart and didn’t see them again. They went in to do pest control as well. Laundry wasn’t working for a while, then worked again, then didn’t and then did so it’s up and down. Front desk lady was AWESOME. Such a sweet person, went above and beyond. I can’t remember her name but she was Hispanic and spoke Spanish. She made the stay much better. Close to lots of food places and stores. Thank you guys!”
Open 24 hours
590 Taylor Rd, Gahanna
Hotels
“Absolutely love Patrick! He is one of the best hotel managers I have ever met. I travel for my job so I have met several. He is always very welcoming, accommodating, and making sure all needs are handled with efficiency. I would definitely refer Sonesta because of him.”
Open 24 hours
6323 Prentiss School Dr, Canal Winchester
Hotels
“Great stay at the Best Western in Canal Winchester.
Staff is capable and efficient - Tammy and her team are doing a great job. Smooth check-in/out. Room was clean, fridge and microwave both worked (microwave was actually clean, which shouldn't be notable but often is), and the beds were firm and felt new. Because of the location (there's even an assisted living facility next door), you can reasonably expect a quiet stay, but ear plugs wouldn't be a bad idea as a backup plan (can't blame the hotel for the occasional loud neighbor).
A couple of standouts:
- Don't expect an elevator - they even say that on the website. There are only 2 floors.
- Internet is decent with a quick login you receive with your room key.
- They're strict about no smoking, and it shows in the room's cleanliness. Even the mini-split AC filters were clean. With the wildfire smoke tanking air quality during my stay, I barely noticed it indoors with the unit running (what I saw rolling over the dew-coated grass in the morning was NOT the morning fog).
- Breakfast area was clean, hot food was worth waking up for, and there were low/no-carb options too, so it wasn't just carb-heavy cereals and muffins. Quality carton milk and small yogurt cups. No bottled water or soda. I was impressed how quickly they wiped the tables and chairs down after someone left a mess.
- Location is solid if you have a car. Walkable options include Popeye's, Buffalo Wild Wings, Donato's, Skyline Chili, Wendy's, and Tim Horton's. Kroger and Walmart with more eatery options are a bit further out, but with a vehicle you'd be surprised how much is packed into this small area - there's even a car wash and an oil change place just down the street.
Would stay here again!”
Open 24 hours
5930 Scarborough Blvd, Columbus
Hotels
“I base my rating on ms Serena and her customer service. She is so nice all the time and very patient. I can tell she really cares about the people that come through there as me and my family have had to be there for a while now. I do appreciate her and the management team”
Open 24 hours
2093 S Hamilton Rd, Columbus
Hotels
“I had an amazing stay at this hotel! The rooms were very clean and well-maintained, which made me feel comfortable and relaxed throughout my visit. The customer service was outstanding—everyone was friendly, welcoming, and ready to help with anything we needed.
The breakfast was also really good, with a nice variety of options to start the day. One of the highlights of our stay was the pool—my children had such a great time swimming all weekend!
Overall, this was a wonderful experience, and I will definitely be back soon. Highly recommend!”
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“Easy check in, got into the room clean, the bed is alot softer then normal hotel I stayed at
Breakfast sausage gravy and biscuits eggs and cereal and sausage panties.
Ant problem ants every in the room”