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“Rep was super polite and quick especially being by himself with 4 customers. I was 2nd to last and didn't wait pass a decent 12min or so, I was addresses upon entrance and asked if it was something quick or involved. I appreciated the triage of the room. Way to go.”
“Jordan is beyond amazing! He truly went above and beyond for me and I am extremely thankful I ran into him. He is a gem of an employee and really brightened my day. Thank you again!”
“I Would Like To Give A Shout Out And A huge thanks to miss Daeja she was extremely helpful and nice great customer service help and she explained all the options provided me with a great discount thanks miss daeja”
“Absolutely TOP NOTCH customer service!! Sales rep Keenan
My fiance had an issue with her current phone and we were ready to upgrade her. She is a medical professional and desperately needed it to do her job. We had an issue with both Best Buy and the Verizon store in Heath with poor customer service. It was getting late and we thought she would have to go another day without a functioning phone.
However I found this location and saw they were actually open until 9pm! We got there at 7:55 and I was worried it may be too late to do a full activation. Thank goodness I was wrong.
We met Keenan. An outstanding young man that was SO helpful and patient with us. We knew what we wanted and he got the phone and spent the next hour and a half getting my fiance through the full set up. He worked after hours to get this done for us, and was very pleasant the entire time, and personable as well. We actually enjoyed the downtime as we waited for her new phone to switch over speaking with him. He REALLY went the extra mile to ease our frustrations and not once did I feel like he was frustrated for working late or that we weren't important as customers. This young man is management material 100% and I hope he is recognized for his exceptional customer service. I know from here on out, this is our new location for anything to do with Verizon and I understand he also works at the Sawmill Road store, so if you want to be treated right, call ahead and see if he is working. It will be well worth your time!
Thanks again Keenan for ending a very frustrating day on a high note! We wish you the best.”
“I would love to say thanks to miss daeja she was able to transfer all my information and give me the best deal and I got some extra gifts all for the same price which was very affordable and great thanks so much and she is very polite and funny great customer service agaent”
“Atlantis did a tremendous job to configure and optimize all of the smartphones for our family. She is very knowledgeable, friendly, courteous and professional. Few things in modern society are more important to family communications than an efficient mobile telephone network. I highly recommend that both small and large families utilize the Gahanna, Ohio location to set up their family networks.”
“I had a great experience at Boost Mobile. Zack helped me get my phone activated on the $25 unlimited plan, and the whole process was quick and easy. From the moment I walked in, he was friendly, professional, and made the experience enjoyable.
He got everything set up without wasting any time and made sure I understood everything before I left. It’s not often you find customer service like that these days.
If you’re looking for a Boost Mobile store with great service, ask for Zack. Highly recommend!”
“Devin was super nice. Would recommend him to anyone who comes to the store. Thanks At&t keep up the good work. Also he saved us over a hundred dollars a month on cable internet cell phones.”
“Was at store to check on my plan and possibly upgrade. Clerk showed me options and was very knowledgeable about my inquiries. He helped me to make an informed decision. Also bought another case and screen protector for my phone. Which he installed both free of charge.”
“We had a very positive experience at this AT&T store. We were greeted at the door and provided expert and professional service. Staff were honest in their suggestions and descriptions of the positives and negatives of various phones. These honest appraisals were key in the final decision making and purchase.”
9:30AM - 8PM
5139 E Main St, Columbus
Mobile Phones
“Great customer service, called them right away told them what I needed and gave me a price right away and that price was deal right away too. I definitely recommend fixing phones here, they are very trust worthy and most respectful and kind people you will met! 5 stars !”
“Colin has been great getting me set up with my new phone. He and Hunter are friendly and professional dealing with all customers. I highly recommend visiting this store.”
8:30AM - 5:30PM
790 Cross Pointe Rd, Columbus
Mobile Phones
“Man if I could give more than 5 stars to ms tia I absolutely would, what a goddess this woman is. She saved me years of headaches with my old phone in less than 10 minutes. 5,000 stars to ms tia ????????”
“My experience with Nabeel was more than I expected. He was very helpful and very kind. I will be bringing other devices and recommending others do ad well. Thank you.”
“The gentleman that was there this afternoon (12/01/2025) was a fantastic help with getting my phone SIM unlocked. He was very patient with waiting for an agent to assist us with getting my phone unlocked. And while waiting for an agent, he assisted with another customer with getting their phone bill paid. It took awhile with agents but we finally got it unlocked & I couldn't ask for a better professionalism clerk! I know his name but I'd probably spell is wrong. Yusef, maybe ? thanks my man!”
“I am a new customer with AT&T. I woke up to a phone issue from my previous carrier the staff at S Hamilton help make a bad situation good with patience and professionalism. As long as I have a relationship with AT&T and S. Hamilton Rd. has the same staff this is where I will take care of my business”
“Hands down thee best services I've ever received. She was very patient with me and kept me happy the entire time I was there. This lady deserves a raise and a promotion. She really care about her customers needs”
“One of my friend recommended this place, he told me that total by Verizon provides great deals with good network and special offers.
The employee who was taking care of me was really wonderful and very patient.
He explained me all the plans and prices of the phone.
Everyone can come to the place and grab the phone so that you can really enjoy the deals.
Please tell my name Marcus and go the store they will give you crazyyyy deals...
Trust meeeeee.!!!”
9:30AM - 8PM
1896 Brice Rd, Reynoldsburg
Mobile Phones
“I stopped by Boost Mobile today! I saw on Facebook they were doing an event. Visit with Santa and they were handing out free toys! We took our 2 year old daughter! It truly was so so nice! She has talked about it all day! Is was so great! It truly was. I was worried pulling in they would try to pitch us. Which I would if totally understood if they did. But they let us enjoy the time with our daughter! And visit with Santa. Gave her a free toy! It was awesome. All the staff was amazingggg!! Truly amazing! My contract is almost up with Verizon and I do plan to check Boost out! Thank you for today Boost Mobile! ? ? Your Santa was amazing! My daughter even thought it was cooler that he was sitting in a snow globe! Thank you!! ?”
“Regardless how much you pay it's far better to use direct pay automation then paying in person the bill does seem larger. Fees for added for processing. I prefer to pay in person regardless. I might find special s that way ?”
“Mo was so great! She was helping 3 different group at once but it felt like she was still able to answer any question I had. Getting a new phone is stressful but Mo made it easy. Would HIGHLY recommend coming to this store and asking for Mo”
“I went into the store to get a new line added for my husband and was behind a couple who had a lot of issues getting their service started, Abdel was incredibly kind and patient with them and when it was my turn was *very* courteous and fast with getting me set up. He updated the phone, included many gifts and was very professional and fast with the set up. If you go there, ask for Abdel! He will get you right ?”
“James provided outstanding customer service during my visit to the Cricket Wireless store. He was welcoming, knowledgeable, and clearly experienced.
He took the time to explain everything thoroughly and made the process easy from start to finish. I truly appreciated his professionalism and positive attitude.
This will definitely be my go-to Cricket store from now on. Highly Recommend”
“I am not sure what the young man’s name was but I stopped in this location (very upset) and he went out of his way to help me. I was not in the store to purchase a phone or plan, it was a mistake on ATT part and they shut my phone off, he stood by and made sure I was helped by someone else in a different location….not even part of his job. I wish I knew his name.”
“They have been very fair so far, everyone reaching out to help.
I have been with T- Mobile 6 months and with any issue it is taken care ASAP. Teri Lynne”
10AM - 7PM
419 Agler Rd, Gahanna
Mobile Phones
“Good customer service. The guy in store held a phone for me because it was the last one of that kind in stock and my other phone had stopped working on me. I love my new phone.”
“I love this Metro! They are always so knowledgeable and honest about their phones and their capabilities. They get you in And out the door fast too! My go to phone store!”
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“Tonight I came in this Verizon store for a phone and Iam walking out with much more . The manager which is Hunter is truly a very valuable employee for Verizon. He went above and beyond to satisfy us and fully made me stay with Verizon as I was ready to try a new company.”