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“Went in to get a color match. The employee that helped us was very kind. However, Sherwin-Williams does not allow you to get new paint if the first one does not match perfectly. They offered to add color to the current one to try and get it to match, but it still did not. The second time I went in to get the color fixed they did the color match again and it gave a different formula. But I would have had to buy another container of paint to try out that formula. Doesn’t make much sense. Just go to Menards, they allow you to exchange paint for free until they get the color right. Staff was great though!”
“We went into the Marysville store yesterday and there was only person working (I believe their name was Payton) and even when it got a bit busy, they were calm and so polite. We were able to pick out a whole house worth of paint colors and they were so great to work with!”
“Some of the best customer service ever! Aaron( pretty sure that was his name) went above and beyond to help me out! Highly recommend! Very helpful and informative! Thank you again!”
“I ordered some blue Christmas lights online and when I picked them up it was quick and the cashier Karen was friendly. She offered my two year old a bag of popcorn and we walked around. There were friendly employees who asked if I needed help, nice store and good prices.”
“The staff at this store were amazingly helpful and friendly! I brought in paint to be matched from another brand and they went above and beyond. The paint they provide is also excellent.”
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“I am with Pleasant Valley Joint Fire District in Plain City and I want to say a huge THANK YOU to ACE for assisting me with the Smoke Detector Drive in our Senior Community by giving a discounted price to the approved detector for that Community. Rich and Tom and the rest of the employee's at Ace are always willing to help out the community.”