“My wife and I stopped by the Brimfield store as she was needingTo upgrade her telephone. We were greeted upon entering by a young gentleman named Ethan. The store is well kept and the displays were simple and accessible. We told him what she needed and he took it from there. We not only got her a new phone, but a case and charger as well. We were completely finished within 35 minutes( transfer time for the two phones. I recommend this store.”
10AM - 8PM
9706 OH-14, Streetsboro“My wife and I have been here about 4 times in the past few months. Kayla and Kevin are extremely helpful and polite. They answered all of our questions and helped us get 2 new phones. When we came in and they were busy, they immediately acknowledged us and apologized for the wait. I’ve recommended them to my family and friends. We’ve had bad experiences with cellphone companies in the past, and they were such a relief.”
9AM - 9PM
2574 OH-59, Kent“Lex is the friendliest most helpful cell phone representative I’ve ever experienced since being with Verizon. We went in at the beginning of February to upgrade two phones. There were some issues with the removal of a third line that was transferring out and lex had continuous communication with me throughout the month until my issue was effectively resolved and my account updated how it needed. She went above and beyond her customer service role!”
“Derek was really helpful in the whole process of me switching over both my phone and internet!I recommend both him and T-Mobile 100%!Thank Derek for everything!??”
“Great service and great people, very helpful and goes out of way to satisfy customers. Tisha helped me transfer my stuff today and hooked me up to a new phone. Thanks”