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“Great experience at this Verizon store. The staff was friendly, professional, and very helpful. They answered all my questions and made the process quick and easy. Highly recommend!”
“Excellent customer service was provided by store manager Brendan. The shopping experience was awesome with his assistance. I highly recommend this t-mobile location”
“When I stopped in the store was busy. While I waited I noticed the staff interacting with other customers. They took the time to provide assistance regardless how busy it was. It was clear they provide great customer service. When it was my turn, Frankie helped explain costs involved with a new phone and was even able to lower my phone bill. I highly recommend this store.”
“Rolando was great. He was extremely helpful and made the experience simple all while helping someone else at the same time. I think Abdullah just got off his cycle recently so I wouldn’t pay mind to his review.”
“ZENTRO these guys are great. Help me immensely. Took one day to get service. Their technician, Don, was super helpful and walked me through the process made sure I was happy with the set up. Super appreciative.”
“Visited the North Olmsted, Ohio store on a busy Saturday afternoon—definitely recommend making an appointment ahead of time. Service was excellent. Thomas was incredibly helpful, made everything quick and easy, and explained all our options clearly.
Even though the store was busy and a bit short-staffed, the entire team was friendly, welcoming, and worked well together. I also saw employees taking extra time to help an older customer save money, which was really nice to see.
Great experience overall—we left very happy with our new phone. Highly recommend!”
“Kiara was extremely helpful I called the store she informed me, what I needed to do to get a new internet box. Then when I went to the store she set everything up for me. I can't say enough good things about her. Very helpful, very patient, very informative ,and very kind. If you want top notch customer service go see Kiara in Berea.”
“Great customer service/care
Very patient & professional
Thank you for helping me out after I came in frazzled with a broken phone and left confident with a new iPhone . ✨✨✨”
“Best Verizon location I’ve been to. The service was great and spot on !! Chris and Uriah did an outstanding job when it came to helping me out with setting up my new iPhone”
10:00 AM - 8:00 PM
14717 Detroit Ave, Lakewood
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“i'm on the phone now trying to get through to someone just to say thank you!! a young gentleman (born in 2000- he will know who i am- janky popsocket lol!) i didn't catch his name but i wanted to say what an amazing experience that was especially from the terrible one i had a few years back at the same location. the three of them were just awesome! so sweet & funny. 10/10! thanks again. i will call back to find out his name bc he deserves a review devoted to just him! *go soccer*”
“Had some technical issues over the phone with their support team finally decided to go to the store physically and a young lady by the name of Aliena I do apologize if I got the spelling wrong, but she ended up helping me with my problem and even with the technical sport that she was talking to at first gave her such a hard time she ended up overcoming all that nonsense and got to the right person, and they both ended up taking care of the problem, but it was her Will and heart to keep on pushing through when she was getting a hard time in the beginning so I just wanted to say thank you very much and definitely appreciate that. Now that’s true customer service which a lot of places are missing now these days. Thank you”
“Very happy being a T-Mobile customer. All of their locations are excellent but I do have a favorite. My favorite is the store on Brookpark Road and Ridge Road in Parma.
Even if their parking lot is full, they move fast and efficiently taking excellent care of their customers.
I thought that I was going to be that difficult to handle customer today but surprise surprise....my issue was quickly identified, fixed and I was on my way quicker than I ever have been in the past. I need to note. This issue had been attempted to be solved by a dedicated Apple store numerous times within the past few weeks with no solution! Exceptionally happy with the customer service today.”
“Change service sever months ago and Verizon Corp. owed me a refund. I was unable to secure it via the phone or the Internet but the manager at this location took time out spent an hour securing my refund from the corporate. Thanks again.”
“I worked with Zane at Crocker Park setting up my new phone. He was terrific. Very knowledgeable and friendly. Answered all my questions and was very patient with me. I’m not super savvy with phones. My experience was very positive thanks to Zane’s professional ism. I would recommend him highly.”
“Forgot his name he was a manager at the one in Strongsville and had blonde hair but he helped me and my mother out so much and answered all of our questions give that man a raise or promotion he is too good was able to get a new phone and watch with my trade in I will be going back when I need another upgrade”
“Went for wifi pods and was greeted at the door by Norman who helped me through the process he was very nice and helpful and made the visit very pleasant Thanks again for great service”
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“Our experience with LNS has been very positive, on many fronts. They are extremely knowledgeable, very responsive when I request a time to talk or email, and what's very important is they take the time to listen and if the answer is easily attained, they dig as deep as needed to find a solution/answer for what is being discussed. I would highly recommend LNS for your computer company.”