Cox Store in Parma offers a variety of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. The store's staff is noted for being friendly and knowledgeable, with several employees receiving high praise for their helpfulness. Marqus is highlighted for his excellent customer service, effectively resolving issues and explaining processes clearly. John is also recognized for his professionalism and efficiency, quickly setting up internet service for customers. DeSean is commended for his generosity and consistent assistance, making a positive impact on customers' experiences. While some reviews mention concerns about pricing and a hard sell approach, the overall sentiment reflects a strong commitment to customer support and satisfaction. Cox Store aims to provide exclusive deals and reliable service for all customers looking to stay connected at home and on the go.
I went to exchange my cable boxes for new ones, and the employee was very attentive and helped me right away. They provided great customer service and were very friendly throughout the entire process.
December 2025
Just returning my equipment, closing my account. Everything went smooth
November 2025
No better place to be. Even one of the reps sang all of us a song
