Mathews Ford Sandusky is a trusted dealership known for its wide selection of new and used Ford vehicles and its commitment to excellent customer service. Customers appreciate the helpful and friendly staff, with many praising specific salespeople who are caring, patient, and attentive to their needs. The dealership makes the car buying and leasing process smooth and enjoyable, often going above and beyond to ensure customer satisfaction. In addition to sales, the service team receives high praise for their quick and efficient work. They handle repairs, recalls, and roadside issues with care, often completing work within a short time frame, sometimes in just 24 hours or in the drive-up lane. Customers have had positive experiences with repairs like fixing rear windows, installing switches, and addressing car trouble during trips. Many highlight the helpfulness of the staff, especially during urgent or inconvenient situations, and commend the dealership for treating customers with respect and professionalism. Overall, Mathews Ford Sandusky is seen as a reliable, friendly place where customers feel valued and well taken care of.
Awesome service from Jay scheduling, Tyler picking up car and service tech video. Only place I will get my car serviced!
August 2026
My family has purchased many vehicles from Donna. She's wonderful. Makes every transaction easy and is very knowledgeable about Ford products and services. We wouldn't trust anyone else with our new Ford vehicles!
August 2026
George @ Matthew’s Ford took very good care of my husband and i during the purchase of a new Explorer! He made the process easy and smooth and was willing to help in anyway possible. We appreciate his help and will definitely be back for more cars!
