“Sedric & Ethan are incredible. They went above and beyond to help me purchase my CRV! Buying from another state can be tricky, but they communicated with me so openly and frequently, sent me pictures and videos each time I asked, and answered all my questions from start to finish (and beyond). Thank you so much, I’m so happy with my purchase!”
“I just purchased my car a month ago from the best sales lady Susan! She not only went above and beyond for me to get my car in with a concern of mine very quickly! The Service team was also amazing, Lizzie was so sweet, very thorough and helpful and I could not be more pleased with where I purchased my vehicle! I told them I am not use to this because of where I previously purchased a vehicle and they made sure to reassure me they will never be like that! If I could rate them 10 stars I would! Thank you ladies so much!”
“I would like to recognize Aden who recently sold me a vehicle at Firelands Toyota. He made the experience very easy for me and in my eyes as a customer he did all of the right things. I drove 2.5 hours to their location and he provided excellent communication before making the drive out there making sure I was well informed about the vehicle. Other dealerships have left me disappointed when I arrived in person to see the vehicle up close but in this case it was exactly as Aden described. He came across as very genuine and personable throughout the experience while having the utmost professionalism. I would also like to recognize Trey who handled all of the financing and paperwork for my transaction. He made sure I understood all of the paperwork and explained everything I had to sign and made that part of the process easy. Most importantly, I'm extremely happy with my new vehicle and am so glad I made the trip out there to get it. The whole experience could not have gone any better. Thank you!”
“These guys are professional at their work and Jeff is willing to work with you on your financial situation. There guys and Jeff are awesome ?. Thanks again Jeff. I will be going back for future work and will recommend them to anybody.”
“Todd was amazing! I gave him a list of 5 features I was looking for in a truck figuring a couple were pipe dreams within my budget. I was wrong, he found me a beauty with all the features I was hoping for plus some extras I didn’t even think about. I will never go to anyone else to get a vehicle! See you next year Todd, when our other lease is up!”
“We took our leased Buick in because the GM computer system said it needed a tire rotation. My wife had the oil changed at the Norwalk dealership where we leased it in late July. Adam said an tire rotation is normally done when they perform an oil change but my wife wasn't sure. Adam searched the car's history and found it did in fact have a tire rotation. So after a couple minutes we were off to breakfast. THANKS ADAM FOR A GREAT JOB 👍”
“Our family broke down while on vacation, and I honestly don’t know what we would have done without Calvin at Hiser’s Transmission. From the moment we came in, he went above and beyond to help us. He spent the entire day making sure our vehicle was repaired correctly so we could get back on the road as quickly as possible. What amazed me most was how much he genuinely cared. He even arranged for a friend to drive us into Sandusky so we wouldn’t be stranded while he worked on the car. He stayed open after hours to finish the repair, all so we could continue our vacation the very next day instead of losing even more time. The repair has held up perfectly, and thanks to Calvin’s expertise and dedication, he saved us an incredible amount of time, stress, and money. It’s rare to find someone who takes this much pride in their work and treats complete strangers with such kindness and compassion. People like Calvin are hard to find these days. If you need transmission work or honest, dependable automotive service, I cannot recommend Hiser’s Transmission highly enough. Excellent workmanship, exceptional customer service, and a level of care that truly sets them apart. Thank you, Calvin, for turning a stressful vacation breakdown into an experience we’ll always remember with gratitude.”
“I took my vehicle to Nick a couple of weeks ago for a light that stayed on. He gave me a quote and when he replaced the part, he gave me a lot better price than what he quoted me. I also had my oil changed yesterday . I asked him about a noise coming from the front and he test drove it before the oil change and took pictures of what the problem was and explained it to me. Gave me a quote which of course was a lot cheaper than what a dealership would charged. He was $600.00 less !!! Very honest and reasonable. I would highly recommend him. Thanks Nick !”
“I stopped in unannounced concerned for my safety due to concerns with steering wheel. They immediately put it up and thoroughly looked. They even drove it around and validated my concerns. While I waited he made calls on the spot to find good prices. He sincerely spent time to discuss it is the rutters but not pushing to book. He understood my finances and I will go back to get it done by Kaple.”
“Was in Sandusky from Texas and had trouble with the rear end of my car while getting to Ohio. When I walked in and told them the issue, they said we’re really busy and we can possibly tell you what’s wrong and that might be all. I received a call the next day and they said it was only the tires. They said we don’t service tires but we’ll take it to the tire shop and bring it back for you and you can pick it up from us. Even being busy, they went out of their way to get the car done in one day and kept us from driving around a city we weren’t familiar with.”
“I have dealt with Precision across the years, but not lately. I encountered a minor deer hit, so I went to them for an estimate. They were friendly, helpful and professional. I'm glad I chose them for this minor repair of my Subaru Crosstrek.”
“I have never had such a good experience with an automobile mechanic in my life! They are more then fair with their pricing, got the job done with a quick turnaround. I am beyond impressed with their overall service and highly recommend them.”
“5 star experience. Mathew’s Ford is always professional and makes purchasing your new ride easy and stress free. The service dept and quick lane are the best in the area. If they don’t have the car you want, they’ll do everything they can to find it. Not sure how all the new technology works? Go see Donna Hast. She knows these cars bumper to bumper. My family has been buying cars with her assistance for about 40 years. I always trust her recommendations, and she always gets it right. Matthews Ford is the best in the area. No games, great customer service and always professional. I wouldn’t go anywhere else.”
“Spoke with Justin about 2 marine batteries and the specific setup I should be running to fit my needs. He was extremely knowledgeable, concise and clear with his explanations and able to get the right set up for me! Appreciate the knowledge and confidence knowing I got what I need to avoid issues on the big water!!!!”
“Jim and Dave are the best two guys to go to! I've known them a very long time and they are always willing to help. I needed my tires checked and Dave was so nice to check and fill them for me. Best place hands down!”
“We are from Michigan and were driving to Cedar Point. On the way to Cedar Point we couldn’t avoid a broken tire on the road. It bumped the protective cover on the underside of the car and it started dragging. Galloway Automotive was able to get us in quickly and take a look to make sure there wasn’t any more damage. They were then able to put some screws into the underside so that we could enjoy our day at Cedar Point, and then get home safely. Very grateful for their kindness and flexibility.”
“Excellent customer service. Our brakes went out of our truck the day before Christmas. No car rentals open & we were out of town stranded! They made sure we were taken care of! Thanks & truly appreciate everything. Marty & JJ”
“Devon and his team are very professional and courteous. They will be my lifetime auto shop. It's nice to go into a shop and see the same guys for years. Fixed exhaust on my 57 Chevy that no one else would touch. Exceptional work!”
“I own a Benz, a Toyota, a ford tuck, and a jeep. Anything that happens with these vehicles. One stop does an amazing job taking care of and I also get to keep my arm and leg too.!!!!! I really appreciate them seeking parts the way they do. they don't just get the easiest part they are willing to dig and find one that will be better for me in the long run and for my pocket. I send my family and friends here because I know they will deal with them as family as well :) Kip is an expert mechanic and will not go fixing stuff that doesn't need it. He understands the function of each of my vehicles, this is my work car I just want it to run safely and this one is my family/ stuntin/ stepping out car so I want it to be perfect. Tell them what you want and that is what you shall get. Very blessed to have found this shop!!! Been with them for 4 years now :)”
“This will be the 4th time working with Victory to purchase a vehicle. Been with them since 2004. Gene D. And Braylon Johnson are awesome salesmen Our kid had an accident 4 monthS after buying her first car. The insurance totaled it out. Thanks to Ken. We are ready to get her another, he helped with the paperwork And all the BS getting the Insurance and gap coverage to cover the rest of the loan. You're Aces man, THANK YOU!!!ª!”
“Was a guest dose there .. had to wait 2 hours, but they really help me out .. as they seen I was getting irritated and upset, they stayed professional and respectful. Amazing place !”
“Oil change and tire pressure check. First time in a long time a service man took the codes off of my dash. Usually I get sent home with check your manual on how to remove those. Excellent service and excellent workers!! Will be back!”
“The help here was fast and amazing! If I could give 6 stars I would! The two people who helped me (kasey and fred) were amazing and squeezed me in right at close! Made my tire exploding on I80 experience not totally horrible!”
“Robert nice and explained things. Got in OK for oil change and tire rotation. Have older care and didn't try to do extra stuff that many other places would do”
“24 Bronco Sport. At purchase time requested trailer hitch be installed and rolled into finance. Took about a month to receive parts thru Ford. Vehicle in shop full day to complete. Have not hooked up trailer yet but did check with hand 4 prong tester. Verified all tail, turn, brake and em lights were correct. Only have 2 issues 1st cutting of bumper was off. Under body panel shows more than needed. 2nd Don't see much in sync 3 sway control only, but that was in there before. Yet sync 3 shows trailer connected as a vehicle response. Will wait till breakin period is complete before connected.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."