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“I would like to recognize Aden who recently sold me a vehicle at Firelands Toyota. He made the experience very easy for me and in my eyes as a customer he did all of the right things. I drove 2.5 hours to their location and he provided excellent communication before making the drive out there making sure I was well informed about the vehicle. Other dealerships have left me disappointed when I arrived in person to see the vehicle up close but in this case it was exactly as Aden described. He came across as very genuine and personable throughout the experience while having the utmost professionalism.
I would also like to recognize Trey who handled all of the financing and paperwork for my transaction. He made sure I understood all of the paperwork and explained everything I had to sign and made that part of the process easy.
Most importantly, I'm extremely happy with my new vehicle and am so glad I made the trip out there to get it. The whole experience could not have gone any better. Thank you!”
“We took our leased Buick in because the GM computer system said it needed a tire rotation. My wife had the oil changed at the Norwalk dealership where we leased it in late July. Adam said an tire rotation is normally done when they perform an oil change but my wife wasn't sure. Adam searched the car's history and found it did in fact have a tire rotation. So after a couple minutes we were off to breakfast. THANKS ADAM FOR A GREAT JOB 👍”
“First time using them. Needed the water pump replaced on my Explorer. They got me an appt promptly, diagnosed the issue, gave me the estimated cost and the estimated time the job would be completed. They texted updates during the repair to keep me informed of the progress. The shop was clean, the staff was polite and knowledgeable, they were efficient, and charged a fair price for the job. Quality work! They're my new go-to for repairs.”
“We are from out of town and our car broke down and Dan went above and beyond to get us back on the road.. Top Notch service and mechanic did a great job.. 100% recommend this place”
Used Cars
Used Cars
Used Cars
Used Cars
Used Cars
Used Cars
“Sedric & Ethan are incredible. They went above and beyond to help me purchase my CRV! Buying from another state can be tricky, but they communicated with me so openly and frequently, sent me pictures and videos each time I asked, and answered all my questions from start to finish (and beyond). Thank you so much, I’m so happy with my purchase!”