The UPS Store #1544 in Shaker Heights is a locally owned and operated business that provides a variety of services, including expert packing, shipping, printing, document finishing, notary services, shredding, and faxing. Customers appreciate the compassionate and customer service-oriented staff, who work diligently even during busy times. Many have found the store to be a reliable option for receiving packages, especially for those who may not always be home. First-time visitors have had positive experiences, particularly with the notary service, which has been described as quick and easy. Despite some initial confusion with a kiosk, the staff are quick to assist and ensure customer needs are met efficiently. The store is recognized for its friendly, professional, and fast service, making it a preferred choice over other locations. Overall, The UPS Store #1544 is praised for its helpful team and commitment to customer satisfaction, making it a go-to destination for various shipping and office needs. Customers are encouraged to stop by and experience the service for themselves, conveniently located at the corner of Chagrin Blvd and Lee Rd.
I would like to say thank you to Iman for her help at The UPS Store on Chagrin BL. She took her time and helped me with my printing order that was not going well! She was businesslike but VERY patient. Thanks you made my day better!!
April 2025
Really appreciate their customer service. The staff is friendly and helpful.
January 2025
They have always been quick and helpful with my returns..
