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“Such an efficient and helpful location! I have been to three or four other locations over the years, and after my first visit at Loveland I have always come back. Not just a printing, shipping and box store for sure!
The service constantly exceeds expectation. The owner has such talent and is always able and willing to work with me to create and execute all my ideas from fliers, to signs and banners, to t-shirts and hoodies, and now coasters! My business has grown with the help of all Andy’s ideas and products.
The staff is personable and welcoming. Even during busy times, they are outgoing, happy, and willing to take an extra minute to make sure everything I need is taken care of. New staff members, continue to carry on this attitude, consistently making this store the best.
A hidden gem full of talent, services, and awesome vibes for sure!!”
“I had a wonderful experience at The UPS Store. Misty, was the associate who assisted me, she was extremely friendly, courteous, and helpful. She made shipping my package quick and easy and also helped me with my Amazon returns. She was patient, professional, and made sure everything was handled correctly.
It’s always refreshing to receive this kind of excellent customer service. I truly appreciated her positive attitude and willingness to help. Thank you for making my visit such a pleasant experience. Highly recommended!”
“Had a great experience with two young men delivering a large box - an IKEA couch - and they had to take it up 16 steps. Friendly, courteous, and professional. Thank you both again!!”
“The team at this UPS Store is super friendly, helpful, and professional. They’re consistently smiling, make every visit easy, and provide prompt service. It’s a pleasure coming here—I highly recommend them!”
“Thomas provided fabulous customer service! He’s definitely a great employee! Super positive and stood out to be so helpful and provided great customer care. Definitely brings up the value of the store!! Isiah provided great customer service, he was so helpful.”
“I had a seamless experience shipping important documents internationally at this location. The store is well-run, and the owner is incredibly friendly and knowledgeable about the specific requirements for overseas shipping. They made the process stress-free, ensuring everything was organized and ready for customs. Highly recommend this spot for reliable service!”
“I use them when ever possible. My latest needs involved over 20 legal documents that had to be notarized before closing due to my deadlines. Erin 😇knocked it out of the park for me. 😉”
“The staff at the Kings Mills UPS location are always friendly and the service is top notch. I haven't had any issues and I go there quite frequently to drop off packages. Would highly recommend!”
“I usually have great service here.
I did come with 4 Amazon Returns. I had things organized. Ready on App, yet, Young Asian Lady very impatient...seemed to want to get back to the conversation with other 2 Employees.
Felt like I was bothering her, didnt say thank you, bye nothing. But then thats the norm everywhere now.”
“Aero's staff is professional, knowledgeable, and prompt when it comes to solving problems. I work with many shippers and their communication is top-tier. Highly recommend”
“Quick easy digital check in. Text the number in the photo, they send a link, you fill out info. Send back. In few minutes you will a text telling what dock. Go to sock get unloaded they will send another text for you to sign your bills send that back and within 5 minutes you get another telling to proceed to gate to pick up bills. Super friendly people.”
“We have used RMA for over 20 years now. Always on time, always professional and they always pick up the phone when you call. Cant say enough good stuff about them.”
“The team was terrific. Professional, friendly, and engaging, and they seemed to enjoy their work. Everything arrived safe and sound, even after a month of storage too. Thank you!”
“I have been relying on and confident with this location for many years Although the previous teams/management has issues and made me sad . . . by far this particular group of managers/team mates are FAR outstanding in that lost art of customer-friendly expert service to all. Thank you for putting up with me & my family.”
“Great company clean especially when you consider the type of business this is. Employees are friendly and ready to assist you. If you're picking up a load no shipping department is faster or more efficient usually in and out in thirty minutes.”
“I’m an Ebay seller that was traveling and needed to get some 60 plus packages packed and shipped out immediately and stumbled upon this place through Google Maps . I couldn’t have found a better place than this place, The owner of this establishment took on this task like a pro and printed , packaged and shipped out my packages in a flash with care and was supper friendly. I highly recommend this place for all your shipping needs.”
“I went there to get a 2x12 cabinet done and packed so I could ship it. I had the best experience with both Abby and Amanda because not only did they hunt down the right-size box and get it ordered and have it there the following day, they also packed it exceptionally well. They communicated the whole way through and they also cut down the box to size.
All in all, the best FedEx experience you could ever want if you ever need a box shipped through them, or anything shipped, or any service. You go to this place.”
“We've outsourced mailings to Custom Mail Services many times. Their pricing is fair and they've met every deadline. We enjoy working with the entire staff and we highly recommend their services.”
“Incredibly knowledgeable by shipping. Best thing you don’t have to go to USPS and Fedex this place handles them all. Wayne and staff were quick to answer. Questions help helped me notarize some paperwork then ship the originals.”
“The mailing specialists were most helpful every single time we have returns or mailings. We very much appreciate they assistance!! And they are very kind and patient!!”
“I came thru today lookin for stationery (paper, pencils, staplers). Shortly after I walked in someone asked if I needed help finding anything and they led me over to the aisles I needed. While I was looking in one of those aisles another associate asked if I needed any more help. I was kinda surprised, honestly. My only minor complaint was that I had trouble finding mechanical pencils at an affordable price. Otherwise thanks to this location”
“I worked with Ashi today to get two packages out that I did not already have packaged up and needed all kinds of help with. Ashi was happy, helpful, understanding and kept a cheerful tone even when I realized I had told her the wrong items going to the wrong addresses and needed to switch the info on the packages. Superior customer service with a great attitude. I'll be back to mail future things at this store for sure!!!”
“Very polite staff there are ! Yesterday I was there , n’ the woman called PAM helped me so fast ,n’ she was so polite that it gave me a good mood ))))))”
Open 24 hours
6918 Hamilton Avenue, Cincinnati
Shipping Centers
“I've used this store for almost 20 years, always with great service and results. My orders are not frequent nor large yet when it is my turn, regardless how busy they are, I always feel as if I am the only person in the store and nothing is more important than my order. Mike, Pam & Billion handled this latest order with consistent, excellent service.”
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“Montgomery Ohio and Blue Ash is an amazing place this was an amazing place very unique customer service and a place where you can go and take care of business and enjoy a laughter as well”