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“Did have a problem and after talking with the right person and working through everything, we have it all worked out. LorMet did help me get things fixed. Manager went above to help a bad problem and made it better.”
“Our experience with LorMet Community Federal Credit Union was the best. They took care of our transactions quickly and professionally. I would highly recommend them to anyone. Tks for everything. RL VanMeter”
“The staff at this branch are more than helpful. They will make sure you are totally taken care of. From the branch manager to the assistant manager, the financial advisor to the tellers, they all will treat you like family. I can't express my gratefulness enough.”
“Thank you for having the best workers in Lorain I am 70 and have been to a lot of Banks and Credit Union in the City of Lorain but there is no better place to go for Help I would like to Thank You and the Best work force in Lorain they are so Nice to You”
“I stay on the other side of town, but I was in the area one day so I stopped by and I had a good experience. All of the branch staff have been very approachable, polite and friendly. Than I met Leslie which is the main reason I return. She is absolutely amazing! Not only is she really sweet but she is also knowledgeable so I felt very comfortable with her right away. I was unfamiliar with a lot of the different services the bank has to offer, so anything new made me unsure. But Leslie was a good listener, she talked me through it, answered all my questions and/or concerns and gave me time to make sure I was completely confident before making any decisions which I appreciated. This branch is lucky to have such a great staff and I am so thankful to have met Leslie ? I will definitely be returning for any of my banking needs. Thanks”
“I went in Friday and Anissa and faith helped me out tremendously! These ladies costumer services skills are amazing. Very courteous. I definitely recommend this location!”
“I was grandfathered in to this credit union through my employer back in 1989. I dont know where to begin on how life changeing my membership has been. The entire staff is wonderful regardless of branch or location. The loan officers are some of the best in the Finance Industry and have been there for me countless times wether you need a loan for a vehicle / recreational or automobile or a major appliance replacement like a furnace. Fire Fighters Community Credit Union has been there for me every step of the way. Thankyou all for being the shining stars behind the scene serviceing all your members”
“We met Kiarra a few weeks ago when my wife and I came into a nearby PNC branch to add me to her accounts for access in case of an emergency. Kiarra was the most kind, polite, and professional banker we have ever worked with, and I do not say that lightly. Serving us was a little more than a complex handful. Painting the visual, in Kiarra's office, was my wife, myself, our 7-month-old baby in her carrier, and my service dog, so needless to say there was a LOT going on. She was attentive to everything and an absolute pleasure to talk with, making the experience so much more than a bank transaction. What could have been a quick and easy transaction with her subject matter expertise, lasted quite a bit longer (by choice), and this was due to Kiarra's professionalism and top-notch level of customer service. We quickly got to know each other and became friends sharing some of our life experiences with each other. Anytime I need to do PNC banking in the Noth Ridgeville Ohio area, there is not a doubt in my mind that I want to know that Kiarra is taking care of my banking, and my family would recommend her to anyone. Respectfully, Dylan A. United States Marine Corps (retired)”
“I love Key Bank I'll be there I've been there forever the tellers are very nice and understanding and I help you anytime thank you for all the hard work you guys do”
“Chris Steinman has been extremely helpful when helping me deal with my finances! I've been working with him for about a year now and he has helped me make several important financial moves that has set me up to be sitting in a great position. I will continue to be working with him in the future being as his advice and help has served me very well. Thanks Chris and thanks Huntington! it's been a pleasure doing business with you!”
“I've been with FFL for years and happy to send you a "love you" valentine. There have been "other" banks throughout, but none can hold a candle to your efficiency and customer service. Thanks and please be my Valentine!”
“I've been with Key Bank since they were Central National Bank! My whole family always banked with Key! They are efficient and easy to work with. There's usually not a line here so it's great for a quick trip!”
“Every time I come here I am welcomed very warmly. The customer service is phenomenal. Every time I have a question they are knowledgeable. Definitely recommend !”
“This branch and its manager, Sara Markle, make you feel like a Rockefeller regardless of your bank balance. I very rarely go inside the bank but when I do they know me by name. It's that attention to detail that matters. Any time we've had questions or needs, they roll up their sleeves like we are family and help us get answers and results. It's a small-town feel with big-town backing...love 5/3!”
“I had an issue with my account and called this branch to try and get it resolved. I spoke with Tracy, who was very professional, helpful., and able to resolve my issue. Thank you to this branch,, and all of its employees, for always giving me great customer service.”
“I just purchased a truck and Gina Zeilinger made it so simple . She was so nice to deal with and it went so quickly. From start to finish , it was a few hours . Gina , it was a pleasure working with you”
“A bank review??? Yes. I found myself needing a new bank, as the one I've banked with since my teens went and got all fee-happy. I like that Key is a local company, and they happen to have a legitimately fee free checking account. I went into this branch on a whim, and had a great experience. I worked with Becky and the branch manager (forget his name). She was so helpful. She took so much time with me to make sure I had the best accounts that were the best fit for my family. I am happy to give my business to a local bank with great customer service.”
“Love going to this branch. I stopped going to the one on Tower a couple yrs ago. This one looks so much better inside and I just love the way the woodwork looks! All the tellers have always been so nice and very helpful especially Nicole! ???”
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“This branch is the best! They are wonderful and friendly! Thank you for always being helpful!
I just posted about the Lorain branch on Oberlin Ave...stay far away from that branch! I would of gave them a negative if I could have!”