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“Rural King, if you're not familiar is like your favorite hardware store started dating your favorite feed store and there cousin the gun store was always hanging out”
“So pleased I found this store - I only recently found them when searching for a larger piece of shop equipment. Tim and his team are great. They have handled every query and been extremely helpful with the entire process and very engaging along the way. Highly recommend them as customer service and communication is second to none.”
“I randomly saw a chicken tractor on clearance on a google ad and this location was the only one that had it. I was struggling to find someone to loan me a truck big enough to get it home but the manager took care of that for me and solved the problem. I have shopped at the Medina, Columbia station, and the north Olmsted location and they don’t hold a candle to this location. I’ve been to the others multiple times and half the time you can’t find an employee or they don’t even seem like they want to be there. As a feed store manager myself, I applaud Jolene and her team. THANK YOU!!”
“I placed my order online and it was ready in 15 minutes. My items was ready at the door and Tim was very nice and helpful. The store was clean and neat. I'd stop by again.”
“Diana was extremely helpful, courteous and professional. She was always looking for ways to save money on refill and cost of the products. I feel that she is extremely knowledgeable and always gave me solid advice on the products I purchased. She deserves a raise and recognition.”
“Excellent place as we all know for home improvement items but this store is staffed with extremely helpful and nice people. The prices are very competitive if not dead even with other stores who stock these types of items.”
“They have such a great selection especially the plumbing I find things there that u can't find at home Depot or Lowe's in fact I've found parts I needed that my plumbing supply houses didn't have any the atmosphere is super cool and they are knowledgeable even if you don't know the name of what you are looking for”
“I had placed an online order for two sets of ceramic dishes for our anniversary party. They arrived with many pieces broken in each of the two boxes. I was really distraught about this (I cried big ugly tears), because this was a really special occasion for us. I didn't have enough time for a second order to arrive, nor did I have enough time to find something comparable locally. Josh was very calm and kind on the phone, even though I was not. He suggested a viable solution and gave me a refund. I wasn't thinking clearly at that moment, so his guidance was exactly what I needed. I have no way of knowing who was at fault for the breakage, but he made it right for me. Josh is a rock star!!”
“I’m a plumber in Missouri and had an interesting problem with a shower cartridge.
I noticed Avon lake Ohio 44012 imprinted on it. So I googled plumbing companies and active plumbing supply company popped up.
I called and talked to John Knight.
And he had me send a picture to him and then went out of his way to help me even though I am in Missouri.
Thankful for the help!”
“These guys really are great at what they do. I have been using them for years and they've always gone above and beyond to make sure I have what I need to do my job.”
“I love this Avon Location. All the staff I’ve needed help from the floor staff to the cashiers are helpful and friendly. The Elyria location is actually closer to me but I always drive a little further to the Avon location because the staff is more helpful. :) You guys are awesome.”
“Have historically been more of a home Depot guy, but I have to admit, the last few times I went to Lowe's I was thoroughly impressed! It isnt just trying to be another version of HD anymore imo. They sort of have their own vibe, new inventory that I dont recall them having back in the day and lots of it. If you haven't been lately I suggest checking it out. I have spent more time there than at the competition whenever I do go. I guess its probably because they keep it interesting. Plus, for HVAC technicians like me & (I suppose) electricians, Lowe's is the new home of Klein tools! Whats not to love? Highly recommend!”
“Bought a washer/dryer set here today, 2/21/24. Julie was VERY knowledgeable, helpful and most of all friendly. Purchase went through without a hitch. Thanks Julie and thanks Home Depot.”
6AM - 10PM
35700 Chester Rd, Avon
Hardware Stores
“Brian Dickens did a great service working in the plumbing dept helping me select the correct products for my project. He was very patient and helpful and made the best suggestions that worked out as he figured out for me. Thank you Brian.”
“Found what we needed. At the self checkout a very kind worker chatted with our granddaughter, and allowed her to help. Even gave her a prize for doing such a great job.”
“Michelle, our cashier today, helped us set up an account for a military discount on our purchases. She was very kind and courteous and took us through every step of the process without being impatient with our lack of media skills. Michelle was a ray of sunshine in a world of unhappy customer service representatives. She's a keeper!!”
“Four star review is only four really bad location for trucks, it’s in the middle of the town and that’s why I’m giving four stars.
This update is just for drivers , there is a five or six docks on east side of the building where the entrance for the shipping receiving is. The easiest way to get to the building and shipping department is if you follow route 20 then go to the Taylor Road all the way to the end until you reach Winckles street than turn lef And the entrance is right there on your right hand side.I have delivered at 6 AM with no problem, but if you call in advance, they will tell you 7 o’clock the opening. Absolutely there is no overnight parking so don’t even try small streets and tight streets.. people were polite at receiving so that’s a big plus. Due to problems with the parking spots in the city there is Walmart supercenter 3 1/2 miles south but they do not allow overnight stays only if you need to stay there for a few hours waiting for another load that I think would be OK.”
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“As years go by, we learn and grow from our failures and success. Harbor Freight is an Excellent example of this. No matter where you are in the country Harbor Freight has Excellent Staff and Management and I believe that is what's kept this store alive through the toughest of times and because of their Core Values displayed throughout the employees across the country, they now have become very competitive in the tool market. If something breaks or don't hold up to the customers' purchase, they do their best to not only make it right, they make changes to improve the item so it Doesn't happen again. Thank you to all Harbor Freight Tool Employees for allowing me to see what a Fantastic Business Model looks like. Give yourself a pat on the back because you all do a great job ? and know exactly how teamwork operates. - Seven Cities Retail”