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“I was a walk in as a first time customer to Conrads to have an exhaust issue inspected. Ron and Paul greeted me and did not hesitate to get me in to look at the vehicle so I left it for them. A few hours later I not only got information but they sent me a video showing me exactly what was wrong. Talk about great customer service!!! They had to order the part and due to lack of time in the day, I brought it back to them today and they fixed it for a fraction of the cost that ai was quoted elsewhere!! This is a great team over at Conrads and since I work right around the corner, I no longer have to worry about scheduling appointments anywhere else because Conrads has my business from now on. Thank you!!! Shane”
“This is my 4th time using Chesterland Auto Repair. I'm happy to say that they are outstanding in providing service! I needed a ride to & from the building & they gladly provided it! They are thorough & told me exactly what I needed & when they could get it done. It's hard to go to a new service when an old one closes, but they have earned my trust. I plan to keep going to Chesterland Auto Repair whenever it's needed. Thank you!”
“Sean & Nathaniel (plus one more gentleman) gave me a very courteous, informative and expedited service. Nathaniel helped to get my tires back on the right level of air and Sean even was kind enough to let me take a pic of the oil he recommended for my car. Great location! These guys are great workers.”
“Jasmine was awesome! She didn’t try to convince me to get a whole oil change like some other shops do. She topped it off and then got down and under my car to take a look at something I had a concern about. She was very knowledgeable and kind . Definitely recommend.”
“Quick Change is always fast, friendly and professional.. During yesterday's checkup and fluid top-off, I was advised of potential future problems with the exhaust.. I'm glad they're so thorough, it keeps me aware of my car's overall condition.. Would Highly Recommend!”
“Friendly and efficient staff. The website wasn't working, but they applied the coupon to my iil change when I showed them how the website wasn't loading.”
“Been going here for years. They are very fast and have good prices. They seem like honest hard-working people, always recommend anyone in the area to go there.Services: Air & cabin filter replacement”
“My wife and I discovered that we had a nail in our Audi's tire this morning; a nuisance and headache as that last thing we wanted to do was find a mechanic/tire repair shop. The team at CHS was super; friendly, quick, and reasonably priced! Thank you!”
“The gentleman was there at the shop working alone. July second it was super crowded. He ran both bays made sure everyone in line had water it was super hot outside. And he did it with a smile on his face heat and all an amazing employee 😉”
“Had front brakes replaced at 54000 miles after having rear brakes replaced at 32000 miles by Millers. Rear brakes are at 94% after 2 years, expect same from the front
Work was done while waiting with my 2 buddies, the dogs! Professional job and less than half the price quoted by the dealer. Friendly, good work and will return with other vehicles when needed.”
“These folks were fabulous — my car’s serpentine belt decided to shred and take everything around it with it while on a road trip to Cleveland to handle some family business. These folks worked me in and got me back on the road within 24 hours. 10/10, highly recommend!”
“My most recent experience at this place was great. The service was great. all the fluids were checked and the air in my tires was corrected. Even auto mechanic places as supposed to drive through places. I will almost assuredly be going back”
“I went to that location to find out the last Take 5 in Middleburg on Bagley left my oil cap off and drove that way for 1 math which could have been bad but coming there at that moment they made sure everything was good to go so I left feeling comfortable because I do long freeway driving which I could have been stranded or even worse locked up my engine and then no car.”
“I'm from out of town. I broke down and came here at a local's recommendation. Brian diagnosed my vehicle and offered local recommendations based on my situation since he didn't have the parts on hand. He was very patient and kind. If I lived in the area, I'd return here for my car work needs anytime.”
8:30AM - 4:30PM
1856 Warrensville Center Rd, South Euclid
Oil Change
“I always enjoy having my car serviced here. The crew are always friendly, professional, and upfront with issues my car may have, and won't press me to get things if I can't at the current time.”
“This was my first experience at Conrad's Reminderville. The condenser needed replacing as I had no a/c. RJ was very helpful and knowledgeable and Amy fixed me up and I'm cool again. Great service.”
“I was advised that the exhaust system, from front to rear, would need to be replaced and a call about parts and labor. I want to acknowledge the kindness and professionalism I experienced at Conrad’s. I was grateful that the staff took the time to listen to my concerns and investigate the source of the noise. For that reason I am glad to share positive feedback about customer service I received, while noting that the issue ultimately did not not require an extensive replacement as originally discussed.”
“Steven was great. He was able to explain what was wrong with my vehicle and recommend the needed repairs. The staff at this location was very helpful. I would highly recommend taking your car there.”
“The manager Ethan did my oil change he was so wonderful and very informative even changed one of my filters that’s never been changed before behind my glove department I explained to him I don’t even know I had one there so thankful for him today he did a awesome job and needs Recognition”
“My experience was AWESOME! These guys were quick, detailed, and very professional! If you haven’t been to this location, you need to go to experience it!
#MayfieldHeights”
“The team at this location is so outstanding. Roger, Alex, Nick, Marcus, and previously David, have always treated us with courtesy and respect. They’re very knowledgeable and professional, the work they do is always reliable and does not have to be done a second time. I could not be happier with my ongoing relationship through four cars with this team.”
8:30AM - 5PM
4580 Warrensville Center Rd, North Randall
Oil Change
“VON WAS VERY PROFESSIONAL AND COURTEOUS I LOVED EVERYTHING ABOUT MY EXPERIENCE AT THIS LOCATION WILL REFER OTHERS FOR SURE THEY HAD ME IN AND OUT IN LESS THAN 30MINUTES....BRAVO”
“I was extremely nice. Everyone was extremely pleasant even throughout the heat. Everyone has a pleasant look on a face and no one was irritated so I had a great experience. I take five located on Cleveland Heights Lee Road.”
“I started out at the Solon shop. I arrived there Sunday at 8:30 in the morning. I waited for somebody to arrive. The store opened at nine. There was only one person there. They couldn’t open the store because he didn’t have a helper to watch out for safety purposes. So I went across town to the Twinsburg shop where I was greeted by two very nice young man who immediately pulled me into the bay and started taking care of my issue. I was grateful that they were there because they knew what they were doing and they took care of all my needs.”
“Karen at the service desk is an absolute joy to work with! I was not happy however with the installation price per tire. That added almost $48 to the bill for the two tires that I purchased.”
“Inside it was so tranquil. Warm and clean. It had such a nice hushed atmosphere like when you walk into a quiet museum. My wife and I felt that we should whisper. Such a pleasant change from the overly crowded in-your-face crappy food and junk snacks. You can watch the cars getting washed which the kids thought was the best! Outside it was so clean. An employee was walking around. He was neat and very presentable with his clean uniform tucked in. He greeted me as he walked by and was cleaning the pump guards.
Overall this was a totally different experience at a gas station and I told my wife I’m now officially spoiled.”
“They were quick, friendly and took care of my vehicle. I left it to them to find a bulb for my front light that was out. I asked them to give me the cheapest, and they did. I was very happy. Someone called me as soon as they were done. Unlike other places were they finish and just don't call. I've had that happen several times.”
“I came in for an oil change and a tire rotation. They were super busy, understaffed, and a lot of customers behaving disrespectfully, but Lenny and Renee worked hard and professionally to explain the delays. Anthony was excellent! He found a spot on my tire missed by another auto tech. He helped me sort out the issue with kindness and patience so I could understand what was happening despite being super busy.”
“The technician came out took a look at the tire, gave me an ETR and followed up with me when the repair was done there was no hidden cost or unnecessary sales tactics that I usually encounter at these type of business.”
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“It was 95-100 degrees outside. After I pulled into the drive and was waiting for the vehicle in front of me to be done, the employee came out and gave me a bottle of water. The guys were courteous and knowledgeable. Kept me informed about what they were doing. Not sure if it was a reasonable price for what they do compared to other places, but my wife takes her vehicle there so I figured I'd take my vehicle. I would go back.”