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“I was a walk in as a first time customer to Conrads to have an exhaust issue inspected. Ron and Paul greeted me and did not hesitate to get me in to look at the vehicle so I left it for them. A few hours later I not only got information but they sent me a video showing me exactly what was wrong. Talk about great customer service!!! They had to order the part and due to lack of time in the day, I brought it back to them today and they fixed it for a fraction of the cost that ai was quoted elsewhere!! This is a great team over at Conrads and since I work right around the corner, I no longer have to worry about scheduling appointments anywhere else because Conrads has my business from now on. Thank you!!! Shane”
8AM - 5PM
8571 Mayfield Rd, Chesterland
Oil Change
“Excellent work and above and beyond friendly service. Even though I'm not the most mechanically inclined person, these people did a great job of explaining everything to me in detail so that I understood what I was paying for and why I needed the work done when I did. Highly recommended!”
“Sean & Nathaniel (plus one more gentleman) gave me a very courteous, informative and expedited service. Nathaniel helped to get my tires back on the right level of air and Sean even was kind enough to let me take a pic of the oil he recommended for my car. Great location! These guys are great workers.”
7:30AM - 7:30PM
575 E Aurora Rd, Macedonia
Oil Change
“Great experience. Quick oil change and they weren't pushy about buying other things. Always make sure to Google valvoline coupons. There is usually a $25 off somewhere on the internet.”
“Friendly and efficient staff. The website wasn't working, but they applied the coupon to my iil change when I showed them how the website wasn't loading.”
7:30AM - 5:30PM
3884 Warrensville Center Rd, Warrensville Heights
Oil Change
“I have gone to this service center several times, but only to get an E-check before registering my car. Each time, the staff has immediately done the check on my vehicle, no appointment required.”
“Been going here for years. They are very fast and have good prices. They seem like honest hard-working people, always recommend anyone in the area to go there.Services: Air & cabin filter replacement”
“The staff is very friendly.
They go above and beyond to make sure you are satisfied.
And most importantly, they are very knowledgeable about cars.”
“The gentleman was there at the shop working alone. July second it was super crowded. He ran both bays made sure everyone in line had water it was super hot outside. And he did it with a smile on his face heat and all an amazing employee 😉”
“Had front brakes replaced at 54000 miles after having rear brakes replaced at 32000 miles by Millers. Rear brakes are at 94% after 2 years, expect same from the front
Work was done while waiting with my 2 buddies, the dogs! Professional job and less than half the price quoted by the dealer. Friendly, good work and will return with other vehicles when needed.”
“These folks were fabulous — my car’s serpentine belt decided to shred and take everything around it with it while on a road trip to Cleveland to handle some family business. These folks worked me in and got me back on the road within 24 hours. 10/10, highly recommend!”
“Great place to go and get your oil change. Positive vibes amazing guys and gals,I always chose Valvoline for my oil change they do things before you can ask did they! Ma'am it's already done Amazing ppl”
“My most recent experience at this place was great. The service was great. all the fluids were checked and the air in my tires was corrected. Even auto mechanic places as supposed to drive through places. I will almost assuredly be going back”
“I'm from out of town. I broke down and came here at a local's recommendation. Brian diagnosed my vehicle and offered local recommendations based on my situation since he didn't have the parts on hand. He was very patient and kind. If I lived in the area, I'd return here for my car work needs anytime.”
“I went to that location to find out the last Take 5 in Middleburg on Bagley left my oil cap off and drove that way for 1 math which could have been bad but coming there at that moment they made sure everything was good to go so I left feeling comfortable because I do long freeway driving which I could have been stranded or even worse locked up my engine and then no car.”
7:30AM - 6PM
5739 Mayfield Rd, Mayfield Heights
Oil Change
“Had a issue will oil leaking and went back to where I had my oil change and without hesitation Brian (service manager) had my car looked at and the issue resolved. Ladies if you are looking for a trust worthy car service go to Conrad/Lyndhurst. They will not steer you wrong and they take good care of your car.”
“Steven was great. He was able to explain what was wrong with my vehicle and recommend the needed repairs. The staff at this location was very helpful. I would highly recommend taking your car there.”
“The manager Ethan did my oil change he was so wonderful and very informative even changed one of my filters that’s never been changed before behind my glove department I explained to him I don’t even know I had one there so thankful for him today he did a awesome job and needs Recognition”
“My experience was AWESOME! These guys were quick, detailed, and very professional! If you haven’t been to this location, you need to go to experience it!
#MayfieldHeights”
“VON WAS VERY PROFESSIONAL AND COURTEOUS I LOVED EVERYTHING ABOUT MY EXPERIENCE AT THIS LOCATION WILL REFER OTHERS FOR SURE THEY HAD ME IN AND OUT IN LESS THAN 30MINUTES....BRAVO”
“I was extremely nice. Everyone was extremely pleasant even throughout the heat. Everyone has a pleasant look on a face and no one was irritated so I had a great experience. I take five located on Cleveland Heights Lee Road.”
“I started out at the Solon shop. I arrived there Sunday at 8:30 in the morning. I waited for somebody to arrive. The store opened at nine. There was only one person there. They couldn’t open the store because he didn’t have a helper to watch out for safety purposes. So I went across town to the Twinsburg shop where I was greeted by two very nice young man who immediately pulled me into the bay and started taking care of my issue. I was grateful that they were there because they knew what they were doing and they took care of all my needs.”
7:30AM - 6PM
10211 Liberty Rd, Twinsburg
Oil Change
“Aaron and his master mechanic did a fantastic job! I had my Cadillac DTS towed in after over heating and they replaced the water pump. I called a half dozen other shops that wouldn't even work on a Northstar engine. Thanks so much!”
“The team at this location is so outstanding. Roger, Alex, Nick, Marcus, and previously David, have always treated us with courtesy and respect. They’re very knowledgeable and professional, the work they do is always reliable and does not have to be done a second time. I could not be happier with my ongoing relationship through four cars with this team.”
7:30AM - 7PM
7010 Aurora Rd, Aurora
Oil Change
“Inside it was so tranquil. Warm and clean. It had such a nice hushed atmosphere like when you walk into a quiet museum. My wife and I felt that we should whisper. Such a pleasant change from the overly crowded in-your-face crappy food and junk snacks. You can watch the cars getting washed which the kids thought was the best! Outside it was so clean. An employee was walking around. He was neat and very presentable with his clean uniform tucked in. He greeted me as he walked by and was cleaning the pump guards.
Overall this was a totally different experience at a gas station and I told my wife I’m now officially spoiled.”
“I came in for an oil change and a tire rotation. They were super busy, understaffed, and a lot of customers behaving disrespectfully, but Lenny and Renee worked hard and professionally to explain the delays. Anthony was excellent! He found a spot on my tire missed by another auto tech. He helped me sort out the issue with kindness and patience so I could understand what was happening despite being super busy.”
“They were quick, friendly and took care of my vehicle. I left it to them to find a bulb for my front light that was out. I asked them to give me the cheapest, and they did. I was very happy. Someone called me as soon as they were done. Unlike other places were they finish and just don't call. I've had that happen several times.”
7:30AM - 6PM
4740 Warrensville Center Rd, North Randall
Oil Change
“Conrad's Tire Express will go the extra mile to get the job done, they are great at explaining everything in detail, I highly recommend this place if you're looking for quality tires at an affordable price.
I'm the hubber that brings the rubber.”
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“It was 95-100 degrees outside. After I pulled into the drive and was waiting for the vehicle in front of me to be done, the employee came out and gave me a bottle of water. The guys were courteous and knowledgeable. Kept me informed about what they were doing. Not sure if it was a reasonable price for what they do compared to other places, but my wife takes her vehicle there so I figured I'd take my vehicle. I would go back.”