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“The staff is incredibly helpful and compassionate. They always seem happy to help, even close to closing hours (which we all know isn’t easy). Their customer service is truly wonderful.”
“Wesley was very helpful in opening an account for me. Very efficient and very concise in his wording.
You guys have a wonderful asset at your bank and should do everything in your power to keep him”
9AM - 7PM
7451 Mason Montgomery Road, Mason
Banks
“I would highly recommend contacting TR Wise if you are thinking about taking out a loan for your financial needs.TR recently assisted my wife and I with a mortgage loan with 1st National Bank. TR and his Team made the whole mortgage process quick and easy for our family. TR was always very friendly, knowledgeable, and did a great job answering our questions and keeping us updated through each step of the process.
If you are also in need of an Realtor we highly recommend Tyler Smith with RE/MAX (The Tyler Smith Group) in Cincinnati Ohio. Tyler Smith is an excellent Realtor and recently assisted us in selling our previous home and buying our new one. Tyler and TR work closely together and you couldn't have a better Team on your side. Dwayne Glardon”
“I went to the Mason location to update my new address, check on shared locations for my upcoming new location, and get the process to set up online access. Patina Patel assisted me from behind the counter. She authorized my accounts so I was able to download the app while there. She was very kind, explaining the different steps. She also provided CD info for higher rates of interest. A full service experience!”
“I absolutely love working with Peoples First Savings Bank. Every time I come into the bank, they immediately know me and are eager to help with whatever questions or transactions I need to make.”
“I have been coming to the East Kemper bank location for over 20 years. Since I started and became a member, Amy Chaney has made such an impression on me, her amazing work ethic, friendliness and willing to help. I was in today working on my 401 K. What to do? I just appreciated how much time she took in explaining to me in the IRA, and Roth IRA. Her patience, honesty, and manner just put me at ease. Just an outstanding employee and person!! Thank you Amy for making me feel special every time I come in. Your employer is LUCKY to have you!!!!1”
“I just had another outstanding experience with Smita Pal. She has great financial wisdom that will produce real $s for me and my family. I hope she gets a great raise!”
“Had an awesome experience at this Peoples Bank branch! I stopped by without an appointment because I was having trouble figuring out my car loan payments and needed to make a few changes. Bryan helped me right away and explained everything super clearly. Really friendly and helpful service!”
“Drake Snyder at USB was so great to work with for our mortgage. Was patient with us, explained our options well and was very responsive in getting back to us when we had questions. Highly recommend.”
“Service was exceptional! Taylor helped me open a checking account. She is so sweet and instantly answered all of the questions I had! She is a great problem solver and a cool person!”
“I have been an LCNB customer for over 30 years. The tellers are always friendly and good at their jobs. I have no complaints at all and would highly recommend their services. My favorite branch is the Maineville branch.”
“It is always such a pleasure to work with Cory McDole at Peoples Bank! He is able to handle the most challenging approvals always achieve the best results for his clients. Strongly recommended is you are looking for a commercial loan.”
“When it comes to money, it's personal. Huntington Bank does a wonderful job of taking a real interest in my finances. It is so nice to go in to the bank and be greeted by name. The tellers are always friendly and efficient. They have excellent options for personal and business needs”
“Every time I have to come to this bank, Kelsi is always the nicest and sweetest. She is always so pleasant and in a great mood. I actually look forward to going to this location and seeing Kelsi! Her smile is the best!”
“I have been a GE credit union customer for over 30 years. So, I was quite pleased when a branch opened close to where I live.But I didn't realize how lucky I was till I started using the branch.Without question, the staff at GECU Loveland branch, across the board, is just outstanding.They are extremely pleasant to interact with and are quite efficient and knowledgeable.A big "Thank You" to all the staff at GECU, Loveland ?”
“I had an issue with the GCCU Visa involving a late payment. The credit card staff was very helpful and resolved the issue quickly to my satisfaction. I have been a member for over 20 years and have always been treated fairly.”
“Arlandria was my teller at 1st National Bank. She was very helpful and friendly. She offered me a doughnut and I couldn’t resist. They look delicious. She asked me to leave a review so I am . I’ll give her five stars.👍”
“Paid off a car loan in just a few minutes. Professional, friendly service. I have been a satisfied customer for many years. Will always turn to GECU for financial needs.”
“Tim Hadley has been incredibly helpful to my mother and myself in merging accounts after my father’s death. Thank you Tim for your knowledge and patience!”
“I have dealt with big bank and have been very disappointed with each one of them. One of those banks even allowed someone to go into our accounts and remove our life savings. Our personal checking account my business account and my business savings account. After months of fighting with that bank, we never received one dime back. They said there was no proof we didn't do it. And that was the end of that. First national bank has always been very personable, always able to deal with any thing we needed help with, and they protected us from criminals, who stole our card numbers and we're purchasing things from stores. The people at first national took care of that immediately, and everything was restored to our accounts. You couldn't ask for a better bank and believe you me.I've known a lot of people in my lifetime that have dealt with other banks including myself. First national might not be one of the giant banks out there, but it's better than any of them.”
“I am not someone who generally writes reviews, but sometimes you have to give credit where credit is due. My sister passed recently and I have had to deal with several accounts she had with US Bank. Mark Perez, the manager of this location has been so kind, professional and helpful in the process and has gone above and beyond to assist me. I cannot say enough about him.”
“Will be my go to spot! Clayton is amazing!!! I work for a doctor so our schedule is very crazy and he was sooo helpful and understanding and did everything he could to make getting my new card quick and easy. Recommend him full heartedly!”
“Sierra is a huge asset to your institution. Sierra always welcomes me when I walk in the door and is always extremely helpful, patient and friendly. Top notch customer service.”
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“The branch is state of the art, all the staff members are friendly and personable, very helpful, professional. Steve Sause, the Assistant Branch Manager, has worked with me on many occasions, assisting with my specific banking needs and always providing solutions with a smile. I value the opportunity of having a good relationship with Steve and I am happy to be a GECU member; and look forward to visiting the South Lebanon branch”