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“We had a great experience at Mattress Firm yesterday! We were assisted by Epiphany and she was the BEST. She was very knowledgeable and personable. This was our first time shopping for, and buying, a mattress. Epiphany made the process especially easy, comfortable and exciting!”
“Needed a new mattress. Stop in and the sales person/manager was very knowledgeable, offered suggestions but was not pushy. Helped us narrow our choice to two. A good experience and we will be back when we have another need.”
10AM - 8PM
12030 Montgomery Rd, Cincinnati
Mattress Stores
“Customer Service is great. No pushy salespeople. Great flex steel furniture. We love our new furniture. Best furniture store in Cincinnati. Try them out and you will agree”
“The clerk was friendly and greeted me as soon as I walked in the door. She then spent a long time trying to find a bed I could afford. I was very happy when I walked out with my contract in hand.”
“I did have to blind side to turn around, but there was plenty of room. Was late for pickup because of the previous receiver, but they took me right away and loaded fast.”
“Can NOT brag enough about my experience at the Fields Ertel Store. Clean, pleasant workers, never feel bombarded as you do at other stores. You can look, walk around leisurely and not feel any pressure. I've gone twice now for different pieces and Dinara Kurmanova is the best. She's so good at picking different pieces, fabrics and colors that work with what you are looking for. Highly HIGHLY recommend this company.”
“I visited this store today in search of a new dresser. The employee was super friendly and helpful. I definitely found what I was looking for today. I definitely plan on being a repeat customer at this store.”
“We went looking for a new living room set on Memorial Day. When we walked in, we were greeted by Laura and then we were free to shop around at our own leisure. Once we found a set we liked we went back and got Laura. She sat down with us and answered all of our questions. She was extremely knowledgeable about the product , all of the warranties, and deliveries details. Riley’s prices are extremely fair and they make all of their own deliveries with their own people. They have a very good warranty and an easy return policy. I would go back to Riley‘s from now on for all of my future furniture needs. I believe the small family owned brick, and mortar stores are so much better than online or big box.”
“David was a Great help! We knew which mattress we wanted, but he gave us a Ton of info we didn't know. He helped arrange a timely pickup and explained beat practices for cleaning and care we didn't know about!”
“Joseph assisted us with purchasing a new couch and dresser for our home. He made the entire process easy and convenient! He was incredibly knowledgeable about the pieces we were viewing and was able to answer the questions we asked and really put our minds at easy with the purchase. We will definitely be back to buy from him again!”
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“Nancy was incredibly helpful. Spending more than an hour with us to pick out the right mattress and base, explaining the features and pros/cons of each option. She was patient waiting for us to make up our minds and quickly responded to all our questions.”