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“Brittney was really good help me choose and decide what new phone to get cause mine was overheated. Every time I go in Brittney is always so helpful and ready to help.”
“I wanna give this a 5 star because I went in having issues with my phone not wanting to turn on. Turns out I need a new battery. Thank you Theron for the assistance you’re the best.”
“As a business customer with multiple lines, I had nearly given up on resolving an ongoing issue after spending hours on the phone with AT&T’s customer support without success.
When I walked into this store, the team could have easily directed me to a corporate location. Instead, Shawn took the time to listen, understand the situation, and personally work through the problem. He went well above and beyond what I expected, demonstrating patience, professionalism, and a genuine commitment to helping a customer.
Thanks to Shawn’s dedication and willingness to step in, my issue was fully resolved. Excellent service like this is rare, and it made a lasting impression. I truly appreciate the outstanding support and highly recommend this location to anyone needing knowledgeable and attentive assistance.”
“Went in and bought a phone from here a couple days ago and started having issues with it (nothing wrong with phone it was a problem switching from iPhone to Samsung) return was fast and easy and they got me set up with another new phone that I’ve had no problems with. Highly recommend this store”
“Ur representative Eman is very good at this job. Very helpful and I personally believe u should give this lady a raise. I would hate 2 come in with my problems and she not be here. Thank u DAVE BARBER ?”
“10/10 service! Kise and the young lady working tonight were both so helpful, patient and went out of their way to help me get my spectrum service switched over to cricket when I found it nearly impossible. Thank you both so much!!”
“Mark J is a phenomenal worker. He sat down with me and my friend and explained thoroughly what and how he could help me with my situation and also explained my bill so I could understand better on what I was charged for on a monthly basis. He made this experience a very enjoyable one and I left the store happier than how I originally felt when I came in.”
“Tommy has gone above and beyond with his service and help with our phone. From finding the right phone to fixing it after my mother in law downloaded multiple viruses, I recommend this store to anyone looking for that extra perfect experience while phone shopping. Thank you again!”
“Kelsie is the one who provided me with professional service today, The service at Boost has definitely improved, i have just updated my last review, which was for Brittany, she no longer is where I was going, they opened back up and I have to say much better service, no hassle, when there's a problem they take care of it immediately, no questions! Thank you so much!”
“Beautiful, clean, organized store. They accept acp program, which is amazing! The sales associate was helpful and very informative on products and services. I plan on switching to Boost ?”
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“Jacob, a part of a new team at the Verizon Vitra store, was able to get me an $894 refund today for wrongful charges for a new phone and service that occurred almost a year ago. My husband and I have made multiple attempts and spent too many hours this past year trying to resolve the issue with the previous onsite team and Verizon Customer Service, but had not been able to get a refund. Jacob was knowledgeable about what information he needed gather to justify and document the error. He was determined to resolve the issue from the start and DID RESOLVE IT. He got us the refund! We are very grateful for his great customer service, care, and patience. We will spread the word about the great service received from the new team at this location and definitely come back here for our next phone purchase!”